NEWMAR Complaints

I HAD BEEN DRIVING THE MOTORHOME FOR ABOUT 2 HOURS, SINCE I STARTED TRAVELING THAT DAY. I WAS TRAVELING AT APPROXIMATELY 60 MPH STRAIGHT DOWN THE HIGHWAY, WHEN ALL OF THE SUDDEN THE ENGINE TURNED OFF ON ITS OWN, THEN IN ABOUT 1 TO 2 SECONDS THE DASH SYSTEM ICON LIGHTS CAME BACK ON AS IF THE ENGINE HAD JUST BEEN STARTED. THE DASH SYSTEM ICON LIGHTS THEN WENT OFF AND THE ENGINE WAS RUNNING AGAIN.

CHECKED YOUR WEB SITE FOR RECALL ON MY MOTORHOME THERE IS A RECALL ON STEERING GEAR BRACKET' I CALLED NEWMAR WAS FIRST TOLD TO TAKE MOTORHOME TO MID TN IN NASHVILLE. CALLED THEM TODAY TO SCHEDULE APPOINTMENT THEY TOLD ME NEWMAR HAD NOT CONTACTED THEM AND THERE WAS NO RECALL CALLED NEWMAR BACK THEY SAID THERE WAS NO RECALL. I ASKED WHY I WAS TOLD LAST WEEK THEIR WAS! IS THEIR A RECALL OR NOT? I FEEL A LITTLE INSECURE DRIVING THINKING MY STEERING GEAR IS GOING TO BREAK. HELP

TL* THE CONTACT OWNED A 1994 NEWMAR KOUNTRY AIRE. WHILE THE VEHICLE WAS IN MOTION, SMOKE EMITTED INTO THE INTERIOR OF THE VEHICLE WITHOUT WARNING. THE CONTACT FURTHER INSPECTED THE VEHICLE AND NOTICED THAT A FIRE WAS ERUPTING NEAR THE FRONT OF THE VEHICLE. THE CONTACT ATTEMPTED TO EXTINGUISH THE FLAMES, BUT THEY WERE TOO INTENSE. THE POLICE AND THE FIRE DEPARTMENT ARRIVED AND A FIRE INSPECTOR WAS ABLE TO EXTINGUISH THE FLAMES AFTER AN HOUR. REPORTS WERE FILED AND THE VEHICLE WAS TOWED TO A YARD. THE CONTACT WAS WAITING TO DETERMINE IF THE MANUFACTURER WOULD BE ABLE TO INSPECT AND DIAGNOSE THE FAILURE. THE VEHICLE WAS DESTROYED. ALTHOUGH THE CONTACT WAS NOT NOTIFIED, THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 09V399000 (VEHICLE SPEED CONTROL). THE APPROXIMATE FAILURE MILEAGE WAS 52,000. THE CONSUMER STATED SHE SAW SMOKE THROUGH THE SIDE MIRROR AND ALERTED HER HUSBAND TO STOP THE RV. WHEN THEY EXITED THE RV, THE LOOKED DOWN FROM THE FRONT AND THERE WAS LIQUID ON FIRE DRIPPING DOWN ON THE GROUND. IT WAS COMING FROM THE CENTER FRONT PART OF THE RV. THE CONSUMERS HUSBAND PUT THE FIRE OUT WITH A FIRE EXTINGUISHER, FOR A FEW SECONDS, BUT THE FIRST STARTED AGAIN. IT TOOK THREE HOURS TO COMPLETELY CONTROL THE VEHICLE. UPDATED 10/12/15.*JB

DRIVER SIDE BELL CRANK BALL JOINT POPPED OFF WHICH CAUSED LOSS OF STEERING. THIS OCCURRED WHEN BACKING VEHICLE. SLOW SPEED LESS THEN 5 MPH. CHASSIS IS MANUFACTURED BY SPARTAN MOTORS. SERVICE BULLETIN TO INSPECT THIS PART HAD BEEN ISSUED RSB13-250-005B. SUPPOSEDLY VEHICLE HAD BEEN INSPECTED PRIOR TO MY OWNERSHIP.

TL* THE CONTACT OWNS A 2005 NEWMAR MOUNTAIN AIRE. THE CONTACT RECEIVED NOTIFICATION OF NUMBER: 15V829000 (STEERING) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT WAS NOT EXPERIENCING A FAILURE. PARTS DISTRIBUTION DISCONNECT.

WHEN USING ENGINE JAKE BRAKE THE REAR BRAKE LIGHTS ARE ACTIVATED. GOING DOWN A LONG GRADE THE VEHICLES BEHIND ME SEE MY BRAKE LIGHTS ON PERHAPS FOR SEVERAL MILES. IF I NEED TO USE MY CHASSIS BRAKES TO SLOW FOR SOMETHING IN FRONT OF ME THERE IS NO SIGNAL GIVEN TO THE FOLLOWING VEHICLES. TWICE I HAVE EXPERIENCED A NEAR REAR END COLLISION FROM A SEMI BEHIND ME WHO DID NOT RECEIVE A SIGNAL THAT I WAS PHYSICALLY SLOWING DOWN FROM THE ACCUSTOMED TRAVEL SPEED. TRAVELING DOWN A MOUNTAIN GRADE AT 50 PLUS MILES PER HOUR THERE IS VERY LITTLE REACTION TIME FOR A FOLLOWING VEHICLE BEFORE THE SPACE INTERVAL IS CLOSED UP.THIS IS A DANGEROUS OPTION TO HAVE ON A VEHICLE. ON MY PREVIOUS MOTOR HOMES I WAS ABLE TO HAVE IT DISCONNECTED BUT UNABLE TO ON MY NEW COACH. ALSO WHAT IS THE EFFECT ON THE ELECTRIC BRAKES ON A TRAILER THAT IS BEING TOWED? THEY ARE ACTIVATED BY THE BRAKE LIGHT SIGNAL FROM THE TOWING VEHICLE. ARE THEY OVER HEATING BECOMING OF NO VALUE IF NEEDED IN AN EMERGENCY? IF THIS IS SUCH A GREAT THING WHY IS IT NOT ON ALL THE TRUCKS ??

RECALL # 15E013..MANUFACTURER WILL NOT COMPLY TO FIX FAULT IN QUAD STEPS FOR RECREATIONAL VEHICLE ACCORDING TO DISTRIBUTOR AND DEALER WHO CONTACTED ME THE CUSTOMER. I TRIED A CALL TO H.S.M.(HICKORY SPRINGS MFG.) ..NO REPLY..6 MONTHS

TL* THE CONTACT OWNED A 2002 NEWMAR MOUNTAIN AIRE. WHILE DRIVING AT APPROXIMATELY 65 MPH, THE BRAKE PEDAL WAS DEPRESSED AND FAILED TO RESPOND. AS A RESULT, THE VEHICLE FLIPPED TO THE SIDE AND ROLLED INTO AN EMBANKMENT. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED TO A TOW YARD. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 80,000. UPDATED 05/06/16*BF *CN

SHORTLY AFTER PURCHASING A 2016 NEWMAR CANYON STAR MOTORHOME, WE EXPERIENCED THE EMERGENCY BRAKE AND HYDROBOOST LIGHTS COMING ON. THIS WOULD RANDOMLY OCCUR WHETHER WE DROVE IT 30 FEET OR 30 MILES. THE OWNER'S MANUAL SAID TO TAKE IT IMMEDIATELY TO A FORD SERVICE CENTER, WHICH WE DID. THIS HAS BEEN AN ON-GOING PROBLEM SINCE WE PURCHASED THE VEHICLE IN OCTOBER, 2015. WE ONLY HAVE 1600 MILES ON SAID VEHICLE. FORD REPLACED THE ABS MODULE WHICH DID NOT HELP. FORD THEN REPLACED A RELAY AND FLOW VALVE ON THE HYDROBOOST. THIS DID NOT HELP. AT THIS POINT THE VEHICLE IS UNUSEABLE AND A SAFETY HAZARD SINCE IT AFFECTS THE BRAKES. I HAVE DETERMINED FROM THE INTERNET THAT OTHER INDIVIDUALS ARE EXPERIENCING THE SAME PROBLEMS WITH DIFFERENT MANUFACTURERS WITH NO REMEDIES. ALL OF THESE VEHICLES ARE USING THE 2016 F-53 CHASSIS. I WOULD LIKE YOUR HELP IN RESOLVING THIS ISSUE BY ASSIGNING A FORD ENGINEER TO TROUBLESHOOT WHY THIS IS HAPPENING.

ON 1/19/16, RV ONE SUPERSTORES INC. (D/B/A TAMPA RV) SOLD AND DELIVERED A NEW VEHICLE THAT WAS SUBJECT TO A 'STOP SALES' ORDERS ISSUED BY THE VEHICLE MANUFACTURERS, WITHOUT FIRST CORRECTING THE DEFECTS IN THE VEHICLE. TAMPA RV VIOLATED 49 USC 30120(I)(2).