2013 NISSAN SENTRA Complaints
View complaints related to 2013 NISSAN SENTRA. The complaints found here are submitted by actual consumers with first hand experience. There are more than 610 complaints submitted for the 2013 NISSAN SENTRA. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2013 NISSAN SENTRA- ELM GROVE, LA
MY FIRST INDECENT OCCURRED WHILE DRIVING DOWN A STATE HIGHWAY WITH MY CRUISE CONTROL ON, MY CRUISE CONTROL WAS CUT OFF. AS I WAS TRYING TO ACCELERATE BACK TO MY DRIVING SPEED, THE GAS PEDAL FELT LOOSE AND MY CAR WAS HAVING TROUBLE REVVING UP TO ACCELERATE AND WOULD NOT LET ME ACCELERATE BACK UP TO POSTED HIGHWAY SPEEDS. THE CAR THEN "JUMPED" FORWARD AND WENT BACK TO NORMAL AND ALLOWED ME ACCELERATE. HOWEVER, I WAS NOT ABLE TO ENGAGE MY CRUISE CONTROL BACK TO NORMAL AND WOULD CUT IT OFF EVERY TIME I SET IT. I TOOK MY CAR TO THE DEALERSHIP THE NEXT DAY FOR AN INITIAL RECALL NOTICE TO BE FIXED AND EXPLAINED ALSO WHAT HAPPENED. WHEN I DESCRIBED MY ISSUE THE SERVICE MAN HAD SAID IT SOUNDED AS IF MY TRANSMISSION WAS SLIPPING, THAT THEY WOULD LOOK AT IT. AFTER RECALL WAS CARED FOR AND TWO TEST DRIVES LATER, THEY FOUND NOTHING WRONG WITH THE VEHICLE. TOLD ME IF PROBLEM COMES BACK TO BRING IN IMMEDIATELY. ON 07/06/2016 ON MY DRIVE HOME AT NIGHT, I CAME TO A LIGHT AND YIELDED,UPON TRYING TO ACCELERATE TO TURN MY CAR FAILED TO ACCELERATE AND WAS HAVING ISSUES ONCE AGAIN REVVING UP! I DRIFTED IN TO A NEARBY PARKING LOT, PUT MY CAR IN PARK, TURNED IT OFF FOR A FEW MINUTES THEN TURNED IT BACK ON. IT ACTED FINE UNTIL I WAS FURTHER DOWN ON A STATE HIGHWAY AND IT WAS GIVING ISSUES ACCELERATING AGAIN. I CONTACTED THE DEALERSHIP THE NEXT DAY (07/07) AND WAS TOLD TO BRING IT IN. THEY CALLED ME AFTER SOMETIME, AND MADE ME AWARE OF WHAT WAS WRONG WITH MY VEHICLE(CONDENSATION IN THE TAIL LIGHTS!) AND HOW IT WAS AFFECTING MY VEHICLE. I WAS ALSO TOLD THAT IT WAS A MANUFACTURER ISSUE AND THAT THE MANUFACTURER AND NISSAN ARE AWARE OF THE ISSUE BUT HAVE YET TO ISSUE A RECALL!! THIS IS A SERIOUS ISSUE THAT CAN LEAD TO A FATAL ACCIDENT!!
Source: NHTSA WEB SITE -
2013 NISSAN SENTRA- WESTON, FL
WESTON NISSAN VOLVO / TO WHOM IT MAY CONCERN IN DECEMBER 2013, I BOUGHT A 2013 NISSAN SENTRA, FROM YOUR DEALER SERVICES WESTON NISSAN. SO FAR, I RECEIVED FOREVER THE SERVICES FROM YOUR SPECIALIZED DEPARTMENT, MAINTENANCE REQUIRED BY YOUR PEOPLE IN THE SAME PLACE WHERE IT WAS PURCHASED. A FEW DAYS AGO, THE VEHICLE PRESENTED A FAULT ACCORDING TO REPORTS BY THE MECHANIC OF WESTON NISSAN; CORRESPONDS TO A FAILURE OF TRANSMISSION. THAT PERSON NOTIFIED ME THAT THE TRANSMISSION (POWERTRAIN) IS DAMAGED AND HAVE TO BE REPLACED AT A COST OF $ 4000. THIS TRANSMISSION WAS DAMAGES BECAUSE PROPER MAINTENANCE WAS NOT PERFORMED, AS REPORTED BY THE MECHANIC. NOW, AS CAN THIS BE POSSIBLE? , IF THE CAR CONSTANTLY CARRY TO SERVICE ACCORDING TO THE WARRANTY AND MAINTENANCE REQUIREMENTS UPON MILES. AND IN THE SERVICE RECORD, YOU CAN SEE THAT THERE IS NO SERVICE FOR THIS PART. NISSAN SHOULD STAND BEHIND THEIR TRANSMISSION PRODUCT, REPUTATION AND DO WHAT IS RIGHT FOR ALL CONSUMERS WHO EXPERIENCE A TRAUMATIC AND COSTLY SITUATION DUE TO THE POOR QUALITY AND FAILED TRANSMISSION. NISSAN DECLINE TO TAKE ANY RESPONSIBILITY. ALSO, I'M VERY DISAPPOINTED BECAUSE IN THAT SHORT TIME THE CAR SUFFERED AIR CONDITIONING PROBLEMS, REPLACEMENT GAS PUMP, AIR BAG PROBLEMS (MANY TIMES) AND MORE RECENTLY SERIOUS TRANSMISSION PROBLEM. IN MY CAR'S SERVICE RECORD, THERE IS NO EVIDENCE OF CHANGING AIR FILTERS AND OTHER IMPORTANT CAR'S PARTS, WHICH GIVES SERIOUS DOUBTS ABOUT YOUR SERVICE'S QUALITY. PERSONALLY, REPLACE THE AIR FILTER WAS NEVER CHANGED. I THINK THERE IS NO REASON, IF THERE IS BEEN A PROPERLY SERVICE, TO HAVE ALL THIS ISSUES WITH MY CAR. BEST REGARDS, NHTSA RECALL 14V-138
Source: NHTSA WEB SITE -
2013 NISSAN SENTRA- SWEDESBORO, NJ
WHILE DRIVING MY 2013 SENTRA CAR STARTED TO REV AMD SPUTTER AND HESTITATING. STEPPED ON GAS NO POWER, NO CHECK ENGINE LIGHTS , RADIO WORKS BUT CAR WULDNT DRIVE DRIFTTED OUT OF TRAFFIC PUT CAR IN PARK. CAR THEN WOULD NOT REVERSE OR DRIVE I BELIEVE TRANSMISSION NEEDS WORK . CAR ONLY HAS 78K ON IT
Source: NHTSA WEB SITE -
2013 NISSAN SENTRA- GREENSBORO, NC
I RECEIVED A RECALL NOTIFICATION REGARDING THE FRONT PASSENGER SEAT OCCUPANT CLASSIFICATION SYSTEM(OCS) SOFTWARE DEFECT REQUIRING REPROGRAMMING TO DETECT A PASSENGER IN ORDER TO DEPLOY THE AIRBAG IN THE EVENT OF AN ACCIDENT, AND THE CHILD RESTRAINT SYSTEM(CRS), IN PARTICULAR THE SEAT BELT BRACKET DEFORMITY ALSO IN THE FRONT PASSENGER SEAT REQUIRING REINFORCEMENT. ON 6/24/16 I TOOK IT TO A LOCAL NISSAN DEALER WHICH INFORMED ME THAT THEY COULD NOT COMPLETE THE RECALL BECAUSE THEY DID NOT HAVE THE REQUIRED PART, THEREFORE IT WOULD HAVE TO BE ORDERED. AS A RESULT MY APPOINTMENT HAS BEEN SET FOR 1 MONTH LATER. I CHECKED WITH ANOTHER NISSAN DEALER CLOSER TO WHERE I WORK AND THEY ALSO CONFIRMED THAT THERE WAS NO ETA ON WHEN THE PART WOULD BE AVAILABLE BUT WOULD PLACE ME ON A WAITING LIST AND CONTACT ME WHEN IT BECAME AVAILABLE.
Source: NHTSA WEB SITE -
2013 NISSAN SENTRA- CLIFTON, NJ
TL* THE CONTACT OWNS A 2013 NISSAN SENTRA. WHILE DRIVING WITH AN OCCUPANT IN THE FRONT PASSENGER SEAT, THE SEAT BELT AND AIR BAG WARNING LIGHTS ILLUMINATED. ALSO, WHEN THE SEAT BELT WAS FASTENED, THE WARNING LIGHTS REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER SIX TIMES FOR THE FAILURE. THE MECHANIC STATED THAT THE SENSORS COULD NOT DETECT THAT THE CONTACT'S WIFE WAS IN THE VEHICLE BECAUSE SHE WEIGHED 110 LBS. THE CONTACT FELT THAT THE VEHICLE WAS UNSAFE TO DRIVE. THE FAILURE MILEAGE WAS 600.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2013 NISSAN SENTRA- SACHSE, TX
TL* THE CONTACT OWNS A 2013 NISSAN SENTRA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V242000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 56,776. PARTS DISTRIBUTION DISCONNECT.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2013 NISSAN SENTRA- BOGOTA, NJ
TL* THE CONTACT OWNS A 2013 NISSAN SENTRA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V242000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2013 NISSAN SENTRA- SNELLVILLE, GA
WHILE TRAVELING ON THE INTERSTATE DURING MORNING RUSH HOUR, MY 2013 NISSAN SENTRA STARTED SHAKING AND VIBRATING. THE ENGINE BEGAN MAKING SOUNDS, AND SINCE I WAS IN STOP-AND-GO TRAFFIC, I NOTICED THAT WHEN I STEPPED ON THE BRAKES OR TRIED TO ACCELERATE, THE VEHICLE WOULDN'T RESPOND. THE RPM METER WAS JUMPING ALL OVER THE PLACE. WHEN I TRIED TO ACCELERATE, MY CAR WOULDN'T MOVE, AND THEN WOULD JERK FORWARD SUDDENLY. THIS ALL MADE DRIVING ON THE HIGHWAY VERY SCARY, ESPECIALLY SINCE THE PROBLEMS CAME ABOUT SUDDENLY. I WOULD HAVE TO KEEP AN OVERCAUTIOUS DISTANCE FROM OTHER VEHICLES BECAUSE I WASN'T SURE WHEN MY CAR WOULD DECIDE TO STOP OR SPEED UP. ALL OF THIS WAS HAPPENING AND THE CHECK ENGINE LIGHT NEVER CAME ON. THE TRANSMISSION HAS HAD A RECALL BEFORE, AND I HAVE SEEN HUNDREDS OF CONSUMER REPORTS OF OTHERS WITH THE SAME COMPLAINT. MY VEHICLE IS ONLY 3 YEARS OLD, I AM THE FIRST OWNER, AND IT HAS LESS THAN 70,000 MILES ON IT. I HAVE KEPT UP WITH ALL SERVICE REQUIREMENTS. I THINK NISSAN NEEDS TO TAKE RESPONSIBILITY FOR PUTTING CARS WITH UNSAFE TRANSMISSIONS ON THE ROAD.
Source: NHTSA WEB SITE -
2013 NISSAN SENTRA- WATERTOWN, TN
I WAS DRIVING ON THE INTERSTATE ON MAY 6, 2016 AT THE SPEED LIMIT (70 MPH) WHEN I HEARD A LOUD EXPLOSION THAT WOULD COMPARE TO A SHOTGUN BLAST. THERE WERE NO OTHER VEHICLES ON THE ROAD AHEAD OF ME LESS THAN 1/8 MILE. I PULLED OVER TO THE SIDE OF THE EXPRESSWAY TO INSPECT MY CAR. THE GLASS IN THE SUNROOF APPEARED TO HAVE EXPLODED. THERE WAS NO OTHER APPARENT DAMAGE. I TOOK MY CAR TO THE DEALERSHIP AND AFTER INSPECTION, THEY SAID THEY COULD NOT DETERMINE WHAT CAUSED THE DAMAGE AND THAT MY WARRANTY HAD EXPIRED, THEREFORE, THERE WAS NOTHING THEY COULD DO. THIS CAUSED NO ACCIDENT OR INJURIES. MY INSIDE SUNROOF COVER WAS IN THE CLOSED POSITION.
Source: NHTSA WEB SITE -
2013 NISSAN SENTRA- OVERLAND PARK, KS
WHILE IN MOTION, AN ODD "CREAKING" NOISE WAS EMITTING FROM THE REAR PASSENGER WHEEL. THIS NOISE, WHILE SIMILAR, WAS NOT THE SAME AS NTB-13-031A, AS THE FIX FOR THAT TSB HAD BEEN DONE ALREADY. THE NOISE WAS REPORTED, AND THE TECHNICIAN FOUND THAT THE HARDWARE FOR THE REAR BRAKE HAD BEEN COMPLETELY DESTROYED. IT WAS STATED THAT THE PAD WAS NOT HOUSED AND WAS ESSENTIALLY SIDEWAYS. BECAUSE OF THIS, THERE WAS EFFECTIVELY 0% BRAKING OCCURRING ON THE REAR PASSENGER WHEEL. THE DEALER REPLACED THE THE ENTIRE REAR BRAKING MECHANISM ON THE PASSENGER SIDE. THIS ISSUE OCCURRED AT APPROXIMATELY 36,000 MILES.
Source: NHTSA WEB SITE