2013 NISSAN SENTRA Complaints

BRAKES STARTED MAKING A VERY LOUD NOISE.-DEALER CONTINUOUSLY DENIED HEARING ANYTHING WHEN THEY CLAIMED THEY TEST DROVE THE VEHICLE. *AFTER SEVERAL COMPLAINTS TO THE DEALER THEY RESURFACED THE ROTORS TO CORRECT THE ISSUE, BUT ISSUE PERSISTED *NOISE FROM BRAKES GOT LOUDER- THEY FINALLY AGREED TO GO IN THE CAR WITH ME AND CONCLUDED THEY DID HEAR THE NOISE-CLAIMED IT WAS THE REAR BRAKES WHICH THEY CLAIMED THEY REPLACED *NOISE PERSISTED,MORE RETURN VISITS- THEY WENT BACK TO STATING THEY DIDN'T HEAR THE SOUND WHEN THEY TEST DROVE IT. AT ONE POINT, THE SERVICE MANAGER ACTUALLY STATED I WAS CAUSING THE ISSUE. THAT I HAD TO TRY TO "BRAKE HARDER" AND "SLAM ON THE BRAKE" ONCE IN A WHILE TO "BREAK THE GLAZING" ON THE ROTORS? THEN HE SAID THEY WOULD NOT DO ANY MORE REPAIRS ON THE BRAKES, BECAUSE NOTHING IS WRONG WITH THEM AND SAID I SHOULD CONTACT NISSAN CONSUMER AFFAIRS. *THEY SET UP AN APPOINTMENT WITH A "DTS" , THEIR TECHNICAL EXPERT, TO MEET ME AT THE SAME DEALER. *THE SERVICE DEPARTMENT HAD ONE OF THEIR MECHANICS DRIVE WITH ME WHILE THEY WAITED FOR THE DTS GUY TO COME BACK TO THE DEALERSHIP. MECHANIC WAS IN THE CAR WITH ME FOR MAYBE A MINUTE OR SO AND HEARD THE SOUND AS SOON AS I PRESSED THE BRAKE AND HE DETERMINED ISSUE WAS THE FRONT BRAKES. *DEALER SAID THEY WOULD ONLY LUBE THE FRONT BRAKES TO MAKE THE SOUND STOP. I WAS NOT HAPPY WITH THIS AND NOW THEY SAY THEY ARE GOING TO NOW RESURFACE THE FRONT ROTORS AND CHANGE THE BRAKE PADS. I EXPLAINED TO THEM THAT I AM AFRAID THIS IS NOT GOING TO RESOLVE THE ISSUE AND WAS TOLD THAT'S ALL THEY ARE DOING ABOUT IT. SO AFTER MONTHS AND MONTHS OF BACK AND FORTH THEY DON'T EVEN SEEM TO BE CONCERNED ON COMPLETELY CORRECTING THE ISSUE. I AM BECOMING MORE AND MORE CONCERNED FOR MY SAFETY AND WANT TO MAKE SURE MY CAR IS NOT GOING TO PLACE ME AND MY CHILDREN IN DANGER.

TL* THE CONTACT OWNS A 2013 NISSAN SENTRA. THE CONTACT STATED THAT THE TPMS WARNING LIGHT KEPT ILLUMINATING INTERMITTENTLY. THE CONTACT CONSTANTLY HAD TO CHECK THE TIRE PRESSURE. ALTHOUGH THE DEALER RESET THE CODE, THE FAILURE RECURRED FOR LONGER THAN SIX WEEKS. THE CONTACT STATED THAT AT LEAST THREE OR MORE TIMES, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO COAST THE VEHICLE OVER TO THE SIDE OF THE ROAD THE SECOND TIME THE FAILURE RECURRED, BUT THERE WAS A STRONG HESITATION AS IF THE VEHICLE MAY STALL AGAIN. THE VEHICLE WAS TAKEN TO THE AUTHORIZED DEALER WHO DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED SEVERAL TIMES. THE DEALER REPLACED THE TRANSMISSION THREE TIMES AND INDICATED THAT IT NEEDED TO BE REPLACED A FOURTH TIME. THE CONTACT WAS CONCERNED THAT THE FAILURE MAY RECURR INTERMITTENTLY EVEN IF THE TRANSMISSION WAS REPLACED AGAIN. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 17,000.

ABOUT A FEW HOURS AFTER I SIGNED THE PAPERWORK AND DROVE OFF OF THE LOT WITH MY CERTIFIED PRE-OWNED VEHICLE, I HEARD A GRINDING SOUND (REAR BRAKES). I TOOK IT BACK TO THE DEALER THAT DAY AND THEY CLAIMED THAT THERE WAS PROBABLY DEBRI DUE TO THE SNOW AND SAND ON THE ROADS. I DIDN'T HEAR THE SOUND AGAIN UNTIL MARCH, WHEN I TOOK IT TO THE SERVICE CENTER AT THE DEALERSHIP FOR AN OIL CHANGE. I HAD THEM CHECK THE BRAKES AND THEY TOLD ME IT WAS SOMETHING BALL BEARINGS, OR SOMETHING LIKE THAT. BOTTOM LINE, IT DIDN'T SOLVE THE PROBLEM. I TOOK THE CAR BACK TO THE DEALERSHIP IN MAY, WITH THE SAME ISSUE AND THEY REPLACED THE BRAKE "KIT." THEY TOLD ME THAT I SHOULDN'T HAVE ANYMORE PROBLEMS. I, IN FACT, DID HAVE THE SAME PROBLEM AGAIN. JUNE 1ST I TOOK THE CAR TO THE DEALERSHIP AGAIN FOR A BRAKE ISSUE, THEY TOOK THE REAR SYSTEM APART INCLUDING THE WHEELS, ETC. THEY SAID THAT THEY COULD NOT FIND ANYTHING WRONG, AND TO BRING IT BACK IF I HEARD THE NOISE AGAIN. WELL, TODAY, I DROVE THE CAR AND THE GRINDING IN THE BRAKES IS WORSE THAN I'VE EVER HEARD IT BEFORE. I HAVE AN APPOINTMENT WITH DEALER TOMORROW, TO SEE IF THEY CAN GET IT RIGHT THIS TIME. MY FRUSTRATION LEVEL IS AT AN ALL TIME HIGH. I'M ANNOYED WITH THE SOUND AND I AM SURE EVERYONE AROUND ME WHO HAS TO HEAR IT, BUT I AM ALSO CONCERNED ABOUT THE SAFETY OF MY FAMILY WHEN WE ARE IN THE VEHICLE.

BRAKES BEGAN SQUEAKING UPON BACKING UP WITH AROUND 4000 MILES. MY PERSONAL MECHANIC PASSED INSPECTION. WITH 8800 MILES, I WAS DRIVING ABOUT 15 MPH ATTEMPTING TO MAKE A TURN WHEN I APPLIED BRAKES AND CAR STARTED TO SLOW DOWN, AND THEN JERKED FORWARD AS IF BRAKES FAILED. I HAD TO PUT THE BRAKES TO THE FLOOR TO SLOW DOWN AND WAS THEN ABLE TO MAKE MY TURN. I DROVE A BIT MORE WITH NO PROBLEMS, BUT THIS WAS VERY FRIGHTENING AND WILL BE CALLING DEALER IN THE MORNING FOR FURTHER INSPECTION.

I PURCHASED A 2013 CERTIFIED PRE-OWENED NISSAN SENTRA IN NOVEMBER OF 2014 WITH 29K MILES AND LOVED IT, BUT A COUPLE OF MONTHS AGO WE STARTED EXPERIENCING ISSUES WITH THE BRAKES. ANY TIME COMING TO A STOP, THE BRAKE PEDAL FEELS LIKE IT HAS VERY LITTLE BRAKE PRESSURE AND THE PEDAL DEPRESSES TOO FAR DOWN ALMOST AS IF IT HAD AIR IN THE BRAKE SYSTEM. AFTER COMING TO A COMPLETE STOP AND WHILE PRESSING ON THE BRAKE, SECONDS LATER THE CAR STARTS MOVING AND THE BRAKE PEDAL LOOSES PRESSURE AND I HAVE TO PUSH MY FOOT FURTHER THAN NORMAL, EVENTUALLY MY FOOT IS NEAR THE FLOOR BOARD AND HAVE TO PUMP THE BRAKE PEDAL TO REGAIN BRAKE PRESSURE. THIS PROVES TO BE VERY DANGEROUS IF YOU HAVE TO MAKE A SUDDEN STOP FOR AN EMERGENCY OR ARE GOING DOWNHILL AND COME TO A STOP BEHINDE ANOTHER VEHICLE. BEING THAT THE VEHICLE IS STILL UNDER WARRANTY, I TOOK IT TO THE NISSAN DEALERSHIP WHERE I PURCHASED IT AND THEY HAVE SAID NOTHING IS WRONG WITH THE CAR AND THAT I WAS WELCOMED TO DRIVE A NEW CAR TO SEE THAT THE ISSUE WAS CONSIDERED TO BE NORMAL OPERATION. THAT ONLY PROVES TO ME THAT THE BRAKE PROBLEM IS STILL AN ISSUE AND NISSAN HAS DONE NOTHING TO FIX THE PROBLEM. THEY STILL LOOKED AT MY BRAKES AND REPLACED FRONT AND REAR BRAKE PADS AS A PRECAUSIONARY MEASURE BUT THE ISSUE STILL PERSISTS. I HAVE NEVER OWNED A NISSAN AND HAVE ALWAY OWNED AMERICAN MAKES, I FEEL GREATLY DISAPOINTED IN A COMPANY THAT CLAIMS TO VALUE SAFETY AND YET ALLOW THEIR CLIENTS TO BE DRIVING VEHICLES WITH SUCH A SERIOUS SAFTEY CONCERN. HAVING WORKED SERVICE FOR A DEALERSHIP IN THE PAST FOR MANY YEARS I RECOGNIZE THAT TECHNITIANS CAN HAVE THEIR HANDS TIED IF THE MANUFACTURER THAT ENGENIEERED THE VEHICLE DOESN'T PROVIDE A SOLUTION FOR THEM TO REPAIR A PROBLEM. IF YOU CAN PLEASE OPEN AN INVESTIGATION REGARDING THIS MATTER AND HOPE THAT NISSAN COULD CONSIDER FINDING A SOLUTION FOR THIS PROBLEM SOON.

TRAVELING AT 50MPH ON A HIGHWAY, A REAR BRAKE ENGAGED. TIRE SMOKE WAS VISIBLE FROM REAR OF VEHICLE. BRAKES WERE APPLIED, AVOIDING ACCIDENT. REAR BRAKE ENGAGED FOR A SECOND TIME DURING SAME TRIP. VEHICLE WAS TAKEN IN FOR SERVICE. WHEEL CYLINDER REPLACED. VEHICLE CONTINUES WITH NOTICEABLE BRAKING PROBLEMS. --DEALERSHIPS/SERVICE PROVIDERS ARE NOT REQUIRED TO REPORT THESE EVENTS. CONSUMER NOT AWARE OF THIS, HENCE THE DELAY IN REPORTING.-- UPDATED 10/9/15 *LN

I WAS COMING UP TO A STOP SIGN WHEN I PRESSED MY BRAKES AND THEY DESCENDED ALL THE WAY TO THE FLOOR WITH VERY LITTLE RESISTANCE. I PUMPED THE BRAKES IN ORDER TO STOP THE VEHICLE. I CONTINUED TO DRIVE AND WAS MAKING A LEFT TURN AT ABOUT 5-10MPH WHEN I APPLIED THE BRAKES AGAIN TO SLOW THE VEHICLE WHEN THE BRAKES GAVE LITTLE RESISTANCE AND I HAD TO PUMP THE BRAKES AGAIN. AS I WAS PULLED UP TO MY PARKING SPOT THE ISSUE OCCURRED AGAIN. THIS WAS A SUDDEN CHANGE AS I WAS DRIVING THE VEHICLE ABOUT AN HOUR BEFOREHAND WITH NO ISSUES.

WHILE DRIVING THE VEHICLE, THE ACCELERATOR PEDAL CAN SUDDENLY BECOME UNRESPONSIVE, CAUSING THE VEHICLE TO LOSE SPEED AND THE ENGINE TO SLOW OR NEARLY STALL. THIS HAPPENS FREQUENTLY WHEN DRIVING, AT ALL SPEEDS FROM A STANDING STOP TO HIGHWAY SPEED. THIS ISSUE SOUNDS VERY SIMILAR TO THE RECALL FOR 908,000 NISSAN VEHICLES FOR ACCELERATOR PEDAL PROBLEMS IN EARLY 2013. I THINK THAT RECALL NEEDS TO BE EXPANDED TO NISSAN MODELS SOLD IN THE USA. I HAVE HAD THE CAR IN FOR SERVICE AT MY LOCAL NISSAN DEALERSHIP TWICE FOR THIS ISSUE SO FAR, AND THE PROBLEM HAS NOT BEEN CORRECTED.

TL* THE CONTACT OWNS A 2013 NISSAN SENTRA. WHILE DRIVING APPROXIMATELY 20 MPH, THE BRAKE PEDAL WAS DEPRESSED AND THERE WAS A LOUD GRINDING NOISE COMING FROM ALL OF THE WHEELS. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE DIAGNOSIS WAS UNKNOWN. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 126.

WHILE DRIVING HOME FROM WORK I EXPERIENCED PROBLEMS WITH MY BRAKES. I WOULD PRESS THE BRAKE PEDAL TO SLOW DOWN BUT THERE WOULD BE LITTLE PRESSURE AND BEFORE I KNOW IT I HAVE THE PEDAL TO THE FLOOR AND IT EVENTUALLY SLOWS DOWN AND STOPS. THIS HAS BECOME A CONSTANT PROBLEM AND VERY DANGEROUS BECAUSE I CAN'T GET THE CAR TO STOP RIGHT AWAY.I READ ONLINE THAT OTHER 2013 NISSAN SENTRA OWNERS ARE HAVING THE EXACT SAME PROBLEM. I WOULD ASK YOU TO PLEASE INVESTIGATE THIS AND PLEASE CONTACT ME WITH ANY QUESTIONS.