PLYMOUTH Complaints

TL* THE CONTACT OWNS A 2000 PLYMOUTH NEON. WHILE DRIVING 50 MPH, THE CONTACT HEARD A POPPING NOISE AND THE VEHICLE FAILED TO ACCELERATE. THE CONTACT STATED THAT THE ACCELERATOR PEDAL SHIFTED TO THE LEFT AND BECAME DETACHED. THE DEALER (AUTONATION CHRYSLER DODGE JEEP RAM MOBILE, 3118 GOVERNMENT BLVD, MOBILE, AL 36606, (251)-202-2253) WAS CONTACTED TO CONFIRM RECALL INFORMATION AND TO SCHEDULE A DIAGNOSTIC APPOINTMENT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND CONFIRMED THAT THERE WERE NO RECALLS. THE CONTACT WAS ADVISED TO CALL NHTSA TO FILE A COMPLAINT. THE FAILURE MILEAGE WAS 160,000.

THIS LETTER IS REGARDING A MANUFACTURER DEFECT IN THE 2000 PLYMOUTH GRAND VOYAGER AND 2000 CHRYSLER TOWN AND COUNTRY VANS. *BF THERE IS AN ISSUE WITH THE VEHICLES IN WET WEATHER. WHEN IT RAINS AND THE DRIVER GOES THROUGH WATER, THE VEHICLES SHUT THEMSELVES DOWN COMPLETELY. LIGHTS TURN OFF, POWER STEERING IS ARRESTED, AND THE DRIVER HAS TO COAST TO A STOP. THIS HAS HAPPENED SEVERAL TIMES TO MY PARENTS, AND MORE THAN ONCE, THEY HAVE HAD TO SECURE THE SERVICES OF A TOWING COMPANY TO GET THE VEHICLE(S) HOME OR TO A REPAIR SHOP. THIS HAS HAPPENED AT NIGHT ON TWO-LANE HIGHWAYS, LEAVING THEM STRANDED IN PITCH-BLACK DARKNESS. THESE ARE THE ONLY VEHICLES THAT MY PARENTS HAVE TO DRIVE TO AND FROM WORK, WHICH IS AN HOUR AND A HALF AWAY FROM HOME. MY FATHER HAS VISITED THE CHRYSLER-DODGE DEALERSHIP SEVERAL TIMES, AND THEY TOLD HIM THAT THIS IS A LARGE-SCALE PROBLEM WITH THESE PARTICULAR MODELS OF VANS. THEY ARE WELL AWARE OF THE ISSUE, BUT THERE HAS NOT BEEN A FULL-SCALE RECALL ON THE VEHICLES. THERE IS A KIT TO FIX THE PROBLEM. THE KIT IS OVER $300, AND THE ONUS IS ON THE CONSUMER TO PURCHASE THE KIT AND HAVE IT INSTALLED. MY DAD SPENT OVER $700 TO HAVE THE KIT INSTALLED ON BOTH VANS. THIS MANUFACTURER DEFECT IS DANGEROUS NOT ONLY TO THE DRIVERS OF THE VEHICLES, BUT TO OTHER MOTORISTS. PLEASE CONSIDER DOING A NATIONAL RECALL FOR THIS FACTORY DEFECT.

TL* THE CONTACT OWNS A 1992 PLYMOUTH GRAND VOYAGER. WHILE DRIVING VARIOUS SPEEDS, EXCESSIVE FORCE HAD TO BE APPLIED TO THE BRAKE PEDAL TO STOP THE VEHICLE. THE FAILURE OCCURRED WITHOUT WARNING. LODI CHRYSLER JEEP DODGE RAM (1255 BECKMAN RD, LODI, CA) DIAGNOSED THAT THE ABS PUMP MODULE ASSEMBLY AND BRAKE ACTUATOR ASSEMBLY FAILED. THE PARTS WERE INCLUDED IN A LIFETIME CHRYSLER CUSTOMER SATISFACTION CAMPAIGN NUMBER: 682; HOWEVER, THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFUSED TO HONOR THE CAMPAIGN BECAUSE THEY NO LONGER MANUFACTURED THE PARTS FOR THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 189,000.

THIS CAR IS LIKE NEW WITH ONLY 5000 MI ON IT BUT FOR SOME REASON THE ELECTRIC WINDOW ON THE PASSENGER SIDE IS OUT AND DOES NOT WORK--CAR HAS BEEN GARAGED ITS WHOLE LIFE SO IT IS A DEFINITE DEFECT FROM CHRYSLER CORP--- I HAVE HEARD SOME ELECTRIC WINDOW REGULATORS MADE BY CHRYSLER CAUSE FIRES

IN 2005 WHILE ENTERING ONTO THE HIGHWAY GOING HOME FROM SOME PERSONAL APPOINTMENTS A SMALL CAR HIT OUR FULL SIZE VAN FROM BEHIND AND CAUSED US TO FLIP OVER AND ROLL OVER 8 TIMES AND SLIDE AT LEAST 2 CITY BLOCKS BEFORE IT STOPPED. WE WERE NOT EVEN DOING THE SPEED LIMIT WHEN WE WERE HIT. THE FRONT WINDOW SHATTERED AND GLASS WAS IN OUR EYES BUT OUR AIRBAGS DID NOT DEPLOY. WE WERE STUCK UPSIDE DOWN MY SEAT BELT WAS STUCK AND MY HUSBAND HAD TO PULL ME OUT OF THE DRIVER SIDE WINDOW. I HAD TO TREAT FOR TMJ PROBLEMS, STRESS AND TRAUMA IN MY NECK AND BACK FOR A FEW YEARS AND I STILL HAVE SOME ISSUES. DO WE HAVE A CLAIM AGAINST THE MANUFACTURER?

TL* THE CONTACT OWNS A 2002 PLYMOUTH PROWLER. WHILE THE VEHICLE WAS BEING PULLED OUT OF THE GARAGE, THE BALL JOINT DETACHED FROM THE LOWER PASSENGER SIDE CONTROL ARM. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TOWED TO FIRST CHRYSLER DODGE JEEP RAM (280 EAST WASHINGTON ST ROUTE ONE, NORTH ATTLEBOROUGH, MA) WHERE IT WAS CONFIRMED THAT THE BALL JOINT DETACHED AND THE BALL JOINT ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFUSED TO COVER THE VEHICLE PER NHTSA CAMPAIGN NUMBER: 03V034000 (SUSPENSION) BECAUSE THE VEHICLE WAS PREVIOUSLY SERVICED PER THE RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 65,080. THE VIN WAS NOT AVAILABLE.

1997 PLYMOUTH BREEZE. CONSUMER WRITES IN REGARDS TO IGNITION RECALL AND OTHER RECALL NOTICE ISSUES. *SMD

TL* THE CONTACT OWNS A 1991 PLYMOUTH GRAND VOYAGER. THE CONTACT STATED THAT THE BRAKE SYSTEM FAILED. THE CONTACT HAD TO ENGAGE THE BRAKE PEDAL WITH FORCE TO BRING THE VEHICLE TO A COMPLETE STOP. THE CONTACT SPOKE WITH BAXTER CHRYSLER, DODGE, JEEP, RAM, LINCOLN DEALER (6601 TELLURIDE DRIVE A LINCOLN, NEBRASKA 68521 402-477-3777) WHERE THE CONTACT WAS ADVISED THAT NHTSA CAMPAIGN NUMBER: 96V099000 (SERVICE BRAKES, HYDRAULIC) WAS PERFORMED. HOWEVER, THE REPAIR DID NOT CORRECT THE FAILURE. THE MANUFACTURER DENIED ASSISTANCE WITH THE BRAKE LIFETIME WARRANTY REPAIR. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 287,351.

ON 11/22/2017 A FIRE ORIGINATED IN THE DRIVERS SIDE DASHBOARD RESULTING IN THE VEHICLE BURNING TO A TOTAL LOSS OF THE VEHICLE. WAS TOWED AND KEPT BY THE TOW TRUCK OPERATOR AFTER WE RELINQUISHED THE TITLE.

I STARTED MY CAR GETTING READY TO LEAVE MY HOUSE AT NIGHT, TURNED ON THE HEADLIGHTS AFTER STARTING. THEN I SMELLED A PLASTIC BURNING SMELL AND SHORTLY SMOKE BEGAN TO COME OUT OF THE AREA AROUND THE INSTRUMENT CLUSTER AND STEERING WHEEL. I TURNED OFF THE LIGHTS AND THE CAR BUT SMOKE STILL CAME OUT. I POPPED THE HOOD AND DISCONNECTED THE BATTERY, THEN THE SMOKE EVENTUALLY STOPPED. LATER I FOUND THE MULTIFUNCTION SWITCH CONNECTOR MELTED AND BURNED UP, THIS COULD HAVE CAUSED A SERIOUS FIRE IF I HAD NOT CAUGHT IT IN TIME.