MONACO COACH Complaints

TL* THE CONTACT OWNS A 2003 MONACO COACH LAPALMA MOTOR HOME. WHILE OPERATING THE VEHICLE, THE INSTRUMENT CLUSTER SUDDENLY SHUT OFF AND STOPPED WORKING, WHICH MADE THE INSTRUMENT GAUGES INOPERABLE. AFTER TURNING THE VEHICLE OFF AND BACK ON, THE CLUSTER OPERATED NORMALLY. RECENTLY, THE CLUSTER SHUT OFF AND WOULD NO LONGER OPERATE. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER AND LOCAL DEALER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 55,000. *BF UPDATED 7/26/18*JB

TL* THE CONTACT OWNS A 2004 MONACO COACH KNIGHT. THE CONTACT STATED THAT THE WELD WAS 3/4 OF THE WAY CRACKED AND RUSTY FOR A LONG TIME. WHILE DRIVING 65 MPH, THE MOTORHOME STARTED TO SWAY EVERY TIME THE BRAKE PEDAL WAS DEPRESSED. THE MOTORHOME WAS TAKEN TO A CHASSIS REPAIR SHOP WHERE IT WAS DIAGNOSED THAT THE REAR TRAILING ARM FAILED AT THE WELD AND BOTH TRAILING ARMS NEEDED TO BE REPLACED. THE MOTORHOME WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE MOTORHOME WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 04V038000 (SUSPENSION). THE VIN WAS INVALID. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.

TL* THE CONTACT OWNS A 2001 MONACO COACH KNIGHT MOTOR HOME. AFTER PARKING THE VEHICLE, THE CONTACT SMELLED SMOKE AND NOTICED SMOKE UNDER THE REAR OF THE VEHICLE. THE CONTACT ALSO NOTICED THAT THE CALIPERS HAD LARGE CRACKS, THE REAR DRIVER SIDE CALIPER WAS LEAKING BRAKE FLUID, AND THE ABS SENSORS WERE DISCONNECTED. THE CONTACT ALSO NOTICED THAT THE ROTORS AND WHEEL SEALS ALSO NEEDED TO BE REPAIRED. THE CONTACT REPAIRED THE VEHICLE, BUT THE FAILURE RECURRED. THE VEHICLE WAS THEN TAKEN TO AN INDEPENDENT MECHANIC, BUT IT WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE VEHICLE YEAR, MAKE, AND MODEL WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 02V278000 (SERVICE BRAKES: HYDRAULIC). THE VIN AND FAILURE MILEAGE WERE UNKNOWN.

TL* THE CONTACT OWNS A 2002 MONACO COACH KNIGHT. WHILE DRIVING VARIOUS SPEEDS, AN ABNORMAL BURNING ODOR EMITTED FROM THE VEHICLE. THE VEHICLE WAS PULLED OVER AND INSPECTED. THE CONTACT NOTICED THAT BOTH FRONT WHEELS WERE HOT TO THE TOUCH AND THE ABS CABLES WERE BURNT AND DETACHED. THE VEHICLE WAS DRIVEN TO A REST AREA WHERE AN INDEPENDENT MECHANIC DIAGNOSED THE VEHICLE. THE TECHNICIAN STATED THAT THE ABS CABLES, CALIPERS, AND ROTORS FAILED AND WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE WAS MENTIONED IN NHTSA CAMPAIGN NUMBER: 02V278000 (SERVICE BRAKES, HYDRAULIC). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

TL* THE CONTACT OWNS A 2008 MONACO COACH CAYMAN RV. WHILE DRIVING APPROXIMATELY 50 MPH, A LOUD BANGING NOISE EMITTED FROM THE REAR OF THE VEHICLE AS IT BEGAN TO FISHTAIL UNCONTROLLABLY. THE CONTACT WAS ABLE TO REGAIN CONTROL OF THE VEHICLE AND MANEUVERED TO THE SIDE OF THE ROAD. THE CONTACT OBSERVED THAT THE REAR AXLE HOUSING SEPARATED. AS A RESULT, THE PASSENGER SIDE DUAL TIRES WERE PUSHED TO THE REAR WHEEL WELL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO INFORMED THAT THE SUSPENSION AIR SPRINGS, REAR AXLE HOUSING, AND RELATED COMPONENTS WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 17,500.

TL* THE CONTACT OWNS A 2003 MONACO COACH KNIGHT. WHILE DRIVING 55 MPH, THE BRAKE PEDAL WAS DEPRESSED BUT THE VEHICLE FAILED TO ACCELERATE AS THE REAR END VEERED. IN ADDITION, THE CONTACT NOTICED SMOKE AND A BURNING ODOR EMITTING FROM THE REAR WHEEL WELL AND TIRES. THE ABS WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE REAR WHEEL HUBS NEEDED TO BE REBUILT INCLUDING THE ROTORS, CALIPERS, WHEEL BEARINGS, FRONT SHIELD COVERS, PADS, AND MASTER CYLINDER. THE VEHICLE WAS NOT COMPLETELY REPAIRED DUE TO PART UNAVAILABILITY AND BECAUSE THE MANUFACTURER NO LONGER MADE THE PARTS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS AWARE OF NHTSA CAMPAIGN NUMBER: 02V278000 (SERVICE BRAKES, HYDRAULIC). THE FAILURE MILEAGE WAS 85,000. THE VIN WAS UNAVAILABLE.

FROM THE TIME WE WENT TO PURCHASE THE RV, IT HAD TO BE TOWED TO TWO DIFFERENT REPAIR FACILITIES, BECAUSE OF BRAKE FAILURE. IT WAS TOWED TO THE FIRST ONE BUT THE SERVICE DEPARTMENT COULD NOT FIX THE PROBLEM AFTER FOUR WEEKS, SO IT WAS TOWED ABOUT 75 MILES TO A SECOND REPAIR SHOP. ACCORDING TO THE REP FROM THE CHASSIS MANUFACTURER, IT WAS REPAIRED. EVERYTHING WENT WELL, UNTIL THREE YEARS LATER AND THE BRAKING ISSUES STARTED HAPPENING AGAIN. THIS WAS 05/2015, 06/2015, AND 09/2015. EACH TIME, THE COMPANY REP TOLD US TO GET OFF THE HIGHWAY. WE HAD TO HAVE IT TOWED TWO OF THOSE THREE TIMES TO THE SERVICE CENTER TO GET IT REPAIRED. ACCORDING TO THE INVOICES, THE PARKING BRAKE LOCKED UP AND THE BRAKE LINE RUPTURED. *JB...UPDATED 05/02/16 *BF .UPDATED 03/24/17*LJ *CN

TL* THE CONTACT OWNS A 2007 MONACO COACH SAFARI. WHILE THE VEHICLE WAS PARKED IN THE CONTACT'S DRIVEWAY, THE WINDSHIELD BEGAN TO CRACK ON THE DRIVER SIDE. THE VEHICLE WAS TAKEN TO MONACO CORPORATION WHERE IT WAS DIAGNOSED THAT THE WINDSHIELD SLIPPED THROUGH THE CRACK WITHOUT A HALO. THE CONTACT STATED THAT THE HALO WAS PLACED IN THE WINDSHIELD HOUSING, BUT THE FAILURE RECURRED. THE CONTACT STATED THAT THE RECREATIONAL VEHICLE WAS BROUGHT BACK TO THE MANUFACTURER AND THE HOUSING OF THE WINDSHIELD WAS REINFORCED; HOWEVER, THE FAILURE RECURRED. THE WINDSHIELD WAS REPLACED FIVE TIMES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 2,732. UPDATED 06/23/16*LJ *TR

I JUST LEARNED OF A RECALL ON THE TRW STEERING BOX. THE COACH IS MY 3RD DYNASTY AND HAS NEVER DRIVEN REAL WELL. I'VE GOT YOUR CAMPAIGN NUMBER IF THIS WILL HELP... 07V590000

MY MOTOR HOME CAME EQUIPPED WITH THE IOTA ITS-50R TRANSFER SWITCH. IN JULY 2010 IT CAUSED A FIRE IN THE COACH WHICH WAS EXTINGUISHED BY ME AND A NEW TRANSFER SWITCH OF THE SAME MANUFACTURER WAS INSTALLED ON 29 JULY 2010. ON 25 NOV 2015 THE REPLACEMENT TRANSFER SWITCH FAILED (NO FIRE THIS TIME) AND WILL RESULT IN MY HAVING TO REPLACE IT AGAIN, THIS TIME WITH ANOTHER BRAND OF TRANSFER SWITCH. I CALLED MONACO CUSTOMER SERVICE AND COMPLAINED THAT I HAD NOT BEEN NOTIFIED OF THE INITIAL RECALL OF 2012. THEY STATED THAT THEY WOULD ONLY HONOR THE RECALL OF IOTA TRANSFER SWITCHES INSTALLED BY MONACO WHILE THE COMPANY WAS OWNED BY NAVISTAR. MY COACH WAS BUILT BY MONACO COACH CORP. IN LATE 2008. THEY ALSO INDICATED TO ME THAT IOTA HAD DISAVOWED ANY RESPONSIBILITY FOR ANY DAMAGE INCURRED BY THE "DEFECTIVE" TRANSFER SWITCHES. I HAVE DISCONNECTED THE SHORE POWER FOR MY MOTOR HOME AS I DO NOT WANT TO RISK ANOTHER FIRE AND POSSIBLE TOTAL LOSS OF MY COACH AND ITS CONTENTS. THE ONLY WAS I CAN HAVE 110 AC POWER IS TO RUN THE ONBOARD GENERATOR AND I AM RELUCTANT TO DO THAT AS THE POWER STILL GOES THROUGH THE TRANSFER SWITCH. ANY ASSISTANCE THAT CAN BE RENDERED IN REPAIRING THIS DEFECTIVE PRODUCT WILL BE APPRECIATED.