2002 PONTIAC BONNEVILLE Complaints

CONSUMER CALLED COMPLAINING ABOUT HAVING PROBLEMS WITH THE HEAD REST ON THE SEATS ARE LOOSE AND DON'T HOLD POSITION. DEALER AND MANUFACTURE WERE CONTACTED AND DO KNOWLEDGE THE PROBLEM BUT THEY ALSO STATED THAT THEY CAN'T DO ANYTHING ABOUT IT. TS

CONSUMER STATES THAT THE DESIGN OF THE HEADLIGHTS RESULTS IN A SHADOW BEING CAST AT A 45 DEGREE ANGLE IN THE DARK WHILE DRIVING. CONSEQUENTLY, THE CONSUMER CAN NOT SEE THE WHITE LINES ON THE ROAD WHEN DRIVING AROUND BENDS AND TURNS AT NIGHT. THE HEADLIGHTS SHINE STRAIGHT AHEAD WHEN TURNING BENDS AND CORNERS. DEALER "ADJUSTED" HEADLIGHTS, BUT PROBLEM STILL EXISTS. MR

MFR# 02032 & NHTSA# 02 V 222 000/AIR BAG INFLATOR: CONSUMER STATES THAT THE DEALER, BAUR PONTIAC INC. IN STRONGSVILLE, OH. PHONE # 440/236-5600. IS UNABLE TO HONOR RECALL BECAUSE NO INFORMATION WAS RECEIVED FROM THE MANUFACTURER. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*JB

WHILE DRIVING AT ANY SPEED AND WITH NO WARNING IF CONSUMER HIT A BUMP IN THE ROAD FRONT SUSPENSION WILL MAKE A LOUD CLUNKING NOISE. DEALER NOTIFIED.

LOUD CLUNK WHEN TURNING SHARPLY WHILE USING BRAKE. BOTH LEFT AND RIGHT TURNING. HEARD CLEARLY AND FELT THROUGH THE FLOORBOARD OF CAR. SEEMS TO BE WORSE WHEN DRIVING THROUGH RAIN CONDITIONS. DOES NOT OCCUR WHEN TURNS DO NOT INVOLVE USE OF BRAKES. LOCAL PONTIAC DEALER, "GARY MATTHEWS OF JACKSON" REFUSES TO PROVIDE WARRANTY SERVICE, BECAUSE CAR WAS NOT PURCHASED AT GM DEALERSHIP. CLAIMS CAR WAS IN ACCIDENT - NOT TRUE ACCORDING TO "CARFAX.COM" AND INDEPENDENT INSPECTIONS OF VEHICLE STRUCTURE.*AK

LEFT OUTSIDE REAR VIEW MIRROR VIBRATES, CAUSING A BLURRY VISION. CONTACTED DEALERSHIP. REPLACED MIRROR AND MOTOR MOUNTS HOWEVER, PROBLEM REOCCURRED. *AK INSIDE TRUNK PANEL KEEPS FALLING, WINDOW CONTROLS/LEFT FRONT DOOR DOOR PANELS ARE LOOSE. *SCC

TILT STEERING WHEEL LOCKS WITHOUT PRIOR WARNING. DEALERSHIP IS AWARE OF PROBLEM. *AK