MONACO COACH Complaints

WINDSHIELD POPPING OUT, TOILET LEAKING, POWER INVERTER NOT WORKING PROPERLY,FRONT JACKS LEAKING, MUFFLER FALLING OFF, SKYLIGHT OVER SHOWER LEAKING. *JB

DT*: THE CONTACT STATED WHILE DRIVING 55 MPH ON NORMAL ROAD CONDITIONS, THE RV'S WINDSHIELD CRACKED AND BECAME LOOSE. THE INCIDENT HAPPENED AFTER A YEAR OF OPERATION. THE WINDSHIELD WAS REPLACED AT A VEHICLE GLASS SHOP. THE DEALERSHIP DID NOT ASSUME ANY RESPONSIBILITY OVER THE WINDSHIELD FAILURE. THE CONSUMER STATED THE WINDSHIELD MOVED OVER AN INCH. UPDATED 09/20/06. *JB

2006 MONACO KNIGHT 40 PLQ WINDSHIELD WIPERS STICK AND WON'T RETURN TO THE MIDDLE OF THE WINDSHIELD. *KB THE CONSUMER STATED AT HIGHWAY SPEED, THE WINDSHIELD WIPER GOES TOO FAR TO THE LEFT. THE MANUFACTURER SUGGESTED THAT THE CONSUMER ADJUST THE ANGLE OF THE WIPER BLADE. THE CONSUMER STATED IT HELPED A LITTLE, BUT NOT A LOT, AND NOW THE WIPER DOES NOT CLEAN THE WATER OFF THE WINDSHIELD AS WELL. THE CONSUMER TOOK THE VEHICLE TO THE DEALER AND THEY INSTALLED SPRINGS WHICH WOULD HELD THE WIPERS MORE TIGHTLY AGAINST THE WINDSHIELD, HOWEVER, AT LESS THAN 50 MPH THE SPRINGS DID IMPROVE THE PERFORMANCE OF THE WIPERS. BETWEEN 50 AND 60 MPH THE FORCE OF THE WIND HITTING THE WINDSHIELD FORCED THE TIP OF THE LEFT WIPER TO HIT THE FRAME OF THE WINDSHIELD AND SOMETIMES THE WIPER WOULD JUST STICK IN ONE PLACE. THE CONSUMER BELIEVED THE ARMS WERE TOO LONG AND NOT HEAVY ENOUGH TO WITHSTAND THE FORCES BEING APPLIED TO THEM. THERE WAS TOO MUCH PLAY IN THE LINKAGE AND ALSO THE MOTOR WAS TOO WEAK TO MAKE THE WIPERS FUNCTION PROPERLY. *JB

WHILE TRAVELING EAST ON I 40, 70 MILES EAST OF BARSTOW CA MY ALTERNATOR MALFUNCTIONED CAUSING THE ISOLATOR BAR TO MELT CAUSING THE ALTERNATOR TO SEND 25 VOLTS THROUGH THE COACH BURNING UP THE COACH BATTERIES AND STARTING A FIRE IN THE CABINET ABOVE THE DRIVERS HEAD. I WAS ABLE TO PULL OFF THE FREEWAY SAFELY AND EXTINGUISH THE FIRE WITH THE FIRE EXTINGUISHER, ALSO SEVERAL SWITCHES BURNED UP. AT THIS TIME THE INVERTOR, SOLENOID, NUMEROUS FUSES, AND THE ELECTRONIC BOARDS IN THE AC BURNED OUT. I GOT THE VEHICLE PARKED SAFELY AND HAD THE VEHICLE TOWED TO A REPAIR FACILITY WHERE THEY WERE ABLE TO GET THE VEHICLE RUNNING BY REPLACING THE ALTERNATOR & ISOLATOR. HOWEVER THEY WERE NOT ABLE TO REPAIR THE OTHER DAMAGE. I WENT TO ANOTHER REPAIR FACILITY WHERE THEY REPLACED THE INVERTER & AC BOARDS AND SECURED THE WIRES WHERE THE FIRE OCCURRED TO PREVENT FURTHER DAMAGE. IT APPEARS THAT A SAFETY FEATURE FAILED CAUSING A DANGEROUS ELECTRICAL FIRE. PLEASE NOTE THAT THIS IS THE SECOND FIRE I HAVE HAD IN THIS COACH. THE FIRST WAS WHEN THE VEHICLE WAS PARKED AND I DID NOT BELIEVE CREATED A SAFETY RISK. IT WAS AN ELECTRICAL FIRE ALSO BUT WAS A ROPE LIGHT THAT THEY HAD PLACED IN THE CEILING AND I DID NOT THINK WAS CONNECTED TO THE VEHICLE SYSTEMS. I NOTIFIED MANUFACTURER AND THEY OFFERED ME $500.00 TO GO TO THE REPAIR SHOP, BUT I DECLINED AND SIMPLY REMOVED THE HAZARD. ON BOTH OCCASIONS I HAVE NOTIFIED THE MANUFACTURER. THEY TOLD ME THAT THEY REPORTED ALL FIRES TO YOU. *JB

DT*: THE CONTACT STATED WHILE THE DRIVER OF THE COACH WAS DRIVING AT 45 MPH THE RIGHT REAR OUTER TIRE BLEW OUT, IMMEDIATELY AFTERWARDS THE LEFT REAR TIRE BLEW. THIS CAUSED THE DRIVER TO LOSE CONTROL OF THE COACH. THE COACH WENT UP ON AN EMBANKMENT. THE PASSENGER IN THE COACH WAS NOT WEARING A SEAT BELT. THE DOOR WAS RIPPED FROM THE HINGES THROWING THE PASSENGER ONTO THE EMBANKMENT. THE PASSENGER WAS RAN OVER BY THE COACH AND BY THE VEHICLE THE COACH WAS TOWING. THE PASSENGER WAS KILLED IN THE ACCIDENT. THE COACH WAS INSPECTED BY A FORENSIC EXPERT AND DETERMINED THE WELDING ON THE DOOR FRAME WAS SHAVED OFF SO THE DOOR WOULD FIT INTO THE FRAME CAUSING THE DOOR TO BE WEAKENED. UPDATED *JB *CN

O4 MONACO WINDSOR WITH 19095 MILES AIR BREAKS CAME ON WHILE DRIVING, CAUSED FRONT BRAKE ACUATOR TO FREEZE AND BURN OUT PADS AND DISK,MAY HAVE BEEN ON FIRE, EVERYTHING CHARRED. ALL UNKNOWN TO DRIVER TILL UNIT SWING TO LEFT HARD WHEN BRAKES APPLIED. MONACO ANSWER TO PROBLEM " HAVE ALL BRAKE COMPONENTS TAKEN APART, CLEANED AND LUBRICATED EACH YEAR!! *JB

27" FRONT TELEVISION FELL OUT OF CABINET WHILE DRIVING. STRUCK DRIVER, NO INJURIES. MOTOR HOME IS 2002 MONACO DIPLOMAT, COACH # [XXX], VIN [XXX]. TOP OF TV IS TIPPED OUT ABOUT 4" AND HELD IN PLACE BY TWO SCREWS IN LOWER REAR AND TWO BRADS ON A FOLDING FRONT TRIM LEAF. APPARENTLY THE SCREWS WORKED LOOSE AND THE TRIN LEAF COLLAPSED ALLOWING THE FALL. THERE ARE WARNING SIGNS, IF THE USER KNOWS THEM, BUT NO WAY FOR THE USER TO RE-TIGHTEN THE RETAINING SCREWS. HAD THIS FALLEN DIFFERENTLY, THERE COULD HAVE BEEN SEVERE INJURY, OR AN ACCIDENT. THIS ASSEMBLY IS ALSO USED ON HOLIDAY RAMBLER MOTORHOMES. *NM UPDATED 07/16/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

BRAKE CALIPER BOLT CAUSES TIRE DEFLATION THE BOLT (CAP SCREW) ON TOP OF THE FRONT LEFT CALIPER ON MY 2003 MONACO DYNASTY SLOWLY CAME LOOSE. AFTER BACKING OUT APPROX 1/4" - 3/8" IT STARTED TO SHAVE A NOTCH INTO THE TIRE VALVE. AT FIRST THERE WAS A SLOW LEAK (LESS THAN 1 PSI IN A DAY); AFTER A FEW WEEKS THIS INCREASED TO A 10 PSI LOSS IN ONE DAY; THERE WERE NO OTHER SYMPTOMS. PROBLEM WAS FOUND BY A LOCAL TIRE SHOP AND VALVE REPLACED. CAP SCREW EVIDENTLY IS THERE TO HOLD THE BRAKE PAD KEEPER SPRINGS IN PLACE. THIS DESIGN AFFORDS MINIMAL CLEARANCE TO TIRE VALVE STEM AND MAY EXIST ON OTHER MODELS WITH THE DANA (SPICER) FRONT AXLE/DISK BRAKE ASSEMBLY. IF PROBLEM HAD GONE FURTHER IT MIGHT HAVE LED TO RAPID TIRE DEFLATION AND POSSIBLE LOSS OF CONTROL OF VEHICLE. MONACO WAS INFORMED AND SENT PICTURES OF CALIPER AND VALVE. THEIR RESPONSE WAS THAT THIS WAS THE FIRST OCCURRENCE THEY HEARD OF, THAT IT WAS DUE TO IMPROPER TORQUE THE BOLT WHEN IT WAS ASSEMBLED. (VEHICLE WAS MANUFACTURED IN 2002). MONACO AND DANA SAID PROBLEM SHOULD NEVER HAPPEN AGAIN. I HAD FURTHER DISCUSSIONS WITH BOTH MONACO AND DANA ENGINEERING PERSONNEL AND OFFERED THEM OPPORTUNITY TO INSPECT VEHICLE. THEY DECLINED. *JB

DOP 03/12/03, WAS THE DATE MY FAMILY PURCHASED THIS BEAUTIFUL MONACO,36 DBD LAPALMA. 09/15/03 WE BEGAN REPAIRS ON MANIFOLD LEAKS (3 TIMES BETWEEN 8458 MILEAGE TO 20747 MILEAGE)AND WATER LEAKS,DURING THE FIRST SERVICE THE DEALERSHIP WHICH PERFORMED THE REPAIR NOTED THE CORROSION ON THE CHASSIS TO THE SERVICE DEALER. (THEY SAID THE COACH WAS PRE CLEAN AND CORROSION PROTECTION WAS ADDED PER MONACO STANDARDS)08/03/05, WORKHORSE CERTIFIED DEALERSHIP REPAIRED THE MANIFOLD LEAK FOR THE THIRD TIME, AT THAT TIME I WAS REQUESTED BY TECH WHO PERFORMED THE REPAIR TO LAY UNDER THE COACH TO INSPECT THE OCCURRING CORROSION PROBLEM, HE STATED IF THIS IS NOT CORRECTED, I WOULD HAVE FLOOR, AND POSSIBLE BRAKE AND TRANSMISSION PROBLEMS, I CALLED MONACO AND REPORTED THE PROBLEM. 08/29/05 KATRINA HIT OUR AREA, WE LEFT IN OUR COACH, AND LIVED IN IT FOR TWELVE WEEKS. 02/23/06 WE TOOK A GETAWAY TRIP FOR THE WEEKEND TO SMOKEY MOUNTAINS, AS WE ENTER ATLANTA, I SMELLED SMOKE FROM THE BRAKES, ABS LIGHT FLASHED,THEN AT 65 MPH BRAKES COMPLETELY WENT OUT ON HWY 85, I PULLED INTO A RV SERVICE CENTER. 03/24/06 THE REPAIR CENTER INFORMED ME THAT WORKHORSE APPROVED A COMPLETE BRAKE JOB AND REPLACED ALL ABS SENSORS. THEY ALSO INFORMED ME THAT WORKHORSE STATED, WHEN THEY SELL THEIR CHASSIS TO DIFFERENT FACTORIES, THEY ARE RESPONSIBLE AFTER TRANSPORT, TO CLEAN AND ADD CORROSION PROTECTION REPAIR CENTER ALSO STATED,WHEN THEY NOTED THIS TO MONACO,THEIR COMMENT WAS IF A COACH RIDES UP AND DOWN THE BEACH THIS COULD CAUSE THIS TYPE OF CORROSION .RIGHT NOW ALL OF MY BRAKE AND TRANSMISSION LINES ARE IN DANGER OF LEAKING, WHICH CAN CAUSE A ACCIDENT. WORKHORSE HAS HONORED THEIR WARRANTY. MONACO, MY FAMILY BOUGHT THIS COACH TO ENJOY GOING CAMPING, ARE YOU GOING TO HONOR YOUR WARRANTY ARE PLACE OUR FAMILY IN A DO NOT USE ARE USE WITH CAUTION SITUATION. AS A CERTIFIED TECH IN AUTOMOBILES WE WOULD RECOMMEND TWO OPTIONS, COMPLETELY RESTRIP ALL RUST OFF AND REDIP CHASSIS. *JB

ON A 2004 MONACO KNIGNT MOTOR HOME THE OIL SENDING SENSOR WILL GROUND OUT WHEN IT IS EXPOSED TO MOISTURE. (IE RAIN OR ROAD SPRAY) THIS CAUSES A FALSE WARNING BUZZER TO ACTIVATE. RESPONSIBLE ACTION IS TO PULL TO THE SIDE OF THE ROAD AND ATTEMPT TO DETERMINE THE REASON FOR THE WARNING BUZZER. POSSIBLE HAZARD IS BEING PULLED TO THE SIDE OF THE ROAD ON INTERSTATE WHILE MAKING THE DETERMINATION OF THE CAUSE. ANOTHER POSSIBLE PROBLEM IS THE IGNORING OF THE WARNING BUZZER DUE TO IT FREQUENCY ASSUMING THAT IT IS A FALSE SIGNAL WHERE THERE IS A POTENTIAL OF ANY NUMBER OF OTHER CAUSES. THE SENSOR HAS BEEN REPLACED, WIRE CONNECTIONS SILICONE SPRAYED, AND LIQUID TAPE APPLIED. MONACO STATES THAT THIS IS SOMETHING THAT YOU MAY HAVE TO LIVE WITH. CONCERNED OVER SAFETY OF PERSONS BEING EXPOSED TO THE HAZARDS OF STOPPING ON THE HIGHWAY. *JB