2007 NISSAN QUEST Complaints

TL*THE CONTACT OWNS A 2007 NISSAN QUEST. THE VEHICLE HAS MICHELIN PAX (NA) TIRES. THE CONTACT STATED THAT THE RUN FLAT TIRE FLATTENED. RUN FLAT MEANS THAT THE TIRE CAN BE DRIVEN FLAT FOR 125 MILES; HOWEVER, THE CONTACT DROVE 300 MILES. HE CALLED THE NISSAN MANUFACTURER AND WAS INFORMED TO TAKE THE VEHICLE TO POCA, WV TO A MICHELIN REPAIR SHOP. THE SHOP HAS HAD THE VEHICLE FOR MORE THAN 35 DAYS AND HE DOES NOT KNOW WHEN IT CAN BE RETRIEVED. THE SHOP DOES NOT HAVE THE TIRES AND THE LINER THAT ARE NEEDED TO REPAIR THE TIRE. THE TIRE SIZE AND DOT NUMBER WERE UNKNOWN; HOWEVER, HE PROVIDED THE FOLLOWING NUMBERS: 225-700R48OA, MXV4. THE FAILURE MILEAGE WAS 29,400. UPDATED 3/5/09 *CN THE TIRE WAS LOOSING 3-4 POUNDS OF A AIR A WEEK. THE DEALER PLUGGED THE TIRE, HOWEVER THE CONSUMER LEARNED THAT THE PARTICULAR TIRE HE HAS COULD NOT BE PLUGGED. IT HAD TO BE REMOVED FROM THE RIM AND REPAIRED FROM THE INSIDE, REBALANCED AND REMOUNTED. UPDATED 03/10/09. *JB

2007 NISSAN QUEST SE SPEEDOMETER FAILURE. REALIZED WHILE DRIVING THAT A NUMBER OF PEOPLE WERE "TAILGATING" ME WHILE I THOUGHT I WAS DRIVING SPEED LIMIT. I AM DRIVING 15 MPH SLOWER THAN WHAT THE SPEEDOMETER SHOWS. HAS 59,138 MILES. NO WARRANTY. HAD TO PAY FOR SOMETHING THAT DEALERSHIP CALLED INTERNAL FAILURE. *TR

MY 2007 NISSAN QUEST REAR DRIVER SIDE SLIDING DOOR IS DEFECTIVE AND NOT SHUTTING PROPERLY. IT IS OVER TRAVELING AND HITTING THE B PILLAR METAL ON METAL AND NOW IS RUSTING OUT. I DO NOT FEEL IT IS SAFE AND HAVE BROUGHT IT TO TWO DIFFERENT NISSAN DEALERS. THEY STATE THE DOOR IS WITH IN NISSANS SPECIFICATIONS BUT WHEN I ASK FOR THE DETAILS OF SAID SPECIFICATIONS ON THE DOOR THEY STATE THERE IS NOT ONE. I HAVE CALLED 1800NISSAN1 AND ASKED FOR A SPECIFICATION BUT THEY CAN NOT PROVIDE ONE EITHER. I NEED THE DEFECTIVE DOOR CORRECTED AS THIS IS A SAFETY CONCERN AND I WILL NOT LET MY FAMILY RIDE IN THE VEHICLE UNTIL THIS IS REPAIRED OR PROVEN TO BE WITH IN SPECIFICATION. *TR

THE STATED MPG FOR MY 2007 NISSAN QUEST ON THE WINDOW STICKER SHOWS 18 - 24 MILES PER GALLON YET AFTER 10 MONTHS THE VAN ONLY GETS 17.6 MILES PER GALLON AND THAT IS DURING MOSTLY HIGHWAY DRIVING. WHEN QUESTIONING THIS A DEALERSHIP AFTER WAITING A FEW MONTHS TO SEE IF ANY IMPROVEMENT WE WHERE ADVISED BY THE SALESMEN WHAT DID WE EXPECT FOR A V6 LSRGE VEHICLE. I DO NOT UNDERSTAND HOW THEY CAN BE ALLOWED TO SHOW HIGHER MPG ON A WINDOW STICKER THEN WHAT THE VEHICLE ACTUAL GETS. *TR

PREMATURE TIRE WEAR ON NISSAN QUEST 2007 VAN EQUIPPED WITH MICHELIN PAX RUN FLAT TIRES AT 18,500 MILES. *TR

TL*THE CONTACT'S SPOUSE OWNS A 2007 NISSAN QUEST. THE CONTACT STATED THAT THE AUTOMATIC AND MANUAL SLIDING DOORS WILL NOT OPEN OR SHUT SOMETIMES ON COLD DAYS. WHEN THE DOORS DO OPEN, THEY WILL JUST STAY PROPPED OPEN FROM THE BACK. ONCE THE VEHICLE WARMS UP, THE DOORS WILL OPEN AND SHUT PROPERLY. THE VEHICLE WAS TAKEN TO A DEALER APPROXIMATELY FOUR TIMES, BUT THEY COULD NOT DUPLICATE THE FAILURE. THE CURRENT MILEAGE WAS 11,503 AND FAILURE MILEAGE WAS 10,162.

2ND ROW DRIVER SIDE SEAT HAS NOW HAD THE RECLINE LEVER BROKEN TWICE. BOTH TIMES I TRIED TO LAY THE SEAT DOWN FLAT SO THAT I CAN UTILIZE THE CARGO AREA AND BOTH TIMES THE PLASTIC LEVER MOVED UP IN THE CORRECT DIRECTION BUT THE SEAT WOULDN'T RECLINE. THE FIRST TIME THAT THIS HAPPENED THE SEAT BACK WAS ALREADY FOLDED AND I HAD TO TAKE THE VEHICLE INTO THE DEALER SO THAT I COULD USE THE SEAT FOR PASSENGERS. THE SECOND TIME THAT THIS HAPPENED THE SEAT WAS OPEN ALREADY AND I ATTEMPTED TO FOLD IT FOR CARGO USAGE. *TR

TL*THE CONTACT OWNS A 2007 NISSAN QUEST. WHEN THE CONTACT ATTEMPTED TO ADJUST THE PASSENGER SIDE SEAT, HER FINGERS MET EXPOSED METAL. AS A RESULT, SHE SUSTAINED CUTS TO HER FINGERS. AS OF OCTOBER 22, 2007, THE DEALER HAD NOT INSPECTED THE VEHICLE. THE CURRENT AND FAILURE MILEAGES WERE 3,000.

ON JUNE 23,2007 MY NEW 2007 NISSAN QUEST SPONTANEOUSLY CAUGHT FIRE WHILE PARKED IN MY GARAGE, TURNED OFF, KEYS NOT EVEN IN THE IGNITION. THE FIRE DEPARTMENT WAS ABLE TO GET THE FIRE OUT BUT NOT BEFORE MY QUEST AND MY GARAGE SUSTAINED DAMAGE. I CALLED THE DEALERSHIP WHERE I HAD PURCHASED THIS VEHICLE, NEW, AND THEIR RESPONSE WAS "SO WHY ARE YOU CALLING US?". I THEN CALLED THE NISSAN COMPANY WHO AGREED TO DO AN INVESTIGATION INTO THE CAUSE. THEIR CONCLUSION WAS THAT IT STARTED IN THE WIRING TO THE TOW HITCH, WHICH WAS ON THEIR WHEN I PURCHASED THE VEHICLE AND AN ACCESSORY THEY OFFER ON THEIR WEBSITE. THEY THEN CLAIMED THAT THE TOW HITCH WAS NOT PUT ON IN THE FACTORY AND THEREFORE IT WAS NOT THEIR PROBLEM AND WOULD NOT ASSIST ME ANY FURTHER. THEY DID TELL ME THAT THEY HAD ALREADY SPOKEN WITH THE DEALERSHIP WHERE I PURCHASED THE VEHICLE AND THAT THEY WERE ALSO CLAIMING THEY DID NOT INSTALL THE HITCH. I EXPLAINED THAT IT WAS ON THERE WHEN I GOT IT SO SOMEONE HAD TO INSTALL IT. THEY AGAIN SAID IT WAS NOT THEIR PROBLEM. I HAVE MADE NUMEROUS ATTEMPTS TO CONTACT THE DEALERSHIP AND NO ONE WILL TAKE MY CALLS NOR RETURN MY MESSAGES. SO I AM STUCK WITH A BURNED UP VAN, RENTAL BILLS, GARAGE REPAIR BILLS AND EVERYONE POINTING THEIR FINGER AT THE OTHER SAYING IT IS NOT MY FAULT. I HAVE INSURANCE ON THE VAN OF COURSE AND COULD JUST SIMPLY HAVE IT FIXED AND PUT IT BACK ON THE ROAD BUT THAT DOESN'T FIX THE PROBLEM OF WHATEVER DID IN FACT START THE FIRE (THEIR CONCLUSION WAS CERTAINLY CONVENIENT FOR THEM IN THAT IT WAS THE ONE THING NOT INSTALLED IN THE FACTORY) AND SO I WOULD JUST BE PUTTING A POTENTIALLY UNSAFE VEHICLE BACK ON THE ROAD. *TR

THE WINDSHIELD GOT BROKEN TWICE IN NOT MORE THAN A WEEK AFTER THE REPLACEMENT OF THE FIRST CRACKED CRISTAL. THE CAUSE WAS THE SAME. AN SMALL ROCK HIT THE RIGHT END OF THE CRISTAL CAUSING A CRACK. THE SAD THING IS THAT THE HIT WAS ALMOST UNPERCEIVABLE IN BOTH CASES. I WILL CONTACT THE DEALER TO INVESTIGATE IF THE WINDSHIELD IS NOT GOOD ENOUGH TO SUPPORT SMALL ROCK HITS. *TR