PLYMOUTH Complaints

TL*THE CONTACT OWNS A 1999 PLYMOUTH GRAND VOYAGER. WHILE DRIVING APPROXIMATELY 35 MPH IN RAINY WEATHER CONDITIONS, THE POWER STEERING FAILED. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD AND ROADSIDE ASSISTANCE WAS CALLED TO THE SCENE. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER AND THE SERPENTINE BELT WAS REPLACED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AGAIN FOR THE SAME FAILURE. CURRENTLY, THE VEHICLE IS IN THE PROCESS OF BEING REPAIRED. THE FAILURE MILEAGE WAS 152,000 AND CURRENT MILEAGE WAS 155,000.

I HAVE A 2000 CHRYSLER MINI VAN AND MY SERPENTINE BELT KEEPS COMING OFF WHEN IT RAINS. THIS HAS HAPPENED 4 TIMES IN ONE YEAR. THEY HAVE REPLACED THE BELT AND FIXED THE TENSIONER ITS IN THE SHOP RIGHT NOW AND WAITING FOR A BELT KIT TO FIX THE PROBLEM (GATES SYSTEM KIT). WHY ISN'T THERE A RECALL ON THIS PROBLEM? *TR

TL*THE CONTACT OWNS A 1998 PLYMOUTH BREEZE. WHILE DRIVING APPROXIMATELY 35 MPH ON NORMAL ROAD CONDITIONS, THE CONTACT HEARD A LOUD NOISE COMING FROM THE OUTSIDE OF THE VEHICLE. THE CONTACT PULLED OVER TO INSPECT THE VEHICLE AND NOTICED SMOKE COMING FROM THE FRONT END, FOLLOWED BY FLAMES UNDERNEATH THE HOOD. HE EXTINGUISHED THE FIRE AND THE FIRE DEPARTMENT ARRIVED AFTERWARDS. PRIOR TO THE FAILURE, THE CONTACT HEARD A CLICKING NOISE COMING FROM THE ENGINE. HE SUSTAINED MINOR HAND INJURIES. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC AND THEY STATED THAT THE ENGINE WAS THE CAUSE OF THE FAILURE. THE VEHICLE HAS NOT BEEN REPAIRED. THE VIN WAS UNKNOWN. THE FAILURE AND CURRENT MILEAGES WERE 116,000.

I HAVE A 1992 PLY VOYAGER. IN 2004 I HAD TO HAVE THE ENGINE AND TRANSMISSION CHANGED SINCE BOTH WERE DEFECTIVE. THE ENGINE WAS $4,251.25 AND THE TRANSMISSION WAS $2501. I HAVE THE RECEIPTS. *TR

TL*THE CONTACT OWNS A 1993 PLYMOUTH VOYAGER. WHILE DRIVING 55 MPH IN THE SNOW, THE BRAKES FAILED. THE VEHICLE WAS TAKEN TO A MECHANIC AND THEY DISCOVERED NHTSA CAMPAIGN ID NUMBER 96V099000 (SERVICE BRAKES, HYDRAULIC:ANTILOCK). CHRYSLER REFUSED TO ACKNOWLEDGE THE RECALL AND REPAIR THE VEHICLE. THE VEHICLE HAS NOT BEEN REPAIRED. THE CONTACT FELT THAT THE VEHICLE WAS VERY UNSAFE BECAUSE THE BRAKES COULD FAIL WHILE DRIVING. THE CURRENT AND FAILURE MILEAGES WERE 140,000.

MY HUSBAND WAS DRIVING HIS 1996 PLYMOUTH VOYAGER VAN WHEN THE ENGINE STARTED RACING. HE WAS PULLING INTO A PARKING SPOT, AND WHEN HE TRIED TO STOP THE VAN, THE BRAKES COULD NOT STOP IT, AND IT HIT A CAR IN FRONT OF IT. HE PUT IT INTO REVERSE, AND IT KEPT GOING FORWARD AND HIT THE CAR HARDER. HE TOOK THE VAN TO A MECHANIC WHO RAN A DIAGNOSTIC TEST ON IT, AND THEY COULD NOT FIND THE CAUSE OF THE PROBLEM. *TR

WE HAD A 1996 PLYMOUTH MINIVAN THAT HAS BEEN GIVING US PROBLEMS WITH ELECTRICAL AND ENGINE. IT WOULDN'T SHIFT, THE CRUISE CONTROL WOULD STICK, THE BATTERY WOULD BE DRAINED EVEN THOUGH NOTHING WAS LEFT ON. ON TUESDAY, DEC. 9TH 2008 WE MOVED OUR VAN TO CLEAR OUR DRIVEWAY OF SNOW. WITHIN 10 MINUTES IT STARTED ON FIRE IN THE DASH. SOMEWHERE NEAR OR IN THE GLOVE BOX. THE VAN IS A TOTAL LOSS DUE TO THE FIRE DEPARTMENT HAVING TO USE HIGH PRESSURE WATER,FIRE EXTINGUISHER, CUTTING WIRES AND FIRE/SMOKE DAMAGE. *TR

I HAVE A 2000 PLYMOUTH GRAND VOYAGER...IT WAS RAINING AND ALL OF A SUDDEN WHILE MAKING A TURN, THE STEERING WHEEL LOCKED UP...I HAD MY CHILDREN IN THAT CAR AND IT WAS VERY SCARY. THANK GOODNESS I WAS ABLE TO TURN IT ENOUGH TO PULL INTO A WALGREENS, BUT I HAD TO HAVE IT TOWED AND GET THE SERPENTINE BELT REPLACED. THIS WAS AWFUL! *TR

STEEL HYDRAULIC BRAKE LINE TO REAR BRAKES RUPTURED WHILE DRIVING (BRAKING), RESULTING IN COMPLETE LOSS OF BRAKE FLUID AND BRAKING ABILITY. INSPECTION SHOWED BRAKE LINE WAS CORRODED THROUGH. RUPTURE WAS LOCATED IN SOLID TUBING UNDER VEHICLE, BELOW DRIVER'S SEAT, WHERE THE BRAKE LINE TURNED AND HEADED TOWARDS REAR OF VEHICLE. VEHICLE WAS SAFELY BROUGHT TO A STOP USING PARKING BRAKE. CHRYSLER DEALER SERVICE DEPARTMENT REPLACED 4 REAR BRAKE LINES, 2 FLEX LINES, BOOSTER AND MASTER CYLINDER. THE CORRODED TUBING WAS REPLACED WITH FLEXIBLE STEEL WRAPPED LINES. FROM THE INVOICE THE PARTS REPLACED WERE: ITEM DESCRIPTION (FOLLOWED BY FP NUMBER) MASTER CYL 5039003 (4683264); BOOSTER 5100002 (4797614); LINE TAND 5062001 (4683291); TUBE JUNC 5062001 (4683696); TUBE JUNC 5062001 (4683697); BRACKET B 5057002 (4683441); FLUID BRA 1081006 (4318080-AB); LINE VALV 5062001 (4683320); LINE VALV 5062001 (4683321); LOCK BRAK 5057002 (2208893, QUANTITY 2). TOTAL CHARGE FOR PARTS, LABOR, TAX = $1,547.31. *TR

DISCOVERED SEVERE RUST-THROUGH OF THE FRONT LEFT-SIDE STRUT TOWER WHILE DOING ROUTINE FLUID LEVEL CHECKING. THE DAMAGE IS UNDER THE HOOD OF THE VEHICLE, AND INITIALLY APPEARED AS DIMPLED METAL WITHOUT ANY HOLES OR GAPS. THE METAL CRUMBLED IN MY HAND, AND REVEALED THE RUST THROUGH AS I PICKED AWAY THE PIECES. I RESEARCHED THE PROBLEM ON THE INTERNET, AND FOUND MANY IDENTICAL PROBLEMS, AS WELL AS THE TSB FROM CHRYSLER: 2304402 (NHTSA 10000317). SEVERAL OF THE REFERENCES HAD PICTURES THAT LOOKED JUST LIKE OUR VEHICLE. AS THE TSB NOTES, THERE IS A SPECIAL REPAIR KIT CREATED AND SUPPLIED BY THE MANUFACTURER JUST TO CORRECT THIS SPECIFIC ISSUE. ALTHOUGH OUT VEHICLE HAS NOT HAD ANY COLLAPSE OR OTHER CATASTROPHIC FAILURE, SEVERAL OF THE OWNERS HAD EXPERIENCED SEVERE PROBLEMS AS A A RESULT OF THIS STRUCTURAL FLAW. THE DEFECT WAS DESCRIBED MANY TIMES AS A RESULT OF A MANUFACTURING DETAIL, WHERE TWO SINGLE PIECES OF METAL WERE LAYERED TO BUILD THE STRUT TOWER. THE SEAM BETWEEN THESE TWO LAYERS OF METAL WAS NOT PROPERLY SEALED, AND AS A RESULT, MOISTURE WAS ALLOWED TO ENTER THE SEAM AND CORROSION INSIDE THE PLATE SANDWICH BEGAN. WITH THE PROBLEM INSIDE THE METAL STRUCTURE ESSENTIALLY HIDDEN FROM VIEW, THE METAL DECAY COULD CONTINUE TO ADVANCE WITHOUT EASY DISCOVERY. THE TSB IS DATED NEARLY 2 YEARS AFTER THE LAST VEHICLE DATE, WITH WARRANTY COVERAGE ALREADY EXPIRED. THIS IS A SERIOUS STRUCTURAL AND SAFETY PROBLEM, AND CHRYSLER IS NOT OFFERING TO RECOGNIZE THE DEFECT AND FIX THIS EXCEPT AT OUR COST. THIS MANUFACTURING DEFECT, AS DEMONSTRATED BY THE UNUSUAL DAMAGE PATTERN AS WELL AS THE SPECIAL REPAIR KIT NEEDS A SAFETY RECALL TO SUPPORT OWNERS AND CORRECTLY ASSIGN FAULT. *TR