2007 NISSAN QUEST Complaints

I PURCHASED NEW A 2007 NISSAN QUEST SE WITH THE MICHELIN PAX RUN-FLAT SYSTEM IN DECEMBER 2007. THIS CAR'S STICKER PRICE WAS OVER $41,000. IT NOW NEEDS NEW TIRES AT 32,000 MILES.WITH THIS SYSTEM, THERE IS ONLY ONE TIRE THAT CAN BE USED, AND VERY FEW DEALERS CARRY IT. ONLY ONE SHOP IN MY CITY CAN WORK ON THIS RIM/TIRE COMBO--THE HONDA STORE THEY REFUSE TO HELP BECAUSE THEY WORK ONLY ON HONDAS. I WAS ADVISED BY MICHELIN I NEED TO TRAVEL TO ALLIANCE, OH TO HAVE NEW TIRES INSTALLED ON MY VAN, A TRIP OF 70 MILES OR ONE HOUR. I WAS TOLD BY THIS SHOP THAT THE TIRES NEED TO BE ORDERED, THEY TAKE 5 WEEKS TO GET IN, AND THEY WOULD COST $1,550 FOR A SET OF FOUR INSTALLED. WHILE I FEEL THE PRICE IS TERRIBLE, MY REAL CONCERN IS THE 5 WEEK DELIVERY DELAY. WHAT DO I DO IF I AM 700 MILES FROM HOME AND SUFFER A BLOWOUT WITH MY FAMILY IN THE CAR? DO I LEAVE THE CAR ON THE SIDE OF THE ROAD OR AT THE REPAIR SHOP FOR 5 WEEKS WAITING FOR A TIRE TO BE SHIPPED IN? I HAVE ASKED NISSAN NORTH AMERICA TO PROVIDE 4 REGULAR RIMS, A SPARE, AND A JACK SO THAT I CAN CONVERT THE CAR BACK TO REGULAR TIRES AS I NO LONGER FEEL WAITING 5 WEEKS FOR A TIRE TO BE SHIPPED IN IS A SAFE ALTERNATIVE FOR MY FAMILY. THEY REFUSED. I THEN SENT A LETTER AND ASKED THEM TO ANSWER MY QUESTION AS TO WHAT I AM TO DO WHEN STRANDED BY A BLOWN PAX TIRE 700 MILES FROM HOME. THEY AGAIN REITERATED THEIR POSITION THAT THEY COULD NOT HELP WITH THE "REPAIRS" TO MY VEHICLE, AND THEY FAILED TO ANSWER MY QUESTION--IGNORING IT ENTIRELY. I AM CURRENTLY CONVERTING THE VAN OVER TO REGULAR TIRES AND RIMS AT MY EXPENSE, BUT I STILL WILL NOT HAVE A JACK OR SPARE TIRE/RIM. NISSAN MISREPRESENTED THIS SYSTEM WHEN I PURCHASED THIS CAR. THEY EXTOLLED THE VIRTUES OF SAFETY AND RELIABILITY FOR MY FAMILY. THIS IS SIMPLY UNTRUE. THIS SYSTEM IS A NIGHTMARE, AND THEY HAVE REFUSED TO HELP THEIR CUSTOMERS WHO PURCHASED WHAT AMOUNTS TO A VERY HIGH-END VEHICLE--ONE OF THEIR MOST EXPENSIVE, IN FACT. THEY NEED TO OWN UP TO THEIR MISTAKE. *TR

I WAS TRAVELING DOWN A 6% DOWNGRADE ON A FREEWAY IN MY 2007 NISSAN QUEST. AT THE TIME (JAN 2008), THE VEHICLE HAD ABOUT 15,000 MILES ON IT. I WAS CONTINUOUSLY BRAKING TO KEEP THE VEHICLE AT A SAFE SPEED. AS I WAS BRAKING, THE BRAKES BEGAN TO PULSATE. THE PULSATIONS GOT LOUDER AND MORE AGGRESSIVE AS WE CONTINUED DOWN THE DOWNGRADE, TO THE POINT LIKE IF FELT THE BRAKES WERE ABOUT TO FAIL. SOON AFTER, IN JANUARY 2008, I BROUGHT THE VEHICLE TO THE NISSAN DEALERSHIP IN BELLEVUE, WA. THEY ACKNOWLEDGED THE PROBLEM WITH THE FRONT PASSENGER BRAKE ROTOR WAS WARPED. THEY RESURFACED THE ROTOR. AT 9 MONTHS LATER, AND AT 25,000 MILES (OCT 2008), THE PULSATIONS STARTED TO REOCCUR. I BROUGHT THE VAN TO THE SAME DEALERSHIP, AND THIS TIME THEY REPLACED THE SAME ROTOR THEY RESURFACED 9 MONTHS EARLIER. AGAIN AT 35,000 MILES IN JULY 2009, THE PULSATION PROBLEM RETURNED AGAIN. I BROUGHT IT TO UNITED NISSAN IN LAS VEGAS, BUT THEY REFUSED TO ADDRESS THE PROBLEM, CITING NORMAL WEAR AND TEAR ON THE BRAKES. FINALLY, IN OCTOBER 2009, I BROUGHT THE BRAKES TO A BRAKE SPECIALIST. THE SPECIALIST STATED THAT THE FRONT PASSENGER BRAKE, THE SAME BRAKE THAT HAD CONTINUOUS ROTOR WARPING, WAS DEFECTIVE DUE TO A FAULTY BRAKE PIN CAUSING STICKING BETWEEN THE CALIPER AND PAD, WHICH WAS THE ROOT CAUSE OF ALL THE WARPING AND PULSATIONS. *TR

WAS COMING UP TO A TRAFFIC LIGHT GOING APPROXIMATELY 45 DOWN TO 0 PER MILES AN HOUR AND WAS SLOWING DOWN AND HAD FOOT ON BRAKE AND THE THE ACCELERATOR WAS STILL ENGAGED AND HAD TO PUT MY 2007 NISSAN QUEST TO NEUTRAL THEN INTO PARK IN ORDER TO STOP VEHICLE. THE NEXT DAY WE TOOK TO THE NISSAN DEALERSHIP AND THEY SAID THEY CHECKED EVERYTHING BUT COULD NOT DUPLICATE THE PROBLEM THEREFOR NOTHING WAS DONE. PLEASE LOOK INTO THIS PROBLEM THIS IS A HUGE SAFETY ISSUE.

THERE IS A RATTLING NOISE SOMEWHERE IN THE FRONT OF THE VEHICLE (APPARENTLY IN THE WHEELS). ALSO, I NOTICED SOME VIBRATION IN THE STEERING WHEEL. THERE SEEM TO BE SOME ELECTRIC FAILURE AS SOMETIMES THE A/C DON'T WORK (WHEN THAT HAPPENS YOU HAVE TO TURN OFF THE VEHICLE AND THEN TURN IT ON AGAIN FOR IT TO WORK). *TR

WHILE BRAKING, ESPECIALLY WHEN BRAKING AT HIGHWAY SPEEDS: ' A STEERING WHEEL SHAKE, ' BODY VIBRATION ' BRAKE PEDAL PULSATIONS . *TR

DURING COLD WEATHER THE BACK, SLIDING, DOORS FREEZE SHUT. IT TAKES A VERY LONG TIME FOR THEM TO "DEFROST" AND BE OPENED. ADDITIONALLY, I HAVE A SMALL CHILD IN A CARSEAT AND I NEED TO CLIMB THROUGH TO THE BACK SEATS FROM THE FRONT TO BUCKLE THEM IN. LASTLY, WHEN THE DOORS DO FINALLY THAW THE "DOOR AJAR" LIGHT COMES ON AND I NEED TO PULL OVER AND OPEN/CLOSE IT. *TR

I HAVE A 2007 NISSAN QUEST. I HAVE NOTICED A HUMMING SOUND COMING FROM THE ENGINE. I GET REGULAR OIL CHANGES AND ASKED THE SERVICE TECH TO SEE IF HE COULD ALSO HEAR THE NOISE. HE SAID THAT IT SOUNDED LIKE IT WAS COMING FROM MY TIMING CHAIN. I TOOK IT TO THE NEAREST NISSAN DEALERSHIP SERVICE CENTER AND THEY CONFIRMED THAT IT WAS THE TIMING CHAIN. I WAS QUOTED $3300 TO REPAIR MY VEHICLE. I ALSO TOOK MY VEHICLE TO ANOTHER AUTO SHOP AND TWO LI MASTER TECHNICIANS WERE IN COMPLETE DISBELIEF THAT THIS WAS INDEED THE PROBLEM. MY CONCERN IS THAT IF NISSAN KNEW ABOUT THIS PROBLEM BEFORE I BOUGHT THE VEHICLE THEN WHY IS IT THAT I WILL NOW HAVE TO PUT $3300 INTO A VEHICLE THAT I STILL OWE $15,000 ON AND IF I TRADE IT IN I WILL HAVE ABOUT $5,000 IN NEGATIVE EQUITY? I BOUGHT A NISSAN BECAUSE I THOUGHT IT WOULD LAST ME A LONG TIME. AFTER WE PAID IT OFF WE WERE PLANNING ON PURCHASING A NISSAN TITAN BUT PROBABLY NOT NOW. I AM SADDENED AND DISAPPOINTED THAT MY CAR IS ONLY TWO YEARS OLD AND IT'S PARKED UNTIL I CAN AFFORD THE REPAIR. *TR

I OWN A NISSAN QUEST WITH THE MICHELIN PAX RUN-FLAT TIRE SYSTEM. THE PAX RUN-FLAT TIRE SYSTEM IS A DEFECTIVE PRODUCT. I PURCHASED THE CAR IN NOVEMBER 2007. BY 13 MONTHS, AT 18,000 MILES, 2 OF THE TIRES HAD WORN TO THE POINT WHERE THE DEALER SAID THEY NEEDED TO BE REPLACED. AT 20,600 MILES WE HAD ALL 4 TIRES REPLACED. IN 32NDS OF AN INCH, SEARS MEASURED THE TREAD AT : LEFT FRONT - 1,0,0, RIGHT FRONT - 2,2,1, RIGHT REAR - 3,3,4, LEFT REAR WAS SIMILAR TO RIGHT REAR BUT HAD ALREADY BEEN REPLACED DUE TO A NAIL IN IT. MICHELIN HAD TO COURIER A COMPLETE TIRE AND WHEEL ASSEMBLY TO MY HOME ON THE NAILED TIRE BECAUSE THERE IS NO TIRE DEALER WITHIN 20 MILES OF US IN DOWNTOWN CHICAGO THAT CAN WORK ON THE PAX TIRES OTHER THAN PERHAPS A HONDA DEALER WHO TOLD US THEY WOULD NOT WORK ON A NISSAN. OUR NISSAN DEALER IS NOT EQUIPPED TO WORK ON THIS TIRE. OUR SITUATION IS NOT UNIQUE. A WEB SEARCH TURNS UP MANY PEOPLE WHO HAVE WRITTEN ABOUT PREMATURE WEAR AND BLOWOUTS WITH THE PAX TIRE SYSTEM. THERE ARE 2 CLASS-ACTION LAWSUITS RELATED TO THE PAX SYSTEM, ONE AGAINST HONDA AND MICHELIN AND ONE AGAINST NISSAN AND MICHELIN. WITH THE WHEELS ON OUR NEW CAR WE CAN ONLY HAVE PAX TIRES SO EITHER WE NEED TO SPEND THOUSANDS OF DOLLARS TO REPLACE THE WHEELS, POTENTIALLY VOIDING OUR WARRANTY, OR CONTINUE TO REPLACE OUR TIRES EVERY 20,000 MILES, ASSUMING WE CAN GET THEM. IT TOOK A WEEK TO HAVE REPLACEMENT TIRES SHIPPED TO CHICAGO. I CAN ONLY IMAGINE THAT THE PROBLEM WILL GET WORSE THE LONGER WE OWN THE CAR. MICHELIN HAS END OF LIFE THE PRODUCT AND ONLY MANUFACTURES NEW PAX TIRES FOR THOSE ALREADY ON THE ROAD. THIS DECLARATION WAS MADE BY MICHELIN A MERE 4 MONTHS AFTER WE PURCHASED OUR CAR NEW. THE MICHELIN PAX TIRE SYSTEM NEEDS TO BE RECALLED FOR HONDA ODYSSEY AND NISSAN QUEST VEHICLES FOR PREMATURE WEAR, DANGER OF BLOWOUTS AND LACK OF PEOPLE THAT CAN SERVICE THEM. NISSAN AND HONDA NEED TO BE FORCED TO REPLACE THE PAX WHEELS WITH WHEELS THAT CAN ACCEPT NORMAL TIRES. *TR

I BOUGHT MY 2007 NISSAN QUEST IN APRIL 2008 WITH ONLY 26 MILES ON IT. I NOTICED WITHIN A COUPLE MONTHS THAT WHEN GOING OVER 30 MILES AN HOUR THE BRAKES DID NOT ENGAGE RIGHT AWAY AND I HAD TO PUMP THEM ONCE OR TWICE TO GET THEM TO WORK MUCH LIKE MY 20 YEAR OLD CAR WHEN I WAS A TEEN. IN SEPT 08 I WAS IN AN ACCIDENT WHEN DRIVING 35 MILES AN HOUR WITH A GOOD 5-6 CAR LENGTHS AWAY WHEN THE CAR IN FRONT OF ME SUDDENLY STOPPED AND I COULD NOT STOP. THERE WAS NOT ENOUGH TIME TO PUMP THE BRAKES AND WHEN I PUSHED HARD ON THE BRAKE IT WENT MUSH ALL THE WAY TO THE FLOOR. I ENDED UP HITTING THE CAR IN FRONT OF ME HITTING MY HEAD AND GETTING A CONCUSSION. I WAS OUT OF WORK FOR 2 WEEKS, HAD OVER $6,000 DAMAGE TO MY VAN AND OVER $4,000 DAMAGE TO THE CAR IN FRONT OF ME WHO THEN HIT THE VAN IN FRONT OF IT AND CAUSED $3,000 DAMAGE TO IT. IN TOTAL 4 PEOPLE WERE INJURED I WAS INJURED THE WORST AND SPENT THE NIGHT IN THE HOSPITAL. WHEN THE BODY SHOP SENT MY VAN OVER TO THE NISSAN DEALER TO CHECK THE BRAKES THEY SAID THEY RESET THE ABS AND THEY SEEMED FINE. I TALKED TO THEM AND ASKED WHERE THEY TESTED THE BRAKES THEIR ANSWER WAS IN THEIR PARKING LOT AND AROUND THE BLOCK. I ASKED THEM TO DRIVE WITH ME OVER 35 MILES, THEY REFUSED AND SAID THE BRAKES WERE FINE. SINCE THAT TIME I HAVE HAD TO DRIVE 10+ CAR LENGTHS BEHIND EVERYONE TO MAKE SURE I HAVE TIME TO PUMP THE SOFT BRAKES. IF I HAD THE MONEY TO EAT THE COST OF BUYING A NEW VAN WHEN I STILL OWE SO MUCH ON THIS ONE I WOULD BE DOING IT NOW. *TR

OUR VEHICLE 2007 NISSAN QUEST WAS PURCHASED NEW. IT HAS LESS THAN 50,000 MILES. WE ARE ALREADY REPLACING BRAKE PADS AND ROTORS. WE HAVE HAD SOME ELECTRICAL ISSUES RECENTLY WITH THE WINDOWS NOT ALWAYS WORKING. THE BATTERY HAD TO BE REPLACED AT 30,000 MILES. WE HAVE NEVER EXPERIENCED PROBLEMS LIKE THIS WITH A VEHICLE THIS NEW OR THAT WE PAID THIS MUCH FOR. HAVE THERE BEEN PROBLEMS LIKE THIS REPORTED? *TR