2012 NISSAN VERSA Complaints
View complaints related to 2012 NISSAN VERSA. The complaints found here are submitted by actual consumers with first hand experience. There are more than 470 complaints submitted for the 2012 NISSAN VERSA. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2012 NISSAN VERSA- WASHIGNTON, NJ
I READ THAT NHTSA IS INVESTIGATING THE 2013 + 2014 NISSAN VERSA AND SENTRA. I HAVE A 2012 AND HAVE BEEN HAVING BRAKE ISSUES TOO. MY REAR BRAKE SHOES NEEDED REPLACEMENT DUE TO LOUD NOISES COMING FROM MY REAR BRAKES. SOMETIMES MY BRAKE PEDAL DOES NOT GO DOWN PROPERLY. IT IS SUPPOSE TO GO DOWN SMOOTHLY, BUT SOMETIMES IT DOESN'T NORMALLY GO DOWN LIKE IT IS SUPPOSE TO AND IT FEELS LIKE SOMETHING RUBBING THE BRAKES MAKING IT HARDER TO PRESS ON THE BRAKES. ALSO, THIS HAS HAPPENED TO ME ONCE WHICH HAS CONCERNED ME WHERE I AM STOPPED AT A STOPLIGHT AND MY CAR WILL STILL INCH FORWARD EVEN THOUGH MY FOOT IS PRESSING ON THE BRAKES. MY NISSAN DEALER COULD NOT FIND ANY ISSUES WITH ANYTHING, BUT DUE TO THE EXCESSIVE NOISE FROM MY REAR BRAKES, THEY REPLACED THE REAR BRAKE SHOES. *TR
Source: NHTSA WEB SITE -
2012 NISSAN VERSA- UNKNOWN, CA
NISSAN VERSA 2012. THIS IS MY SECOND CVT TRANSMISSION REPLACEMENT. I RECEIVED THE FIRST TRANSMISSION REPLACEMENT IN DECEMBER 2013 AND IT HAS BROKEN AGAIN IN MAY 2014. THE VEHICLE GOT STUCK IN GEAR AND WOULD NOT SHIFT. IT ACCELERATED AND DECELERATED WITHOUT MY FOOT ON THE GAS PEDAL. THE VEHICLE MADE FRONT END NOISES AND POPS LIKE IT WAS GOING TO FALL APART. IT'S VERY UNSAFE TO DRIVE. THE AIRBAG AND CHECK ENGINE LIGHTS CAME ON. I TOOK MY CAR TO THE DEALER AND GOT THE RUN AROUND. DON' T KNOW WHAT CAUSED THE PROBLEMS AND NEED MORE TIME TO RUN TEST. THE SECOND TRANSMISSION IS UNDER WARRANTY AND THE DEALER GAVE ME EVERY EXCUSE TO NOT FIX MY CAR. I WAS TOLD, BY THE DEALER, AFTER SEVEN DAYS OF WAITING ON REPAIRS, THAT THEY (DEALER) WERE WAITING FOR A RESPONSE FROM NISSAN HEADQUARTERS TO RUN TEST. FIX MY VEHICLE AND RUN ALL THE TEST YOU WANT BUT NOT AT MY SACRIFICE. THE DEALER SAID THAT THEY COULD NOT HELP ME WITH A RENTAL UNTIL NISSAN GAVE THE DEALER AN ANSWER AS FAR AS WHAT TEST TO RUN AND IF TO REPAIR THE VEHICLE, WHICH IS UNDER WARRANTY. THE DEALER JUST SAID, SORRY BUT WE CAN'T DO ANYTHING. IT WASN'T UNTIL NINE DAYS LATER THAT THE DEALER GAVE ME A RENTAL CAR, ONLY, AFTER MY DAD LIT THE FIRE. I WAS INCONVENIENCED GETTING OFF WORK, VERY LATE HOURS, WITH NO TRANSPORTATION. I INFORMED THE DEALER ABOUT MY LATE NIGHT DANGEROUS EXPERIENCES. IT SHOULD NOT TAKE, LET'S SEE, I'M ON DAY TWELVE AS OF THIS COMPLAINT TO FIX A WARRANTY PROBLEM. THESE CVT TRANSMISSIONS HAVE BEEN A LONG, ONGOING PROBLEM WITH NISSAN. THIS IS A NIGHTMARE FOR ALL NISSAN OWNERS AND NISSAN SHOULD BE HELD ACCOUNTABLE FOR KNOWING ABOUT THESE ISSUES AND IGNORING THEIR ISSUES. NISSAN PUTS THE BLAME ON THE CAR OWNERS SO THAT THEY CAN PAY. THIS IS WRONG. VERY DISAPPOINTED IN A REPUTABLE COMPANY. NO LONGER REPUTABLE FOR ME.
Source: PORTABLE SAFETY COMPLAINT FORM -
2012 NISSAN VERSA- HOUTZDALE, PA
TL* THE CONTACT OWNS A 2012 NISSAN VERSA. THE CONTACT STATED THAT WHILE AT A TRAFFIC LIGHT, THE VEHICLE LURCHED FORWARD WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS UNABLE TO BE DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 35,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2012 NISSAN VERSA- HARTFORD, CT
I AM WRITING WITH TO PROVIDE NOTIFICATION ABOUT A SERIOUS SAFETY ISSUE WITH MY VEHICLE, A 2012 NISSAN VERSA, PURCHASED ON OCTOBER 11, 2011 WITH APPROXIMATELY 42,000 MILES. MY CAR IS UNSAFE TO DRIVE, AND AFTER SEVERAL FAILED ATTEMPTS TO HAVE NISSAN ADDRESS THE ISSUE, I BELIEVE THAT IT IS MY DUTY TO REPORT THIS ISSUE. ON MARCH 10, 2014 I WAS DRIVING MY VEHICLE ON THE HIGHWAY AND NOTICED THAT THE TACHOMETER WAS OSCILLATING RAPIDLY, EVEN THOUGH I WAS DRIVING AT A CONSTANT SPEED VIA CRUISE CONTROL. OVER THE NEXT SEVERAL DAYS THIS ISSUE CONTINUED TO PERSIST BOTH UNDER LOCAL AND INTERSTATE DRIVING CONDITIONS. ON MARCH 15, 2014 I WAS DRIVING MY CAR WHEN IT SUDDENLY STOPPED RUNNING. TO FIX THE PROBLEM I HAD TO COME TO A STOP, PUT THE CAR IN PARK, TAKE MY KEY OUT OF THE IGNITION, AND COMPLETELY RESTART THE CAR. SHORTLY THEREAFTER THIS ISSUE OCCURRED WHILE I WAS DRIVING ON A HIGHWAY AT A HIGHWAY SPEEDS. ON MARCH 17, 2014 I BROUGHT MY VEHICLE TO NISSAN FOR CONSULTATION. IT TOOK THEM THREE WEEKS TO DIAGNOSE THE PROBLEM, AT WHICH TIME THEY SAID THAT CAR NEEDED A NEW WIRING HARNESS. WHILE THEY INITIALLY SAID THAT THE PROBLEM WOULD BE COVERED UNDER WARRANTY, THEY SUBSEQUENTLY RETRACTED THIS AND REFUSED TO COVER IT. I APPEALED TO CORPORATE NISSAN TWICE ADVISING THAT THIS IS NOT A NORMAL REPAIR BUT A SERIOUS, POTENTIAL LIFE THREATENING SAFETY ISSUE AND THEY REJECTED MY APPEALS. PLEASE NOTE THAT NISSAN CONFIRMED THAT MY VEHICLE IS NOT THE ONLY VERSA THAT HAS THIS PROBLEM, THUS OTHER NISSAN OWNERS MAY BE SUBJECT TO THE SAME UNSAFE WIRING HARNESSES. SINCE I AM UNABLE TO AFFORD THE $2000 REPAIR COST FOR A NEW HARNESS, I HAVE BEEN FORCED TO DRIVE MY VEHICLE AS-IS, WHICH IS A DANGER TO ME AND OTHER DRIVERS ON THE ROAD. IF MY VEHICLE STOPS RUNNING WHILE I'M ON THE HIGHWAY I COULD CAUSE A VERY SERIOUS ACCIDENT, AND NISSAN HAS SHOWN MINIMAL INTEREST IN ACKNOWLEDGING THIS PROBLEM. *TR
Source: NHTSA WEB SITE -
2012 NISSAN VERSA- EPSOM, NH
JANUARY 2ND I WAS ASKED TO JUMPSTART A VEHICLE IN MY DRIVEWAY. APPROXIMATELY 5 MINUTES LATER MY NISSAN VERSA, WITH LESS THAN 33000 MILES, CAUGHT ON FIRE. THE CABLES WERE HOOKED UP CORRECTLY. PRIOR TO THIS INCIDENT AND AT LEAST THREE TIMES, I HAD COMPLAINED OF A BURNING SMELL AFTER HIGHWAY DRIVING. I WAS TOLD BY MY INSURANCE COMPANY, I SHOULD BRING IT TO A NISSAN DEALER WHERE A LICENSED NISSAN MECHANIC COULD DETERMINE THE CAUSE OF THE FIRE. WHEN THE DEALER NEGLECTED TO DO SO, NISSAN NORTH AMERICA WAS CALLED IN TO DO AN INSPECTION. THEY COMPLETED THEIR INSPECTION AND WOULD NOT COVER THE EXPENSE OR RELEASE THE REPORT TO ME OR THE NISSAN DEALER. THEY OPTED TO KEEP THE INFORMATION UNDERCOVER. I BELIEVE IT IS RELATED TO THE RECALL ON THE SHIFTER RECALL. THIS MAY HAVE CAUSED THE TORQUE CONVERTER TO LEAK AND THE ENGINE TO CATCH ON FIRE. *TR
Source: NHTSA WEB SITE -
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2012 NISSAN VERSA- BURBANK, CA
REFERENCE: NHTSA CAMPAIGN NUMBER: 14V138000 MY VEHICLE HAS THE EXACT SAME PROBLEM AS NHTSA CAMPAIGN NUMBER: 14V138000, BUT IT IS NOT INCLUDED IN THE RECALL. IT DEACTIVATES THE PASSENGER AIRBAG WHEN THERE IS AN ADULT SITTING THERE. I TOOK THE CAR TO THE DEALER SEVERAL TIMES. THEY CALIBRATED THE SEAT AND THE PROBLEM REMAINED. THEY ASKED ME TO TAKE MY WIFE THERE, WHICH I DID. MY WIFE SAT IN THE FRONT PASSENGER SEAT AND THE AIRBAG WAS DEACTIVATED (FRONT PASSENGER AIRBAG OFF LIGHT CAME ON). THEN THEY ASKED HER TO SIT IN ANOTHER BRAND NEW NISSAN VERSA 2012 AND THE PASSENGER AIRBAG WAS DEACTIVATED TOO. THE DEALER SAID THE VEHICLE WAS WITHIN SPECIFICATION AND THERE WAS NOTHING THEY COULD DO AND SUGGESTED THAT I CALL NISSAN. I THEN CALLED THE NISSAN CONSUMER HOTLINE AND THEY SAID THE THRESHOLD FOR THE SYSTEM TO DEACTIVATE THE AIRBAG IS 90-100 POUNDS. THIS IS THE WRONG WEIGHT BECAUSE THERE ARE SMALL ADULTS, SUCH AS MY WIFE, WHO WEIGH LESS THAN THE THRESHOLD AND THAT CAUSES THE PASSENGER AIRBAG TO TURN OFF. THE NISSAN CONSUMER HOTLINE SAID THERE WAS NOTHING THEY COULD DO EITHER. THIS WAS ABOUT TWO YEARS AGO. FOR REFERENCE, HONDA CIVIC HAS A THRESHOLD OF 65 POUNDS WHICH IS MORE REASONABLE AND WOULD CORRECTLY CLASSIFY AN OCCUPANT AS A CHILD OR AN ADULT. WHEN I SAW THE NEWS IN MARCH 2014 THAT NISSAN IS RECALLING ABOUT ONE MILLION VEHICLES FOR THIS SAME PROBLEM I CALLED NISSAN AND THEY TOLD ME MY VEHICLE IS NOT INCLUDED IN THE RECALL CAMPAIGN. I NEED YOUR HELP TO GET NISSAN TO LIVE UP TO THEIR RESPONSIBILITY AND CORRECT THIS DESIGN FLAW WHICH IS A VERY SERIOUS SAFETY ISSUE WITH THE 2012 NISSAN VERSA. NISSAN IS AWARE OF THIS AND REFUSES TO DO ANYTHING ABOUT IT. I DO NOT WANT TO WAIT UNTIL THERE IS AN ACCIDENT AND MY WIFE GETS HURT OR WORSE BECAUSE THE AIRBAG WAS DISABLED. PLEASE HELP ME. *TT
Source: NHTSA WEB SITE -
2012 NISSAN VERSA- EPSOM, NH
JANUARY 2ND I WAS ASKED TO JUMPSTART A VEHICLE IN MY DRIVEWAY. APPROXIMATELY 5 MINUTES LATER MY NISSAN VERSA, WITH LESS THAN 32000 MILES, CAUGHT ON FIRE. THE CABLES WERE HOOKED UP CORRECTLY. PRIOR TO THIS INCIDENT AND AT LEAST THREE TIMES, I HAD COMPLAINED OF A BURNING SMELL AFTER HIGHWAY DRIVING. I WAS TOLD BY MY INSURANCE COMPANY, I SHOULD BRING IT TO A NISSAN DEALER WHERE A LICENSED NISSAN MECHANIC COULD DETERMINE THE CAUSE OF THE FIRE. WHEN THE DEALER NEGLECTED TO DO SO, NISSAN NORTH AMERICA WAS CALLED IN TO DO AN INSPECTION. THEY COMPLETED THEIR INSPECTION AND WOULD NOT COVER THE EXPENSE OR RELEASE THE REPORT TO ME OR THE NISSAN DEALER. THEY OPTED TO KEEP THE INFORMATION UNDERCOVER. I AM ASSUMING IT IS WAS AN ELECTRICAL ISSUE OR SOME TYPE OF LEAK JUDGING BY THE 250,000 NISSAN VEHICLES RECALLED IN 2012. *TR
Source: NHTSA WEB SITE -
2012 NISSAN VERSA- MONCTON NB CANADA, ME
IF YOU ARE TRAVELING ON THE HIGHWAY AT 60-70 MPR AND THE PEDAL HALF WAY DOWN AND YOU WANT TO REMOVE YOUR FOOT TO SLOW DOWN THE SOLE OF YOUR SHOE WILL GET CAUGHT ON A SHARP PANEL HIDDEN BEHIND THE UPHOLSTERY . THIS CAN HAPPEN DEPENDING ON YOUR FOOTWEAR. I HAVE DRIVEN MANY OF THESE FOR ARENTAL COMPANY AND THEY ARE ALL THE SAME.I HAVEN'T HAD ANY ACCIDENTS AS I KNOW WHAT IS HAPPENING. IUSED MAINE AS YOU DON'T HAVE CANADA LISTED FOR AN ENTRY. *TR
Source: NHTSA WEB SITE -
2012 NISSAN VERSA- AMERICUS, GA
TL* THE CONTACT OWNS A 2012 NISSAN VERSA. THE CONTACT STATED THAT THE VEHICLE WOULD HESITATE WHEN SHIFTING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS ADVISED THAT THE ACCELERATOR PEDAL WAS THE CAUSE OF FAILURE. THERE WERE UNKNOWN REPAIRS MADE TO THE VEHICLE HOWEVER, THE FAILURE PERSISTED. THE DEALER THEN REPLACED THE TRANSMISSION BUT ALSO TO NO AVAIL. THE VEHICLE WAS THEN TAKEN TO AN INDEPENDENT MECHANIC, WHO REFERRED THE CONTACT TO THE MANUFACTURER TO INQUIRE OF NHTSA CAMPAIGN ID NUMBER: 12V032000 (POWER TRAIN) HOWEVER, THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER DECLINED TO PROVIDE ANY FURTHER ASSISTANCE TO THE CONTACT. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 55,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2012 NISSAN VERSA- MIAMI, FL
WHENEVER I'M DRIVING ALONE, THE LIGHT THAT TELL ME THE PASSENGER AIR BAG IS ON OR OFF, GOES ON AND OFF BY ITSELF. YESTERDAY I SAW AN ARTICLE ON CNN, THAT NISSAN IS RECALLING SOME VEHICLES BECAUSE THE AIR BAG SENSOR IN THE PASSENGER SIDE IS MALFUNCTIONING, AND MAY PREVENT THE AIR BAG TO NOT GO OFF EVEN IF THERE IS A PASSENGER SITTING THERE. THE LIGHT DOES THIS ONLY WHEN THE PASSENGER SEAT IS EMPTY. IF THERE IS A PASSENGER THE LIGHT GOES OFF AND STAYS OFF. I DID NOT SEE MY 2012 VERSA INCLUDED IN THE ARTICLE. ANY HELP IN THIS MATTER IS GREATLY APPRECIATED. THANK YOU. *TR
Source: NHTSA WEB SITE