PLYMOUTH Complaints

DT*: THE CONTACT STATED THE MIDDLE SEAT BELT BECAME UNLATCHED. THE DEALERSHIP WAS NOTIFIED.

DT*: THE CONTACT STATED AT VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE RESTARTED AND THE DEALERSHIP WAS UNABLE TO DETERMINE A PROBLEM.

I WAS COMING HOME ONE EVENING FROM TOWN, AND MY BRAKES FAILED TO STOP. THE BRAKE PEDAL WENT ALL THE WAY TO THE FLOORBOARD AND NEVER ONCE SLOWED ME DOWN AND I CRASHED INTO ANOTHER VEHICLE. IT WAS A PRETTY BAD WRECK AND LUCKILY NO ONE WAS SERIOUSLY INJURED. *JB

DT*: THE CONTACT STATED AFTER THE VEHICLE WAS PARKED, AN ODOR OF GASOLINE WAS NOTICED AND A PUDDLE WAS SEEN UNDER THE FUEL TANK. AN INDEPENDENT MECHANIC INSPECTED THE FUEL TANK, CONFIRMED THE LEAK AND INFORMED THE CONTACT OF RECALL# 69V002000. THE VEHICLE WAS TAKEN TO A SERVICE DEALER WHERE THE GAS TANK WAS REPLACED. THE CONTACT NOTICED ANOTHER LEAK FROM THE FUEL TANK AND RETURNED THE VEHICLE TO THE SERVICE DEALER, WHO REFUSED TO FIX OR REPLACE THE TANK AS THE WARRANTY HAD EXPIRED. THE MANUFACTURER WAS NOTIFIED.

DRIVING HOME FROM FLORIDA IN A 1998 PLYMOUTH CARAVAN PULLING A HOBIE CAT SAILBOAT ON A TRAILER THE LEFT REAR TIRE SEPARATED. I HAVE PICTURES OF THE TIRE AND STILL HAVE THE ORIGINAL TIRE. HAD TO BUY A NEW TIRE. *JB

1993 PLYMOUTH VOYAGER BRAKES ENGAGED WHILE ACCELERATING CAUSING BRAKES TO BURN AND GET REALLY HOT. UPON INSPECTION MECHANIC DETERMINED THE MASTER BRAKE CYLINDER NEEDED TO BE REPLACED. *KB THE CONSUMER INDEPENDENT MECHANIC COULD NOT GET A REPLACEMENT MASTER CYLINDER BECAUSE THE PART HAD BEEN RECALLED. THE CONSUMER COULD ONLY HAVE THE REPLACEMENT MADE AT THE DEALER. THE VEHICLE WAS TAKEN TO THE DEALER AND THE TECHNICIAN THERE SAID THE RECALL WAS ON THE PRESSURE PISTON NOT THE MASTER CYLINDER. ANY PART DAMAGED BY THE RECALLED PART WAS THE RESPONSIBILITY OF THE CONSUMER. THE DEALER REPLACED THE BOOST PRESSURE TRANSDUCER AND ACTUATOR. THEY ALSO REPLACED SOME RECALLED PARTS. WHEN THE VEHICLE WAS RETURNED TO THE CONSUMER SHE NOTICED THAT THE VEHICLE MPG WAS REDUCED AND THAT THE BRAKES FELT DIFFERENT. THE VEHICLE WAS RETURNED TO THE DEALER SEVERAL TIMES FOR BRAKE PROBLEMS. EVENTUALLY THE DEALER REPLACED THE MASTER CYLINDER AND EVERYTHING WAS FINE FOR A WHILE. THE BRAKES LIGHT ILLUMINATED AN THE CONSUMER HAD TO APPLY EXCESSIVE FOR TO TTHE BRAKE PEDAL TO GET THE VEHICLE TO STOP. TO AVOID THE HASSEL WITHTHE DEALER THE CONSUERM PURCHASED ANOTHER VEHICLE. *NM

I BOUGHT KELLY/SPRINGFIELD NAVIGATOR GOLD TIRES P205/75R14 ON 6/21/05. THE BELTS ARE SHOWING THROUGH ON 2 OF THE TIRES, THE 3RD TIRE IS EXTREMELY WARN AND THE 4TH IS WARN ALL WITHIN 21,000 MILES. I HAVE NOTICED RECALLS ON SIMILAR TIRES WITH THE SAME PROBLEMS, ESPECIALLY P205/70R14. *JB

STRUT TOWER CORROSION - 1999 PLYMOUTH GRAND VOYAGER. STRUT TOWER WAS RUSTED THROUGH WITH 65,000 MILES ON THE ODOMETER, ASKED DEALERSHIP TO LOOK AT IT AND THEY REFUSED AND REFERRED ME TO A BODY SHOP. I RECEIVED SIMILAR ANSWERS FROM OTHER DEALERS IN THE AREA. ESTIMATED COSTS FOR THIS REPAIR IS $1,600. I CALLED CHRYSLER CUSTOMER CARE AND THE CUSTOMER CARE PERSON WAS VERY RUDE AND DISMISSIVE, AND HIS TONE WAS SNIDE AND SCATHING AS I WAS TOLD THAT I WAS OVER 30K MILES OUT OF MY WARRANTY AND WHY WAS I CALLING THEIR COMPANY TO GET HELP IN THESE REPAIRS. WHEN I ASKED FOR A HIGHER REP I WAS DENIED CARE AND AGAIN, SCATHINGLY WAS TOLD THE PROBLEM WAS NOT THEIRS. AFTER LOOKING ONLINE I FOUND THAT THIS ISSUE WAS SOMETHING REPORTED BEFORE. *JB

RIGHT REAR BRAKE PROBLEM. BRAKE WOULD COME ON BUT NOT RELEASE. THE PROBLEM WAS SOLVED BY THIS WEBSITE AND INFORMATION FROM ANOTHER PERSON'S COMPLAINT, SEE BELOW. THE FLEX LINE GOING TO THE WHEEL HAS A BRACKET ATTACHED AND THIS WAS CRIMPED TOO TIGHT, PINCHING OFF THE LINE. BRAKE FLUID WAS GETTING THROUGH ENOUGH TO APPLY THE BRAKE, BUT NOT FLOWING BACK TO RELEASE THE BRAKES. THE PROBLEMS WERE MANY AND THE FOLLOWING HAD TO BE REPLACED; EXCESSIVE HEAT DESTROYED THE WHEEL CYLINDER, THE WHEEL BEARING, THE SHOES, THE SPRINGS AND HOLD DOWN KIT AND BRAKE DRUM. ANOTHER PERSON'S COMPLAINT IS BELOW. COMPLAINT NUMBER: 10161903 SUMMARY: MY FATHER IN LAW SAID HE WAS HAVING TROUBLE WITH THE BRAKES ON HIS 1998 PLYMOUTH BREEZE. WHEN I LOOKED AT THE MASTER CYLINDER IN WAS ALMOST EMPTY. WHEN I PULLED THE FRONT WHEELS THE LEFT PAD WAS WORN A GOOD BIT MORE THAN THE RIGHT. WHEN I PULLED THE REAR WHEELS THE RIGHT SHOES WERE CRACKED AND THE LEFT WHEEL CYLINDER WAS LEAKING. I MADE ALL THE REPAIRS BUT I COULDN'T GET A PROPER BLEED ON THE REAR BRAKES. FURTHER LOOKING SHOWED THE RIGHT REAR BRAKE WAS LOCKING UP THAN SLOWLY RELEASING. LOOKING EVEN CLOSER I FOUND THAT THE REAR BRAKE HOSES ON BOTH SIDES WERE PLUGGED UP AT THE POINT WERE THE HOSE WAS CRIMPED TO THE BRACKET. PRYING UP ON THE CRIMP SOLVED THE PROBLEM. I WONDER HOW MANY PEOPLE ARE OUT THERE WITH NO BACK BRAKES. IT TOOK ME 2 FULL DAYS AND $200.00 TO FIGURE ALL THIS OUT. *NM

I IMPORTED A CHRYSLER VOYAGER TO NEW ZEALAND VIN [XXX] WHICH NOT COMPLY FOR FRONTAL IMPACT. I EMAILED CHRYSLER TO GET A STATEMENT OF COMPLIANCE FOR THE VEHICLE BECAUSE I CAN'T REGISTER THE CAR IN THE COUNTRY DUE THE POOR SAFETY ACTION FOR FRONTAL IMPACT. WWW.LTSA.GOVT.NZ SAID THAT ALL CARS MANUFACTURED FROM CHRYSLER BEFORE MARCH 1999 DOESN'T COMPLY FOR FRONTAL IMPACT. CAN YOU PLEASE ADVISE AS I CAN'T REGISTER MY MINIVAN HERE IN NZ. *NM UPDATED 07/12/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)