2013 NISSAN SENTRA Complaints
View complaints related to 2013 NISSAN SENTRA. The complaints found here are submitted by actual consumers with first hand experience. There are more than 610 complaints submitted for the 2013 NISSAN SENTRA. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2013 NISSAN SENTRA- BALTMORE, MD
BOUGHT CAR MAY 2013. IN JULY 2013 HEARD NOISE WHEN BRAKING. TOOK TO NISSAN DEALER SERVICE DEPT. TOLD IT WAS THE REAR WHEEL CYLINDER. SAID THEY NEEDED TO ORDER THE PARTS. AWAITING CALL.
Source: NHTSA WEB SITE -
2013 NISSAN SENTRA- RIDGEWOOD, NJ
I LEASED A 2013 NISSAN SENTRA FROM NISSAN 46, NJ IN MARCH, 2013 AND FROM JULY, I KEPT HEARING A LOUD GRINDING NOISE FROM REAR PART OF THE CAR EVERY TIME I PRESSED DOWN ON THE BRAKE PEDAL. *JB
Source: NHTSA WEB SITE -
2013 NISSAN SENTRA- ADAMSTOWN, PA
PURCHASED 2013 NISSAN SENTRA IN LATE FEB 2013. WITHIN A FEW WEEKS THE PASSENGER AIR BAG LIGHT CAME ON WHILE I HAD MY WIFE OR MY SON THE CAR. BOTH ARE AROUND 140 POUNDS. I HAVE EVERYTHING RESET/REPROGRAMMED AT THE DEALERSHIP. WORKED FINE FOR A FEW MORE WEEKS, THEN SAME PROBLEM. HAD THE RECALL WORK DONE. WORK FINE FOR ANOTHER FEW WEEKS, THEN SAME PROBLEM. I HAVE HAD THIS BRAND NEW CAR BACK 6 TIMES TO THE DEALERSHIP. THEY HAVE DONE EVERYHTING THEY KNOW TO DO. I HAVE PROVIDED VIDEOS TO THEM EACH TIME IT HAPPENS. MOST RECENT TIME (#7) HAPPENED A WEEK OR SO AGO (NO IN AUG 2013). WAS ON ABOUT A 15 MINUTE TRIP WITH MY SON IN THE CAR AND THE LIGHT WAS ON THE ENTIRE TIME. DEALERSHIP ASKED ME TO BRING THE CAR IN TO CHECK THE CODES. NOW, MIRACULOUSLY, THERE ARE NO CODES, SO NISSAN IS TELLING THEM THAT NOTHING IS WRONG WITH MY CAR. MEANWHILE, I CONTINUE TO TAKE VIDEOS OF THE INCIDENTS AS THEY HAPPEN. BUT, NO ONE CAN HELP. NOW IN THE PROCESS OF DEMANDING A NEW CAR FROM THE DEALERSHIP WITH NO MONEY OUT OF MY POCKET SINCE THIS HAPPENED VERY SOON AFTER BUYING. I DOUBT I'LL GET SATISFACTION. FIRST PEOPLE TO BE SUED IF I'M EVER IN AN ACCIDENT AND THAT AIR BAG DOESN'T OPEN WILL BE THE DEALERSHIP AND NISSAN. DO THE RIGHT THING AND STAND BEHIND YOUR PRODUCTS AND TRUST LOYAL CUSTOMERS WHO HAVE ALL THE PROOF NEEDED!
Source: NHTSA WEB SITE -
2013 NISSAN SENTRA- HOLLAND, MI
GRINDING NOISE FROM REAR BRAKES WHEN STOPPING FROM SLOW SPEEDS, I WAS TOLD IT WAS A PART THAT CAN RUST WHEN SITTING FOR A SHORT PERIOD OF TIME BUT WOULD STOP. PROBLEM STILL EXIST. GOING TO TAKE CAR IN FOR ANOTHER INSPECTION 8/20 HOPING FOR BETTER RESULTS. *TR
Source: NHTSA WEB SITE -
2013 NISSAN SENTRA- LA PUENTE, CA
TWO DAYS AFTER I BOUGHT THIS 2013 NISSAN SENTRA. WHEN SISTER (120 BL) SIT IN THE PASSENGER SEAT AND THE PASSENGER SIDE AIRBAG LIGHT WAS ON, AFTER COUPLE MINUTES THE LIGHT WENT OFF. LATER ON, THE LIGHT ON AGAIN. I CHECK THE USER'S MANU, IT SAID IF THE AIRBAG LIGHT ON WHICH MEANS THE AIRBAG IS NOT IN WORKING CONDITION, IF I HAVE A CRASH, THE PASSENGER WILL NOT GOT ANY AIRBAG PROTECTION. I WENT BACK TO THE DEALER'S SERVICE DEPARTMENT AND THE MECHANIC SAID IT WAS COMMON, JUST BECAUSE THE AIRBAG SENSOR UNDER THE "NEW DESIGNED" SEAT WAS NOT SO SENSITIVE,AND HE SAID MY SISTER IS NOT HEAVY ENOUGH(120 BL) TO MAKE THE AIRBAG WORK. THE REASON THAT THE AIRBAG LIGHT ON AND OFF WAS BECAUSE MY SISTER DID NOT SIT PROPERLY. BUT WHEN I ASK WHY THIS SITUATION NEVER HAPPEN IN MY OTHER CARS. HE COULD NOT SAY ANYTHING. HE TOLD ME THE CAR WAS DESIGNED LIKE THIS. HE DID NOT DO ANYTHING AND HE JUST SENT ME HOME THAT DAY. I GOT A CALL FROM THEIR CUSTOMER SERVICE TODAY. THEY SAID THEY KNEW THERE WAS A RECALL ABOUT THE PASSENGER AIRBAG ISSUE, BUT MY CAR WAS NOT IN THAT CATEGORY, EVEN MY CAR HAVE THE SAME PROBLEM AS THE RECALL ISSUED. WHAT A JOKE!!! IT SEEMS THEY WILL NOT DO NOTHING UNTIL SOMEONE GOT INJURED. IT IS A SAFETY ISSUE, IF I CAN NOT GET A GOOD SOLUTION, THIS CAR WILL BE MY FIRST AND LAST NISSAN EVER. I FEEL SO DISAPPOINT!!! I HOPE NISSAN WILL NOT BE A SECOND ''TOYOTA". *TR
Source: NHTSA WEB SITE -
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2013 NISSAN SENTRA- NORTH CHARLESTON, SC
SINCE 6/15/2013 REAR PASSENGER SIDE DRUM BRAKES MAKING ABNORMAL NOISE. FINALLY NISSAN(HUDSON NISSAN) REPLACED PART NO. 44100-3SG0A CYLINDER REAR ON 7/11/2013. ALMOST ONE MONTH NISSAN DID NOT REPAIR AND ASK ME TO DRIVE. ON 7/24/13 DURING THE DRIVING, BRAKE WAS EXTREMELY LOOSE AND PRESS PAD ALL THE WAY TO THE FLOWER TO STOP THE VEHICLE @ 4224(MIL). NISSAN CALLED AND NO ABNORMALITY FOUND. NO ROOT CAUSE FOUND, NO CORRECTIVE ACTION RESULTS RE-OCCURRENCE AND THIS IS NOT SAFE TO DRIVE. *TR
Source: NHTSA WEB SITE -
2013 NISSAN SENTRA- LA MIRADA, CA
I PURCHASED THE VEHICLE FROM BUENA PARK NISSAN AT THE END OF MAY AND IN MID-JUNE/ EARLY JULY I KEPT HEARING A LOUD GRINDING NOISE EVERY TIME I PRESSED DOWN ON THE BRAKE PEDAL. ON JULY 15TH I TOOK THE VEHICLE TO THE NISSAN DEALERSHIP FOR AN OIL CHANGE AND MENTIONED THE NOISE TO THE REPRESENTATIVE. I WAS TOLD THAT A PART HAD BEEN ORDERED AND I WOULD BE CONTACTED WHEN IT ARRIVED. I HAVE STILL NOT BEEN CONTACTED BY THE DEALERSHIP. RECENTLY I EXPERIENCE THE CAR MOVE EVEN THOUGH I HAVE THE BRAKE PETAL FIRMLY PRESSED DOWN. *TR
Source: NHTSA WEB SITE -
2013 NISSAN SENTRA- OCEANSIDE, CA
I WAS DRIVING BACK FROM EL CAJON, CA ON THE 52 WHEN I WAS GOING DOWN THE HILL I WAS HEARING THIS LOUD GRINDING CRACKLING NOISE FROM THE REAR BRAKES. THE NOISE STILL TO THIS DAY IS GETTING LOUDER AND LOUDER. I TOOK MY CAR TO THE NISSAN SERVICES TO CHECK IT OUT. THEY HAD A MECHANIC DRIVE WITH ME TO HERE THE NOISE. WHEN WE WERE DRIVING HE SAID THERE WAS NO NOISE. SO THE SERVICE ADVISER CAME TO ME TELL ME THERE'S NOTHING THEY CAN DO IF THE NOISE WAS NOT CONFIRMED BY THE MECHANIC. SO I CALL MY BOYFRIEND AND TELL HIM TO EXPLAIN THE NOISE WE'VE BEEN HEARING. THEY DO ANOTHER TEST DRIVE AND THE MECHANIC CONFIRMS THAT THERE'S NOISE IN THE REAR BRAKES. I ASKED FOR A RENTAL CAR. THE ADVISER JUST SAID THERE'S NO WAY NISSAN'S GONNA PAY FOR A RENTAL BECAUSE I FEEL UNSAFE. I MENTIONED TO HIM THAT I DON'T FEEL SAFE DRIVING THE CAR BECAUSE I BASICALLY GO EVERYWHERE WITH MY SON IN MY CAR. HE SAID HE WILL ORDER PARTS AND GET IN CONTACT WITH ME WHEN THEY COME IN. *TR
Source: NHTSA WEB SITE -
2013 NISSAN SENTRA- BALTIMORE, MD
UPDATE ON WHAT HERB GORDON NISSAN FOUND ON THE BRAKE ISSUE - THE FIRST TIME THEY WERE INSTRUCTED TO LUBE THE BRAKE CYLINDERS AS PER A SERVICE BULLETIN. THE NOISE WAS GONE FOR A FEW DAYS BUT STARTED TO OCCUR AGAIN. THE SECOND TIME THEY CHANGED THE BRAKE CYLINDERS ALL TOGETHER WHICH HAS SEEMED TO FIX THE GRINDING/CRACKLING NOISE. THE AC STOPPED WORKING AND WAS BLOWING HOT AIR - THEY HAD TO REPLACE THE ENTIRE AC COMPRESSOR. SO MANY ISSUES IN LESS THAN 5000 MILES OF DRIVING. *TR
Source: NHTSA WEB SITE -
2013 NISSAN SENTRA- TUCKAHOE, NY
DRIVING AS USUAL AND APPLIED THE BRAKES APPROACHING A RED LIGHT AND HEARD A LOUD GRINDING NOISE. IT'S A BRAND NEW CAR AND HAD APPROXIMATELY 1,000 MILES AT THAT POINT IN TIME. I HAD IT LOOKED AT BY THE DEALER AND HE HAS PARTS ON ORDER AND I WILL RETURN TO HAVE IT FIXED. I HOPE THIS IS THE END OF THIS ISSUE. HOWEVER, I AM GREATLY DISAPPOINTED AND STRESSED OUT BY THIS EVENT. I BOUGHT A NISSAN BASED UPON THEIR REPUTATION AND RECOMMENDATIONS FROM FRIENDS. I THINK THIS IS MY FIRST, LAST AND ONLY NISSAN EVER. I HAD A 12 YEAR OLD TOYOTA CAMRY THAT WAS MORE RELIABLE THAN THIS. I HOPE AN INVESTIGATION INTO THE BRAKE ISSUE IS UNDERTAKEN AND QUICKLY SINCE IT COULD TURN INTO A DANGEROUS AND UNFORTUNATE SITUATION FOR MANY. *TR
Source: NHTSA WEB SITE