2002 PONTIAC BONNEVILLE Complaints

WHEN INVOLVED IN AN ACCIDENT, THE FUEL SAFETY SHUT OFF IN MY WIFE'S BONNEVILLE DIDN'T WORK. SHE WAS STRUCK JUST BEHIND THE PASSENGER SIDE REAR DOOR AND THEN PUSHED INTO A TRAFFIC LIGHT HARD ENOUGH TO SET OFF THE AIR BAGS. AFTER BOTH IMPACTS THE CAR WAS STILL RUNNING AND HAD TO BE SHUT OFF BY THE IGNITION KEY. FORTUNATELY THERE WAS NO FUEL LEAK. NO INJURIES DUE TO THE FAILURE.*AK

1. THIS IS A FAILURE THAT HAS TAKE PLACE OVER A SPAN OF SIX MONTHS. AFTER ONLY USING THE WINDOWS A COUPLE OF TIMES THE MOTOR OR REGULATOR FAILS. THE FIRST FAILURE WAS IN MARCH OF 2004, THE SECOND IN APRIL OF 2004 AND THE MOST RECENT WAS IN AUGUST OF 2004. 2. THERE HAS BEEN A FAILURE IN THE MOTOR OR WINDOW REGULATOR IN ALL FOUR OF OUR WINDOWS. THE CONSEQUENCE OF THE FAILURE IS THE INABILITY TO ROLL-UP THE WINDOWS. IN ADDITION, WE ARE UNABLE TO USE THE VEHICLE WHICH IS A PROBLEM WHEN IT IS THE ONLY ONE THAT HAS A CAR SEAT. WE ALSO FEEL IT IS UNFARE FOR THE CONSUMER TO HAVE TO KEEP PAYING FOR SOMETHING PONTIAC SHOULD TAKE CARE OF. 3. OUR VEHICLE IS UNDER WARRANTY UNTIL DECEMBER; THEREFORE, THE DEALERSHIP FIXED THE PARTS THAT FAILED. WE ALSO CONTACTED PONTIAC'S CUSTOMER SERVICE AND THEY ACKNOWLEDGED THERE IS A DESIGN FLAW WITH THE WINDOW SASH AND THAT IS CAUSING THE FAILURE IN THE MOTORS AND REGULATORS. HOWEVER, THEY ARE NOT PLANNING ON A RECALL UNTIL THERE ARE ENOUGH COMPLAINTS FILED WITH NHTSA. THIS IS UNACCEPTABLE WHEN OUR WARRANTY IS UP IN DECEMBER AND WE HAVE TO KEEP PAYING TO HAVE SOMETHING FIXED THAT IS CLEARLY A DESING FAILURE. WE FELL THAT NHTSA NEEDS TO EXAMINE THIS PROBLEM AND PRESSURE PONTIAC TO RECALL THE WINDOW SASHES ON THEIR VEHICLES. ESPECIALLY SINCE THEY WILL NOT TAKE ACTION UNTIL THEY ARE NOTIFIED BY YOU.*AK

WHILE DRIVING CONSUMER HEARD A LOUD CLUNKING NOISE COMING FROM THE STEERING COLUMN. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK

I'VE HAD THREE WINDOWS REPAIRED ON MY VEHICLE SINCE 01/04. THE RIGHT BACK WINDOW CAME DOWN ALL ON ITS OWN THIS MORNING WHILE DRIVING TO WORK. I'VE MANAGED TO GET THE WINDOW BACK UP. THE BUTTON DOESN'T DO ANYTHING. HAS ANYONE ELSE HAD DEFECTIVE WINDOWS? THIS IS THE 5TH BONNEVILLE I'VE OWNED SINCE 1992. THE 2002 HAS HAD MORE THINGS WRONG WITH IT THAN ALL THE OTHER BONNEVILLES I'VE OWNED.*AK

FOR A SHORT 2-3 WK PERIOD I NOTICED MY TRANSMISSION NOT PERFORMING NORMALLY. I OBSERVED 4-5 OCCURENCES OF SLOW GEAR SHIFTING IN THIS 3 WK PERIOD AND PROMPTLY SCHEDULED A TEST OF THE TRANSMISSION. THE COMPUTER TEST IDENTIFIED AN ERROR THAT WAS EXPLAINED AS "INACCURATE GEAR RATIO", WHICH MEANS THE COMPUTER TOLD THE TRANSMISSION THAT CAR WAS TRAVELING AT INACCURATE SPEEDS. THEREFORE CAUSING THE GEARS TO SHIFT INACCURATELY. I SCHEDULED A FOLLOW-UP FOR THE NEXT WEEK TO LEAVE THE CAR WITH THE REPAIR SHOP FOR FURTHER, MORE COMPREHENSIVE TESTING. OVER THAT WEEKEND, THE CAR FAILED TO SHIFT INTO GEAR FOR THE FIRST TIME AT A MAJOR/BUSY HIGHWAY INTERSECTION. I DID NOT HAVE ANY GEARS AND HAD TO LEAVE THE CAR IN THE INTERSECTION, CROSS TRAFFIC, AND CALL FOR ASSISTANCE. *AK

VEHICLE WILL NOT START, BATTERY IS IN GOOD CONDITION, LIGHTS COME ON. I WAS TOLD IT WAS THE IGNITION SWITCH. IGNITION SWITCH HAS BEEN REPLACED AND THE IGNITION CYLINDER HAS ALSO BEEN REPLACED. VEHICLE STILL CONTINUES DO EXPERIENCE THE PROBLEM. *LA

COMPLETE BRAKE FAILURE IN 2002 PONTIAC BONNEVILLE,NO ACCIDENT OCCURRED BUT COULD HAVE BEEN SERIOUS. GMC DEALER SAYS DUE TO BREAK FLUID CONTAMINATION WITH PETROLEUM AND WILL NOT REPAIR UNDER WARRANTY. IT IS UNCLEAR TO US AS TO HOW IT COULD HAVE BEEN CONTAMINATED. IN THE EVENT THIS HAS HAPPENED TO OTHERS WE ARE REPORTING IT HERE.*AK

THE PANEL IN THE BACK OF THE REAR SEAT THAT SEPARATES THE REAR SEAT FROM THE TRUNK KEPT COMING DOWN. THE DEALERSHIP INDICATED THAT THIS WAS A COMMON PROBLEM WITH THESE VEHICLES AND THAT THEY ARE REPLACING THE PANEL WITH A NEWLY DESIGNED PANEL WHICH HAS A MAGNET. *NM

MY FIRESTONE SPARE TIRE (T125-70R16 96M TUBELESS RADIAL) EXPLODED WHILE STILL IN ITS TRUNK COMPARTMENT. MY VEHICLE (2002 PONTIAC BONNEVILLE) WAS PARKED AT THE TIME. THE TIRE BLEW OUTWARD WITH SUFFICIENT PRESSURE TO BREAK THE COVER OF THE SPARE TIRE WELL, SCAR THE WELL ITSELF, AND TO SHRED AND TEAR THE CARPET AND PADDING COVERING IT IN THE TRUNK. THE EXPLOSION ALSO KNOCKED A FEW ELECTRONIC COMPONENTS FROM THEIR NORMAL POSITIONS, BUT HAS APPEARED NOT TO HAVE PERMANENTLY DAMAGED THEM. THE TIRE HAD BEEN INFLATED TO APPROXIMATELY 50-55 PSI FIVE DAYS EARLIER. IT IS RATED AT 60PSI. THE TIRE HAD NEVER BEEN USED. *MR

I AM CONCERNED WITH THE PROBLEM GM IS HAVING WITH THE 4T65E TRANSMISSION. THE ISSUE DEALING WITH SLIPPAGE DUE TO A POSSIBLE FAILURE OF AN INTERNAL COMPONENT. I HAVE A 2002 PONTIAC BONNEVILLE THAT IS DRIVEN BY MY WIFE. I HAVE BEEN A LOYAL GM CUSTOMER AND WORKED THROUGH SEVERAL TSB CONCERNING BOTH OUR VEHICLES. I AM CONCERNED THEY FIX THESE AS THEY OCCUR, HOWEVER WHEN I AM AT 37,000 MILES AND OUT OF WARRANTY WHO PAYS THEN? SAFETY IS MY FORST PRIORITY! IF THIS WERE TO OCCUR (AND GM KNOWS IT MIGHT) WHEN MY WIFE IS PASSING, PULLING INTO TRAFFICE, ETC... WHO KNOWS THE OUTCOME. PLEASE CONSIDER THIS ISSUE WITH THE OTHERS CONCERNING THIS AND MAKE GM FIX A POTENTIAL PROBLEM THEY ARE AWARE OF.*AK