MONACO COACH Complaints

DRIVING ON INTERSTATE 15 AT APPROX. 65 MPH 30 MINUTES FROM DEPARTURE A JACK WARNING LIGHT AND BUZZER CAME ON. AT THE SAME TIME A PASSERBY WAS WAVING US OVER. WE PULLED ONTO THE SHOULDER AND EXITED THE COACH TO A FIRE AT THE BATTERY COMPARTMENT/ENGINE AREA. I GRABBED A FIRE EXTINGUISHER AND TRIED TO EXTINGUISH THE FIRE TO NO AVAIL. WE HAD 0 WARNING OF ANY PROBLEMS. ALL DASH INDICATION WERE NORMAL.

TL* THE CONTACT OWNS A 2008 MONACO COACH BEAVER (NA). THE CONTACT STATED THAT WHILE IN PARK, SMOKE STARTED TO EMIT FROM THE FRONT OF THE VEHICLE AND AN ELECTRICAL ODOR COULD BE SMELL INSIDE THE CABIN. THE CONTACT STATED THAT THE VEHICLE CAUGHT FIRE FROM THE TRANSFER SWITCH. THE CONTACT HAD TO CUT THE POWER LINE IN ORDER TO STOP THE FIRE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT WAS MADE AWARE OF NHTSA CAMPAIGN ID NUMBER: 12V060000 (ELECTRICAL SYSTEM) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 4,500. UPDATED 12/01/15*LJ UPDATED 11/07/2017*CN

IOTA ITS 50R TRANSFER SWITCH OVERHEATED AND BURNED SOME ELECTRICAL WIRING. HAS NOT BEEN REPAIRED, SO EXTENT OF DAMAGE IS UNDETERMINED. I CONTACTED IOTA AND THEY SAID IT WAS AN INSTALLATION PROBLEM AND REFERRED ME TO MONACO; MONACO SAID THE COACH WAS BUILT IN A TIME-FRAME THAT WAS NOT PART OF THE RECALL ALTHOUGH THE PROBLEM WITH THE SWITCH WAS IDENTICAL TO THOSE WHICH WERE RECALLED AND REPAIRED, AND THE SAFETY CONCERN THE SAME.

TL* THE CONTACT OWNS A 2007 MONACO COACH SAFARI. THE CONTACT STATED THAT AN ABNORMAL NOISE EMITTED ABOVE THE WINDSHIELD WHILE DRIVING. THE CONTACT INSPECTED THE WINDSHIELD AND DISCOVERED THAT WINDSHIELD TOP WAS SEPARATED FROM THE FRAME. THE RV WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 6,500.

WHILE DRIVING AT NIGHT I SUDDENLY LOST MY HEADLIGHTS. UPON CLOSER EXAMINATION THE 20 AMP HEADLIGHT CIRCUIT IS FED DIRECTLY INTO AN SM209 CONTROLLER THROUGH LIGHT GAUGE WIRING (20 AMPS REQUIRES THE USE OF 12 GA.) VIA A FLIMSY LIGHT DUTY ELECTRICAL CONNECTOR AT POSITION J12. THIS CONNECTION FRIED AT THE CONNECTOR DAMAGING THE CONTROLLER AND DIRECTLY CAUSING THE HEADLIGHTS TO FAIL. AFTER REVIEWING SEVERAL BLOGS I SEE THIS IS A VERY COMMON PROBLEM. HAVING DRIVEN DOWN SEVERAL PITCH-BLACK STRETCHES OF HIGHWAY AT HIGHWAY SPEEDS I COULD HAVE FLOWN OFF THE HIGHWAY WITH NO VISIBILITY. THIS IS A POTENTIALLY SERIOUS PROBLEM. *JS

SUBMISSION FROM CONSTITUENT RE 2004 MONACO CAYMAN " I-BEAM" RECALL. SMD THE CONSUMER STATED WHILE DRIVING, A NOISE ALERTED HIM OF A PROBLEM. HE DISCOVERED THE I-BEAM LEAF IMITATOR ON THE RIGHT SIDE OF THE FRONT AXLE HAD BROKEN. THE PART WAS NOT REPLACED. BUT, FIXED BY WELDING A COSMETIC PLATE TO ONE SIDE OF THE I-BEAM. THE COMPONENT WAS SHORTER THAN THE I-BEAM BY A THIRD AND THE BREAK ON THE RV OCCURRED AT THE END, THAT WAS INTENDED TO STRENGTHEN THE I-BEAM. THE CONSUMER STATED THE PARTICULAR PART THAT FAILED, WAS SUBJECT TO A RECALL IN 2004. THE DEALER FAILED TO REPLACE THE PART, BUT INSTEAD CHOSE TO FIX IT WITH AN UN-APPROVED METHOD, THEREFORE NOT FOLLOWING THE RECALL ORDER. UPDATED 12/29/14. *JB

THE FRAME AROUND THE ONE PIECE WINDSHIELD HAS COME LOOSE ALLOWING THE WINDSHIELD TO COME LOSE TO THE POINT IT IS ABOUT TO POP OUT. IF THE WINDSHIELD HAD POPPED OUT AT 60 MPH, THERE PROBABLY WOULD HAVE BEEN A MAJOR ACCIDENT. I TALKED TO THE SERVICE REP FROM ALLIANCE (NEW OWNER OF MONACO). HE WAS FAMILIAR WITH THIS PROBLEM WITH MONACO. HE SAID IT WOULD TAKE 18 HOURS MINIMUM TO TAKE THE WINDSHIELD OUT, FIX THE FRAME, AND PUT THE WINDSHIELD BACK IN. COST: BETWEEN $2000.00 AND $300-.00 WE ARE CONCERNED BECAUSE AFTER ALL THIS MONEY WE HAVE SPENT (REFER TO FIRST FORM SUBMITTED), THERE ARE STILL PARTS OF THE ENGINE THAT ARE RUSTING. THE MECHANIC WE HAVE BEEN USING SAYS THAT HE HAS NOT SEEN THIS MUCH RUST ON UNITS 20 - 25 YEARS OLD. WE GET ONE THING FIXED AND SOMETHING ELSE BREAKS. WE HAVE NOT USED OUR COACH SINCE APRIL OF 2013 BECAUSE IT HAS BEEN IN THE GARAGE. TWICE WE HAVE PICKED IT UP AND HAD TO HAVE IT TOWED BACK TO THE SHOP BECAUSE SOMETHING ELSE BROKE. WE HAVE HAD TO CANCEL TRIPS BECAUSE IT WAS IN THE SHOP. THIS TIME, IT HAS BEEN AT SEARS AUTO FOR OVER A WEEK, AND WE DO NOT KNOW WHO IS GOING TO FIX THE WINDSHIELD FRAME. WE ARE AFRAID OF USING IT, AND CANNOT AFFORD ANY MORE REPAIRS ON IT. IS THERE SOMETHING YOU CAN DO FOR US? THE CONSUMER STATED THE TRAILER ARMS BROKE AND THE REAR OF THE MOTOR HOME FELL TO THE GROUND, THE ALTERNATOR WAS REPLACED THREE TIMES, AIR BAGS, GENERATOR, MANIFOLD COVER, AND RADIATOR WERE REPLACED. ALSO, THERE WERE NUMEROUS LEAKS IN THE COOLING SYSTEM, DUE TO RUSTY PIPES AND THE WELDS WERE BROKEN. THE PIPE USED TO FILL THE GENERATOR WITH OIL RUSTED OUT, THE BRAKE LIGHT ILLUMINATED. IT WAS DISCOVERED THE BRAKE CHAMBERS HAD RUSTY AND CORRODED AND NEEDED TO BE REPLACED. UPDATED 10/28/14.....UPDATED 11/06/14 *BF

WE LEFT OUR CAMPSITE IN MYRTLE BEACH AND WERE IN A LOT OF TRAFFIC. WE HEARD A RUMBLE NOISE AND WHEN I CHECKED THE MOTOR HOME, THE BACK END WAS ON THE GROUND. THE TRAILING ARMS HAD BOTH BROKEN. WE HAD TO HAVE IT FLAT BEDDED TO A GARAGE. WE WERE TOLD WE WERE VERY LUCKY, BECAUSE IF WE HAD BEEN GOING FASTER, THE COACH PROBABLY WOULD HAVE FLIPPED OVER, AND WE COULD HAVE BEEN KILLED. THE TRAILING ARMS WERE TOO SMALL FOR THE UNIT. THE REPLACEMENT TRAILING ARMS WERE MUCH BIGGER AND STRONGER. WE HAD TO LEAVE THE UNIT THERE AND RETURN FOR IT THREE WEEKS LATER (800 MILES EACH WAY). COST: $3500.00 PLUS THE TOWING. WE WERE ON OUR WAY FROM FLORIDA, AND WHEN WE STOPPED FOR GAS, THE LOW AIR LIGHT ON THE ENGINE CAME ON. WE HAD IT CHECKED IMMEDIATELY, AND WE WERE TOLD THAT THE BRAKE AIR BAGS WERE LEAKING BECAUSE THE SPRINGS INSIDE THE BAGS RUSTED. BROKE, AND PUNCHED HOLES IN THE BAGS. THE BRAKES COULD HAVE GIVEN OUT WHILE TRAVELING, AND WE COULD HAVE HAD A MAJOR ACCIDENT. COST: $900.00 THE BOLTS ON THE MANIFOLD COVER RUSTED AND A COUPLE BROKE OFF. THIS COST A LEAK IN THE MANIFOLD. THE RADIATOR RUSTED OUT, SPRUNG AN UN-FIXABLE LEAK, AND HAD TO BE REPLACED. SEVERAL OF THE LINES HAD TO BE REPLACED BECAUSE THEY WERE ALSO RUSTY. THE MECHANIC SAID THE LINES AND THE RADIATOR WERE ALL MADE OF INFERIOR QUALITY ALL OF THIS COULD HAVE CAUSED THE ENGINE TO GET HOT AND CAUSE A FIRE. COST $8200.00 PLUS TWO TOWS. UPDATED 11/06/14 *BF UPDATED 08/28/2017*CT

TL* THE CONTACT OWNS A 2009 MONACO COACH CAMELOT RV. THE CONTACT STATED WHILE THE VEHICLE WAS PARKED, THE DOOR LATCH WOULD NOT OPEN WHICH PREVENTED THE CONTACT FROM EXITING THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 15,000. THE CURRENT MILEAGE WAS 32,000.

TL* THE CONTACT OWNS A 2009 MONACO COACH CAMELOT. THE CONTACT STATED THAT WHILE TRAVELING 40 MPH THE AWNING ERRONEOUSLY EXTENDED. THE MANUFACTURER WAS CONTACTED AND SENT OUT A NEW MOTOR. THE CONTACT INSTALLED THE MOTOR BUT THE FAILURE RECURRED. THE FAILURE MILEAGE WAS 28,200 AND THE CURRENT MILEAGE WAS 29,000.