NEWMAR Complaints

TL* THE CONTACT OWNS A 2002 NEWMAR NEWAIRE CLASSIC. THE CONTACT STATED THAT AFTER HAVING THE VEHICLE REPAIRED UNDER RECALL NOTICE NHTSA CAMPAIGN NUMBER: 02V093000 (SERVICE BRAKES), THE VEHICLE CONTINUED TO EXPERIENCE SEVERE HEAT ON THE BRAKES AND BRAKE FLUID LEAKAGE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS STATED THE BRAKES NEEDED TO BE REBUILT. THE VEHICLE WAS REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 31,000. ...UPDATED 11-14-13 *BF UPDATED 11/25/2013 *JS

I DELIVERED OUR RV TO A CERTIFIED WORKHORSE REPAIR CENTER TO HAVE THE #51101-C BRAKE RECALL ADDRESSED. THE WORKMANSHIP WAS EXCELLENT. MY COMPLAINT IS WORKHORSE DOES NOT WANT TO PAY FOR THE COMPLETE REPAIR. THEIR ARGUMENT IS THAT THE RV WASN'T DRIVEN ENOUGH. I PURCHASED THIS RV USED AND FOUND OUT ABOUT THE RECALL WHEN I REGISTERED IT WITH WORKHORSE.COM. WHEN YOU READ THE TROUBLE TREE, PARAGRAPH 1.3/A, ALL THESE PARTS WERE CHANGED AND COMPLETED IN STEPS 8 & 9. THE TROUBLE TREE SAYS IT IS COVERED BUT THE WORKHORSE SERVICE DEPT. DOESN'T WANT TO PAY FOR THE COMPLETE BILLING. IN MY OPINION, THEY SHOULD. PLEASE FEEL FREE TO CONTACT ME WITH YOUR RESPONSE. *TR

RECALL ON DOMETIC REFRIGERATOR MODEL RM3862 IN MY NEWMAR 5TH WHEEL HAS STARTED TO LEAK A YELLOW COOLANT FROM THE BACK OF THE REFRIGERATOR TO THE OUTSIDE OF THE TRAILER THROUGH THE VENT HOUSING , IT ALSO DEVELOPED AN AMMONIA SMELL INSIDE THE TRAILER. THE TRAILER WAS BARELY USED AND LOOKS LIKE NEW EVEN THE CARPET , FURNITURE WOULD SHOW WEAR IF USED. THIS UNIT WAS LISTED IN THE RECALL AND THE ORIGINAL OWNER WHO SOLD IT TO ME LAST JULY 2012 STATED THAT THE RECALL HAD BEEN PERFORMED . AFTER READING ABOUT THE PROBLEMS ON THIS UNIT I REALIZED THAT EVEN THOUGH THE RECALL HAD BEEN DONE( A SHIELD WAS JUST PUT AROUND THE BURNER AREA. THE PROBLEM OF THE SAME PART STILL CRACKING POSSIBLY DUE TO THE ELECTRIC ELEMENT BEING TO STRONG BUT REGARDLESS THE UNIT STILL FAILED JUST LIKE THE RECALL STATED IT WOULD, I CONTACTED DOMETIC AND THE REFERRED ME TO A LOCAL RV DOMETIC DEALER .I CALLED THE DEALER HE STATED THERE WAS NOTHING THAT DOMETIC WOULD DO TO HELP I WAS ON MY OWN.IT IS A SHAME THIS AGENCY WHICH IS SUPPOSED TO PROTECT US FROM THESE TYPES OF DANGEROUS PRODUCTS WOULD ALLOW A COMPANY AS LARGE AS DOMETIC TO NOT REALLY FIX THE PROBLEM. IT JUST POSSIBLY PROLONGED THE PROBLEM TO A LATER DATE WHEN THE UNITS WERE A LITTLE OLDER AND IT COULD BE BLAMED ON AGE .WHO HAS TO DIE FROM A FIRE ON ONE OF THESE UNITS BEFORE YOUR AGENCY REVISITS THIS PROBLEM . IT IS OBVIOUS FROM THE AMOUNT OF THESE COOLING UNITS THAT HAVE BETTER METAL PUT IN THEM WHEN THEY ARE REFURBISHED. ALL THE REFURBISHER'S WILL TELL YOU IS THAT THERE WAS A PROBLEM WITH THE WELD AND THE METAL IN THE AREA THEY ALWAYS CRACK IN. DOMETIC SHOULD BE MADE TO FIX THE PROBLEM AND REPLACE THE BOILER METAL AND WELDS AS SHOULD HAVE BEEN DONE IN THE BEGINNING. PLEASE LOOK INTO THIS BEFORE SOMEONE GETS HURT. I WOULD LIKE A RESPONSE AS TO WHAT WILL HAPPEN I HAVE THE SERIAL NUMBER WHICH SHOWS IT WAS ONE EFFECTED UNITS. *TR

BF GOODRICH COMMERCIAL T/A 235 85 16 DOT ANOR XXXX XXXX LESS THAN 500 MILES OF USE THE TREAD SEPARATED FROM TIRE IN PIECES HITTING AND DAMAGING DUMP TANKS AND PIPING. MICHELIN RECALLED DOT BFOR JD11 XXXX THAT'S ON MY RV BUT ITS WASN'T THE ONE THAT BLEW ON MY RV. I BELIEVE THERE ARE SOME OTHER DOT' SEQUENCES THAT SHOULD BE RECALLED. *TR UPDATED 4/26/13 *CN

TL* THE CONTACT OWNS A 2004 NEWMAR KOUNTRY STAR RV. THE CONTACT STATED THAT THE REAR INTERIOR WINDOW COULD NOT BE OPENED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE WAS 20,000.

I OWN A 1998 NEWMAR DUTCHSTAR ON A FREIGHTLINER CHASSIS WITH A 3126 CAT MOTOR. THE ISSUES OUTLINED BELOW BEGAN WHEN LOWERING THE JACKS. THEN SPREAD TO LOW SPEED RPMS AT DIFFERENT PERIODS OF OPERATION, CAUSING A TOTAL ELECTRICAL SYSTEM SHUT DOWN, (TO INCLUDE LIGHTS, POWER STEERING, POWER BRAKES, ENGINE, A/C, RADIO, ETC), THUS CAUSING A UNSAFE OPERATING CONDITION. OVER TIME THE ISSUE BEGAN DURING DIFFERENT OPERATIONAL PERIODS WHEN DIFFERENT ELECTRICAL DRAWS WERE PRESENT (SUCH AS WHILE USING LIGHTS, DEFROST AND WIPERS, ENGINE FAN COMING ON, ETC.). THIS ISSUE HAS ALSO BEEN OBSERVED WHEN THE ENGINE TEMPERATURE OF 182 DEGREES OR HIGHER IS REACHED. IN ALL CASES, AFTER APPROX 90 TO 120 SECONDS, THE POWER WILL RETURN AND ALLOW THE ENGINE TO BE RESTARTED. THIS IS A ONGOING ISSUE WITH NO KNOWN CAUSES, MINUS THE LISTED EXAMPLES OR ADDITIONAL UNKNOWN CAUSES. NONE OF THE 3 MAJOR MANUFACTURER'S OF THIS RV WILL ACCEPT OWNERSHIP OF THE PROBLEM AND REQUEST THE VEHICLE BE TESTED FOR CAUSE FOR A UNKNOWN PERIOD OF TIME AT CURRENT CHARGE OF 100+ DOLLARS PER HOUR. DUE TO THIS BEING OF A MAJOR LIFE SAFETY ISSUE, AND IT APPEARS THAT ALL ELECTRICAL WIRING IS TIED INTO 1 COMMON CONNECTION, THUS IN IT'S OWN RIGHT, WOULD CREATE JUST THE UNSAFE CONDITION AS OUTLINED ABOVE. I AM REQUESTING THAT THE VEHICLE BE REPAIRED AT NO COST TO ME AND THAT OWNERS OF THIS MAKE, MODEL BE NOTIFIED OF THIS REPORT THIS INCIDENT INFORMATION WAS NOT REPORTED PRIOR TO NOW DUE TO NOT BEING AWARE OF THIS REPORTING SITE. *TR

THE FRONT BRAKES STICK IN THE APPLIED POSITION CAUSING ABNORMAL HEAT GENERATION ON A FORD F550 CHASSIS.THIS SEEMS TO BE THE SAME PROBLEM THAT IS BEING EXPERIENCED ON THE WORKHORSE CHASSIE. THE BRAKES START STICKING AFTER THEY HAVE BEEN APPLIED ONCE OR TWICE, AFTER A LITTLE HEAT HAS BEEN BUILT UP. *TR

TIE ROD BOOT SEALS ARE CRACKING AND DISINTEGRATING AND NOT HOLDING GREASE AND ARE UNSAFE AND NEED TO BE REPLACED. NEWMAR ISSUED A TSB ON 10-19-2006 FROM TRW TO THIS PROBLEM BUT APPARENTLY NOT ALL EFFECTED OWNERS WERE SENT THIS TBS. I NEVER RECIVED ONE AND MY VEHICLE IS IN THIS GROUP. THERE ARE MANY MOTOR HOMES BEING DRIVEN ON THE ROAD AT THE PRESENT WITH THIS UNSAFE PROBLEM. ACCIDENTS ARE GOING TO START HAPPENING AND TRW AND SPARATAN SHOULD STEP UP AND DO THE RECALL THE RIGHT WAY AND NOT HANDLE IT AS A "SILENT RECALL". *TT

2005 NEWMAR MOUNTAIN AIRE MOTORHOME. CONSUMER STATES WHILE CLEANING FRONT WINDOWS HE NOTICED THAT THE DRIVERS SIDE TOP CORNER WAS OUT OF THE MOLDING. THE CONSUMER STATED WHILE DRIVING TO THE REPAIR SHOP, HE COULD FEEL AIR COMING IN THE FRONT WINDOW. THE MECHANIC FOUND BOTH FRONT WINDSHIELDS HAD COME OUT OF THE SEALS. THE FRAME ON TOP OF THE WINDSHIELD WASN'T PUT TOGETHER WELL. *JB

I CARRIED MY 2001 NEWMAR MOUNTAIN AIRE, TO DANNY'S RV REPAIR IN DENTON, TX DUETO RECALL 51101-C WORKHRSE REFUSED TO HONOR THE (A) RIGHT FRONT PART# W8001709, $50.91 . AND THE LABOR FOR RIGHT REAR ABSCODE APPEARED ON TEST DRIVE) AND THE RF, LR, LABOR @ 29.40 EACH= $88.20 . I PAID OUT OF POCKET FOR SOMETHING I FEEL SHOULD HAVE COST ME NOTHING AS DIRECTED IN THE RECALL. PLEASE INVESTIGATE AND LET ME KNOW YOUR FINDINGS. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR