2009 PONTIAC SOLSTICE Complaints

I PUTCHASED THE CAR ON NOVEMBER 25, 2015 FROM CYNTHIA WALKER. THE VEHICLE HAD 30,000 MI, EXTENDED WARRANTY AND WAS IN EXCELLENT CONDITION (I RECEIVED ALL PREVIOUS SERVICE RECORDS. IN AUGUST, 2016 I WAS DRIVING THE CAR AND A WARNING LIGHT CAME ON THE DASH AND A "SERVICE AIR BAG" MESSAGE WAS DISPLAYED. I TOOK THE CAR TO AUTONATION CHEVROLET DEALER IN PEORIA, AZ FOR REPAIR. I WAS TOLD THE AIR BAG WAS NOT COVERED BY THE EXTENDED WARRANTY AND CHARGED $89.95 FOR A DIAGNOSTIC TEST. THEY SAID THEY DID NOT KNOW WHAT WAS CAUSING THE PROBLEM. I CALLED THE GM HOTLINE ON AUGUST 27, 2016 TO REPORT THE PROBLEM. IT TOOK 4 CALLS FOR ME TO FINALLY GET A RESPONSE FROM BRENDALIN (NO LAST NAME GIVEN). SHE TOLD BE THEY COULD DO NOTHING. CASE #8-233933284 IN MARCH, 2017 AND IN MAY, 2017 I RECEIVED LETTERS FROM GM SAYING THE CAR HAD AN AIR BAG PROBLEM AND WAS SUBJECT TO A RECALL. IT TOLD ME TO TAKE THE CAR TO A GM DEALER FOR REPAIRS AT NO COST TO ME. I TOOK THE CAR TO RICE MOTORS, 1306 WEST MAIN, CARMI, IL 62821. SINCE THAT TIME I HAVE TAKEN THE CAR TO RICE MOTORS 6 TIMES, THE LAST TIME ON APRIL 12, 2018. EACH TIME THE CAR WAS RETURNED TO ME AND THE WARNING LIGHT AND MESSAGE WOULD RE-APPEAR WITHING A FEW MILES OF DRIVING. ON APRIL 21, 2018 THE CAR WAS RETURNED TO ME WITH THE ASSURANCE FROM RICE MOTORS THAT IT HAD BEEN REPAIRED. THE THIRD TIME THAT I DROVE IT (ON MAY 5, 2018) THE WARNING LIGHT CAME ON WITH THE SAME SERVICE AIR BAG MESSAGE ON THE DASH. ON APRIL 9, 2018 I CALLED THE GM HOTLINE AND WAS REFERRED TO MICHAEL (PHONE NO. 866.790.5600 EXT 5924164). CASE #8-4070737444 SINCE THAT TIME I HAVE TALKED TO MICHAEL 7 TIMES ASKING FOR HELP IN RESOLVING THIS PROBLEM. HE HAS BEEN UNABLE TO ASSIST IN ANY WAY. AT THIS POINT I HAVE A CAR THAT I CANNOT DRIVE TO DRIVE BECAUSE OF SAFETY CONCERNS. MULTIPLE TRIPS TO THE GM DEALERS HAVE SHOWN THEIR INABILITY TO MAKE THE CAR USABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 PONTIAC SOLSTICE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V061000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *BF UPDATED 8/3/18*JB

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 PONTIAC SOLSTICE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V061000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER (LANCASTER MOTOR COMPANY, 1616 CHARLOTTE HWY, LANCASTER, SC 29720, (803) 283-4118) DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 11/06/17*LJ UPDATED 11/07/2017*JS

TL* THE CONTACT OWNS A 2009 PONTIAC SOLSTICE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V061000 (AIR BAGS); HOWEVER, THE REMEDY WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

AIR BAG SENSOR FOR PASSENGER SEAT WENT OUT WITH JUST OVER 30,000 MILES ON CAR. EVERYONE WHOM I KNOW WITH A PONTIAC SOLSTICE OR SATURN SKY HAS HAD THE SAME PROBLEM. THIS ISSUE DISABLES THE PASSENGER AIR BAG AND MAKES IT UNSAFE FOR PASSENGER TO RIDE IN CAR. SENSOR IN SEAT WENT OUT WHILE DRIVING WITH MY WIFE IN THE SEAT. SHE WEIGHS 125 POUNDS SO IT WAS NOT A LOADING ISSUE.

PASSENGER SEAT AIRBAG SENSOR HAS FAILED. OUT OF WARRANTY REPAIR IS VERY EXPENSIVE AND PUTS MY PASSENGERS AT EXTREME RISK IN THE EVENT OF AN ACCIDENT.

TL* THE CONTACT OWNS A 2009 PONTIAC SOLSTICE. THE CONTACT STATED THAT WHILE DRIVING AT 45 MPH, THE PASSENGER'S SIDE AIR BAG WARNING LIGHT FAILED TO ILLUMINATE ON BUT REMAINED OFF, WHEN A PASSENGER WAS IN THE FRONT SEAT. THE VEHICLE WAS TAKEN TO A DEALER WHO DIAGNOSED THAT THE PASSENGER PRESENCE MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

I WAS DRIVING MY CAR THROUGHOUT THE DAY AND WHILE PARKED AT A LIGHT, THE "SERVICE AIRBAG" WARNING LIGHT APPEARED ON MY DASH, AND HAS REMAINED ILLUMINATED EVER SINCE. IT IS NOT THE FUSE, AND IT DOES NOT MATTER IF SOMEONE IS IN THE PASSENGER SEAT OR NOT. (SOLSTICES HAVE A LIGHT THAT ILLUMINATES WHEN SOMEONE IS IN PASSENGER SEAT SAYING THAT THE PASSENGER AIRBAG IS ON, BECAUSE THE SENSOR DETECTS A PASSENGER.)

SERVICE AIR BAG NOTICE DISPLAYED, RED AIR BAD WARNING IDIOT LIGHT ON AND THE PASSENGER AIR BAG INDICATOR LIGHT SHOWS OFF EVEN THOUGH A PASSENGER WAS IN THE SEAT. TRIED POWERING THE CAR OFF AND ON WITH SAME RESULT. THIS IS A MAJOR SAFETY ISSUE IS THE PASSENGER IS NOT PROTECTED WHILE RIDING IN THE VEHICLE. I HAVE SINCE READ THAT MANY REPORTS OF THE SAME ISSUE HAVE BEEN REPORTED AND NO SAFETY RECALLS HAVE BEEN ISSUED.

THE PASSENGER SEAT AIRBAG WEIGHT SENSOR HAS FAILED ON MY SOLSTICE. THE PASSENGER AIRBAG IS NOT CURRENTLY FUNCTIONAL DUE TO THIS ISSUE. THIS ISSUE IS EFFECTING EVERY SINGLE SOLSTICE AND SKY BUILT BY GM FROM 2006-2010. THE DEALERSHIPS ARE CHARGING NEARLY $1,000 TO REPLACE THE SENSORS ON THESE CARS AND MOST CUSTOMERS ARE CHOOSING NOT TO REPLACE THEM DUE TO HIGH COST. THE SAME ISSUE WAS RECALLED ON CADILLAC CTS MODELS BUILT IN THE SAME TIME PERIOD. THE PART WAS MANUFACTURED BY THE SAME COMPANY INVOLVED IN THE CADILLAC RECALL. THIS IS A SERIOUS SAFETY ISSUE THAT NEEDS TO BE ADDRESSED. IF IT HAS NOT ALREADY BEEN THE CAUSE OF SERIOUS INJURY OR DEATH; IT IS ONLY A MATTER OF TIME. THE NEGLIGENCE OF THESE AUTO COMPANIES NEEDS TO STOP. THIS IS A 100% EFFECTED ISSUE, WHERE EVERY ONE OF THESE CARS WILL EXPERIENCE THIS FAILURE. THAT WOULD MEAN THERE ARE POTENTIALLY 100,000 VEHICLES DRIVING AROUND WITHOUT FUNCTIONAL PASSENGER AIRBAG SENSORS. PLEASE DO SOMETHING ABOUT THIS AND HOLE THESE CRIMINALS ACCOUNTABLE. *TR