2007 NISSAN QUEST Complaints

TL* THE CONTACT OWNS A 2007 NISSAN QUEST. WHILE DRIVING 50 MPH, THE ENGINE STALLED. THE CONTACT STATED THAT THE VEHICLE WAS RE-FUELED AND ABLE TO RESTART. THE CONTACT MENTIONED THAT THE FUEL GAUGE DISPLAYED 1/4 OF FUEL PRIOR TO THE VEHICLE STALLING. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THE FUEL PUMP AND THE FUEL PUMP RELAY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000. THE VIN WAS NOT AVAILABLE.

DURING NORMAL DRIVING CONDITIONS, VAN SUDDENLY HAD ENGINE SHUT DOWN. LOSS OF POWER STEERING AND POWER BRAKES AS ENGINE WAS OFF. FUEL GAUGE INDICATED THAT THE FUEL TANK WAS APPROXIMATELY 1/4 REMAINING, BUT IN FACT THE FUEL TANK WAS EMPTY. THIS HAS HAPPENED 2 TIMES CAUSING THE ENGINE TO RUN OUT OF FUEL, WHILE THE FUEL GAUGE INDICATED THAT APPROXIMATELY 1/4 TANK OF GAS. BOTH OCCURRED DRIVING UNDER NORMAL CONDITIONS AND CAUSED A LOSS OF NORMAL OPERATOR CONTROLS AS ALL POWER SYSTEMS CUT OFF WHEN ENGINE IS NOT RUNNING. THIS IS AN UNSAFE SITUATION TO DRIVE A VEHICLE BEING GIVEN INACCURATE FUEL INFORMATION. *TR

THE PROBLEM HAS OCCURRED THREE TIMES. THE FIRST TIME I WAS DRIVING AND THE VEHICLE LOST POWER AND THE MOTOR QUIT WHILE DRIVING IN TRAFFIC ON A 4 LANE HIGHWAY. I COASTED THE NISSAN QUEST OFF OF THE 4 LANE HIGHWAY AND ONTO THE SHOULDER OF THE ROAD. ONCE STOPPED I TURN THE IGNITION SWITCH OFF AND THEN ON AGAIN. THE AMPS WERE GOOD, THE FUEL GAUGE WAS ABOVE 1/4 TANK. I TRIED TO CRANK IT BUT IT WOULD NOT START, AS IF IT WAS OUT OF GAS. THE FUEL DISPLAY SHOWED 70 MILES TO EMPTY. FUEL WAS ACQUIRED, PUT IN THE QUEST AND IT CRANKED UP. THE 2ND INCIDENT HAPPENED THE SAME, WITH FUEL GAUGE SHOWING 1/4 TANK & THE DISTANCE TO EMPTY WAS 68 MILES. I WAS LEFT STRANDED ON A ROADSIDE AGAIN. THE THIRD TIME WAS THE SAME AS THE FIRST TWO TIMES. I WASN'T STRANDED THE THIRD TIME BECAUSE I NOW HAVE TO DRIVE WITH A FILLED PORTABLE GAS CAN IN THE CARGO AREA. I CONTACTED NISSAN NORTH AMERICA & EVEN THOUGH THERE IS AN AGREED VOLUNTARY RECALL FOR THIS SAME PROBLEM WITH THE 2007 NISSAN QUEST, I WAS TOLD THAT MY 2007 NISSAN QUEST WAS NOT RECALLED FOR THE CONFIRMED PROBLEM. *TR

I MADE A RIGHT AT A STOP SIGN AND AS I WAS COMPLETING THE TURN ALL POWER TO ENGINE WAS LOST. I HAD JUST BOUGHT THE VAN 6 DAYS PRIOR TO FAILURE. MY GAS READING WAS AT JUST BELOW HALF TANK. I COULD TURN THE KEY AND THE ENGINE WOULD TURN OVER BUT NOT CATCH ALL THE WAY. LOST ALL POWER STEERING AND BRAKING SYSTEMS TOO. VERY DANGEROUS AND UPSETTING HAD MY CHILDREN BEEN WITH ME. I HAD TO HAVE SOMEONE HOOD A CHAIN TO MY FRONT END TO GET THE VAN OUT OF THE MIDDLE OF THE STREET. NO WARRANTY, ONLY SERVICE CONTRACT TO REPAIR. *TR

WHILE DRIVING HOME FROM WORK, MY FRONT PASSENGER WHEEL SNAPPED OFF OF THE CONTROL ARM. BECAUSE I WAS DOING 50 MILES PER HOUR IT ALSO RIPPED THE AXEL OUT OF THE ENGINE. I HAVE BEEN TOLD IT WAS DUE TO A WEAK WELD. IS THIS A MANUFACTURES DEFECT? *TR

I PARKED IN MY DRIVEWAY WHICH HAS A SLIGHT HILL. I WENT TO MOVE THE VEHICLE AND IT WOULD NOT START. THE MINIVAN WAS OUT OF GAS, THOUGH THE GAS GAUGE INDICATED 1/4 TANK. THE DEALER QUOTED ME $880 TO REPLACE THE FUEL PUMP ASSEMBLY AFTER DIAGNOSTICS. I THOUGHT IT WAS WAAAYYY TOO MUCH TO PAY, BUT I HAD A ROAD TRIP COMING UP AND BOUGHT PARTS FROM THE LOCAL AUTO STORE TO REDUCE THE COST. AS WITH SO MANY OTHER COMPLAINTS I'VE SEEN ON THE INTERNET, THE GAUGE DID NOT WORK AFTER THE REPLACEMENT. BEFORE AND DIRECTLY AFTER THE REPAIR, THE GAUGE READ 1/4 TANK WHEN IT WAS EMPTY, SO I JUST FILLED UP EARLY. SINCE THEN, MY ROUTINE HAS CHANGED AND SO HAS THE GAUGE. THE OTHER DAY I FILLED UP WHEN IT READ 1/2 TANK. HOWEVER, I PUT 16.5 GALLONS IN THE TANK. THIS SHOULD HAVE BEEN BELOW THE E MARK! I'M AFRAID MY CHILDREN AND I WILL BE STRANDED OR WRECK ONE DAY AS I CAN'T POSSIBLE TELL WHEN I NEED GAS. I HAVE CONTACTED THE DEALER AND THE ONLY SUGGESTION THEY HAVE IS TO BRING IT BACK AND LET THEM LOOK AT IT AGAIN. SINCE OTHER NISSAN MODELS HAVE BEEN RECALLED FOR THE SAME ISSUE, I CAN'T IMAGINE THAT PAYING THEM TO DIAGNOSE IT AGAIN WILL HELP! *TR

HAD JUST LEFT WORK ON MY WAY HOME FUEL GAUGE READ JUST OVER A QUARTER TANK OF GAS AND HUD ON DASH SAID 90 MILES LEFT TIL FILL UP.STOPPED AT AN INTERSECTION WITH A REALLY SHARP LEFT TURN,SIGNALED LEFT WENT INTO TURN AT ABOUT 20 MPH CAR STALLED ALL LIGHTS ON DASH LIT UP STEERING WHEEL AND BRAKES BECAME ALMOST INOPERABLE CAUSING ME TO ALMOST CRASH INTO SEVERAL PARKED CARS.I HAVE 4 SONS AGES 3-16.WHAT IF THEY WERE IN THE CAR?OR MY WIFE OR MOTHER AND THAT HAPPENED ON THE HIGHWAY AT 55 MPH?OF COURSE I HAD TO CALL FOR TOW TO MECHANIC COSTING MORE MONEY.WAS TOLD BY MECHANIC TO BEGIN INVESTIGATING POSSIBLE RECALLS AND OR FACTORY PROBLEMS WITH THIS MODEL MAKE AND YEAR OF FUEL GAUGE/FUEL LEVEL SYSTEMS.HAVE BEEN LOOKING INTO IT FOR SEVERAL MONTHS NOW AND SEE THAT I AM NOT ALONE IN THIS.NOW MY INSPECTION TIME IS APPROACHING AND CHECK ENGINE LIGHT IS ON DUE TO THIS PROBLEM SO THERE'S NO WAY I WILL PASS INSPECTION WITH THIS PRESENT.WHAT SHOULD I DO?!WHAT IS MY NEXT MOVE?!CALL NISSAN?NISSAN SHOULD BE RESPONSIBLE FOR THIS AND WORK WITH CUSTOMERS ON FIXING/REPLACING THESE FAULTY PARTS.I AM PLANNING TO CALL THEM ASAP TO FIND OUT WHAT CAN THEY DO,WISH ME LUCK. *TR

TL* THE CONTACT OWNS A 2007 NISSAN QUEST. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE AIR BAG SENSOR MALFUNCTIONED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 104,000. THE VIN WAS NOT AVAILABLE. UPDATED 2/24/15*CN UPDATED 9/13/2017*CN

THE FIRST INCIDENT, OCCURRING IN THE SUMMER OF 2014, CAUSED MY 2007 NISSAN QUEST TO STALL/SHUT OFF AND NOTHING WORKED - IT LOST ALL STEERING, POWER, ACCELERATION, BRAKING, ETC. IT JUST DIED, GOING APPROXIMATELY 15MPH WHILE VEERING RIGHT TO TURN INTO A SHOPPING CENTER. THIS SAME INCIDENT OCCURRED ABOUT A MONTH LATER, WHILE TRAVELING APPROXIMATELY 25MPH (POSTED SPEED LIMIT) GOING UPHILL AT NIGHT. VAN JUST DIED AND I WAS STRANDED ON THE ROAD - LUCKY ENOUGH TO GET FAR ENOUGH NEAR A PRIVATE DRIVEWAY NOT TO GET HIT BY A CAR, AN TO CALL FOR HELP. THE FUEL GAUGE WAS SHOWING SUFFICIENT GAS LEFT IN THE TANK, BUT IT HAD RUN OUT OF GAS. WE HAD PUT THE VEHICLE IN THE SHOP FOR REPAIR AND LUCKILY THE MECHANIC WAS HONEST AND SMART AND CONCLUDED THAT IT NEEDED FUEL AND THE GAUGE WAS DEFECTIVE. LUCKILY ON BOTH OCCASIONS, NONE OF OUR THREE CHILDREN (ONE SPECIAL NEEDS) WERE IN THE VAN. THIS DEFECT LEFT US WITHOUT A SECOND (FAMILY TRANSPORTATION) VEHICLE FOR SEVERAL DAYS AND TO INCUR UNNECESSARY AUTO SHOP COSTS. SECONDLY, WE RECENTLY HAD SUSPENSION WORK DONE, TOTALING OVER $1300.00. THERE WAS APPARENTLY A RECALL FOR THIS, OF WHICH I WAS NEVER MADE AWARE. THE BOLT DEFECT WAS ALSO NEVER BROUGHT TO MY ATTENTION, BUT THE RATTLING NOISE HAS EXISTED SINCE PURCHASED USED IN 2011. THESE DEFECTS HAVE CAUSED POTENTIAL ENDANGERMENT TO MY FAMILY, INCURRED US COSTLY SHOP/REPAIR COSTS, AND LEFT US WITHOUT A VEHICLE FOR DAYS - HIGHLY DANGEROUS AND INCONVENIENT, WHEN ALL WERE KNOWN DEFECTS THAT SHOULD HAVE BEEN KNOWN TO US AND FOR WHICH WE SHOULD NOT HAVE PAID. *TR

DRIVING APPROXIMATELY 45 MPH, AND ENGINE STALLED AND CUT OUT. LOST POWER STEERING AND POWER BRAKES. NEEDED TO MAKE EVASIVE MOVES TO AVOID ACCIDENT AND GET OFF ROAD. CAR RAN OUT OF GAS. DASHBOARD FUEL GAUGE SAID 1/4 TANK OF GAS. ONBOARD TRIP DISPLAY SAID ZERO (0) DISTANCE TILL EMPTY, BUT I DO NOT USE THIS. I HAD TO GET ASSISTANCE AND 1 PUT LESS THAN 1 GALLON GAS IN CAR. FUEL GAUGE DID NOT MOVE AND STILL SAYS THERE IS 1/4 TANK GAS, WHILE TRIP COMPUTER REGISTERED ABOVE 0 DTE. THIS IS EXTREMELY DANGEROUS TO LOSE CONTROL OF VEHICLE UNEXPECTEDLY. I HAVE BEEN DRIVING FOR OVER 27 YEARS AND HAVE NEVER RUN OUT OF GAS AND HAVE ALWAYS RELIED ON THE GAUGE, NOT THE TRIP COMPUTER. PLEASE INVESTIGATE AND LET ME KNOW WHAT I SHOULD DO. THIS IS A VERY DANGEROUS SITUATION. I HAD 2 KIDS IN THE CAR, AND I AM GRATEFUL MY WIFE WAS NOT DRIVING, AS SHE WOULD HAVE BEEN UNABLE TO STEER OR APPLY BRAKES IN SUCH A SITUATION WHEN LOSS OF POWER OCCURS UNDER THIS SITUATION. THE TRIP COMPUTER CAN BE WRONG, BUT THE FUEL GAUGE ON THE DASH BOARD SHOULD ALWAYS BE CORRECT. BASIC PRINCIPLE. *TR