2013 NISSAN LEAF Complaints

MY NISSAN LEAF WAS EXPERIENCING A SEAT BELT NOT BUCKLED AND IT WOULD LIGHT UP WHEN NO ONE WAS SITTING IN THE SEAT. I HAVE TAKEN IT TO THE DEALER THREE TIMES TO HAVE IT FIXED. THE FIRST TWO TIMES THEY RESET THE SENSOR AND IT WOULD STAY FIXED FOR 2 MONTHS. I JUST TOOK IT BACK THE 3RD TIME. THE DEALER SAID THE AIRBAG WOULD NOT DEPLOY IN AN ACCIDENT. SINCE IT WAS A SAFETY ISSUE NOT COVERED UNDER WARRANTY, I CHOSE FOR THEM TO FIX MY VEHICLE. THE OCS SENSOR AND CONTROL MODULE WAS FAULTY. IT COST ME $652.56 TO REPAIR IT. I THOUGHT IT WOULD BE COVERED UNDER WARRANTY SINCE THIS WAS A SAFETY ISSUE. I WANT TO REPORT THIS ISSUE TO YOU SINCE IT WAS A SAFETY ISSUE. I DO NOT WANT ANYONE DYING IN A CAR ACCIDENT DUE TO THE AIRBAG NOT DEPLOYING.

I FILED THIS COMPLAINT PREVIOUSLY ON 2/4/19 - CONFIRMATION # ODI 11174255. YOU SENT ME SOME FOLLOW-UP PAPERWORK, BUT I HAVE UNFORTUNATELY MISPLACED IT. ANY WAY TO RESEND THAT PAPERWORK, SO I CAN PURSUE THIS COMPLAINT?

1.PASSENGER AIR BAG LIGHT IS ON CONTINUOUSLY WHEN CAR IS ON, STATIONARY OR MOVING, REGARDLESS OF FRONT PASSENGER SEAT OCCUPANCY. 2.AIRBAG SYSTEM LIGHT BLINKS CONTINUOUSLY WHEN CAR IS ON, STATIONARY OR MOVING, REGARDLESS OF PASSENGER SEAT OCCUPANCY. THE LOCAL NISSAN DEALERSHIP HAS WORKED ON THE PROBLEM FOUR TIMES OVER TWO PLUS YEARS, ULTIMATELY UNSUCCESSFUL FOR MORE THAN A FEW WEEKS. DEALERSHIP NOW REFUSES TO FIX THE PROBLEM CITING NISSAN CORP. RELUCTANCE TO PAY FOR REPAIR UNDER ORIGINAL WARRANTY, WHICH HAS EXPIRED. DEALERSHIP CLAIMS PASSENGER SEAT REPLACEMENT IS NECESSARY AT A COST TO US OF PERHAPS $2000. WE DON'T KNOW WHETHER THE PASSENGER AIRBAG WILL NOT DEPLOY WHEN IT SHOULDN'T, OR WILL DEPLOY WHEN IT SHOULD.

I WAS DRIVING THE CAR ON A ONE-WAY STREET AT AROUND 25-30 MPH AND NEEDED TO APPLY THE BRAKES TO STOP QUICKLY. I HIT THE BRAKES WITH ALL THE FORCE I COULD WITH MY LEG---THE BRAKES DID NOT ENGAGE AND THE CAR DID NOT STOP IN TIME. IT SEEMED LIKE SOME KIND OF WEIRD GLITCH BECAUSE I UNDERSTAND THAT THE CAR HAS ELECTRIC SUPPORT FOR THE BRAKES. AT OTHER TIMES THE BRAKES DIDN'T RESPOND IN THE CORRECT TIME. NOTE I HAD THE BRAKES INSPECTED SEVERAL TIMES BY A PUENTE HILLS NISSAN AND THE BRAKE PADS WERE FINE. THERE WAS ALSO A STRANGE CLICKING NOISE COMING FROM THE BRAKES WHEN THEY DISENGAGED. IT SEEMS TO BE SOME KIND OF TIME DELAY IN THE SOFTWARE. I ALSO READ THAT SINCE THE CAR HAS REGENERATE BRAKING IT'S LIKE THE CAR GETS CONFUSED WHEN IT SUPPOSED TO APPLY THE BRAKES AND NOT SLOW DOWN FROM THE ENGINE. I HAD TROUBLE BRAKING OTHER TIMES WHEN I WORE LIGHT SHOES OR SANDALS.

MY CAR'S WARNING SYSTEM INDICATORS CAN BE ACCESSED AND OR TURNED ON OR OFF VIA FOREIGN KEY FOB (OR OTHER DEVICE). FOR EXAMPLE SOMEONE PASSING BY MY CAR WHILE I'M IN MOTION DRIVING ON THE STREET OR THE PARKING LOT HAS TURNED ON THE TIRE INFLATION WARNING INDICATOR FROM OUTSIDE OF MY VEHICLE USING A FOREIGN KEY FOB OR SOME OTHER DEVICE LIKE A KEY FOB.

TL* THE CONTACT OWNS A 2013 NISSAN LEAF. AFTER THE VEHICLE WAS STARTED, THE CONTACT NOTICED THAT THE BRAKE PEDAL WAS VERY SOFT AND TRAVELED HALFWAY TO THE FLOORBOARD. THE CONTACT STATED THAT THE FAILURE WAS EVIDENT IN EXTREMELY COLD WEATHER. THE VEHICLE WAS TAKEN TO MANCHESTER CITY NISSAN (30 TOLLAND TURNPIKE, MANCHESTER, CT 06042, (860) 643-4165) TO BE DIAGNOSED, BUT THE MECHANIC WAS UNABLE TO RETRIEVE A FAULT CODE OR DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V119000 (SERVICE BRAKES). THE FAILURE RECURRED TWICE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 36,000. *TT *TR

BRAKE FAILURE ON A CITY STREET. THE ELECTRIC BRAKE CONTROL UNIT FAILED WHILE THE CAR WAS IN MOTION IN A STRAIGHT LINE. I WAS ABLE TO STOP THE CAR WITHOUT AN ACCIDENT. THE HAZARD LIGHT, WARNING LIGHT, BRAKE LIGHT AND ABS LIGHT WERE ALL ILLUMINATED. I RECYCLED POWER TO THE CAR BUT THE ERROR DID NOT RESET. I TOOK THE CAR TO THE NISSAN DEALERSHIP IN MURRAY UTAH FOR AN ASSESSMENT. NISSAN SAID THE ELECTRIC BRAKE CONTROL UNIT WAS BAD. ALSO THE CAR HAD A CAN BUS ERROR. THE CAR'S WARRANTY EXPIRED IN JULY OF 2018 AND NISSAN REFUSED TO FIX THE CAR. ACCORDING TO NISSAN THE ELECTRIC BRAKE CONTROL UNIT IS $2000 AND $480 TO INSTALL. I REFUSED TO PAY. I OPENED A CASE WITH NISSAN ELECTRICAL VEHICLE SUPPORT (877 664-2738) TO SEE IF THEY WOULD FIX THE CAR. THEY ALSO REFUSED TO FIX THE ISSUE.

RED TRIANGLE WARNING LIGHT COMES ON WILL NOT GO OUT WHEN CAR IS ON AND WHEN DRIVERS SEAT BELT IS INGAGED BOTH TRIANGLE RED LIGHT AND SEAT BELT LIGHT FLASHES ALL DOORS ARE CLOSED AND SECURE INCLUDING HATCH

DRIVING ABOUT A MILE AWAY FROM MY HOUSE ON A LOCAL STREET THIS MORNING, I WAS APPROACHING AN INTERSECTION AT ABOUT 35 MPH, THE LIGHTS WERE ABOUT TO TURN RED, TYING TO BRAKE TO STOP...ALL THE BRAKE LIGHTS LIT UP AFTER I PUSH THE BRAKE PEDAL, BRAKE PEDAL CAME ALL THE WAY TO THE FLOOR, CAR HAD NO BRAKES, COMPLETE BRAKE FAILURE, THREW IT IN NEUTRAL AND SLAMMED ON THE EMERGENCY BRAKE TO STOP, THIS VEHICLE HAS ONLY ABOUT 42K MILES ON IT. AVOIDED A COLLISION WITH ONCOMING TRAFFIC BY SWERVING THE CAR.

I DIDN'T DRIVE THE CAR FOR A FEW DAYS AND THE 12V BATTERY DIED. SO I DISCONNECTED IT FROM THE CAR AND HOOKED IT UP TO MY 12V BATTERY CHARGER. WHEN IT WAS FULLY CHARGED, I RECONNECTED IT AND STARTED THE CAR. BOTH THE YELLOW AND RED WARNING LIGHTS WERE ON AS WERE THE BRAKE, ABS, AND VDC LIGHTS. I STARTED BACKING UP IN THE DRIVEWAY AND AS SOON AS I PRESSED THE BRAKES, STRANGE NOISES CAME FROM THE FRONT OF THE CAR. I SLAMMED ON THE PARKING BRAKE TO STOP.I TRIED BACKING AGAIN AND NOTICED THE BRAKES ONLY ENGAGED WHEN THE PEDAL WAS PRESSED ALMOST ALL THE WAY DOWN. WHILE TROUBLESHOOTING, I NOTICED REMOVING THE VDC FUSE STOPPED THE SOUNDS. ALSO THE BRAKES ARE NOW USABLE, BUT REQUIRE MUCH MORE FORCE ON THE PEDAL THAN NORMAL. THE TROUBLE CODES ARE C118A AND C1A61. (ABS E-DRIVEN INT BRAKE SYSTEM BRC-124 / BRAKE MOTOR POWER SUPPLY BR-46) AFTER AN EXPENSIVE DIAGNOSIS, THE NISSAN DEALER DETERMINED "DIAG. USED CONSULT. C1A61 CURRENT CODE MOTOR POWER SUPPLY. CHECKED FUSES OK. ELECTRICALLY DRIVEN INT BRAKE UNIT HARNESS AND CONNECTIONS OK. 12V PRESENT TO MODULE. BRAKE UNIT INTERNAL SHORTED DUE TO SUSPECTED SURGE. REC REPLACING 12V BATTERY AND UNIT. FURTHER TESTING MAY BE NEEDED.....ESTIMATE TO REPLACE 2817.00 PARTS AND LABOR. PART IS FROM THE FACTORY." I HAVE SEEN MANY OTHER LEAF OWNERS WRITE ABOUT THIS KIND OF PROBLEM AND BELIEVE IT MAY BE A COMMON DEFECT. I ALSO DON'T KNOW WHY IT WASN'T COVERED UNDER THE WARRANTY.