2009 PONTIAC SOLSTICE Complaints

The contact owns a 2009 Pontiac Solstice. The contact stated that upon starting the vehicle, the air bag warning light illuminated. The contact called the dealer, and the vehicle was taken to the dealer to be diagnosed. The contact was informed that an electrical sensor was defective and needed to be replaced. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 50,000.

My issue is with the initial recall of the air bag system. Why is the air bag replaced only one time when this is an ongoing problem. My air bag system needs replaced for the second time but it is not covered. I don't understand the logic behind not continually correcting an ongoing problem. Can you please help me? [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

My Solstice had recall # 14092 & 14133 for service airbag to passenger seat completed on 4/27/2018. As of 10/25/2019 the service airbag light is once again on and indicates that the passenger airbag is off. The recall part has malfunctioned. Please contact with another recall to fix this problem. My Solstice has 25,600 miles.

Over the years I've received multiple info cards from dealerships concerning this recall. I return their request for having recall work scheduled. The dealerships then return my call usually in a few days saying they are unable to aquire parts for recall work. So far no dealership has been able to do the install due to parts shortage. Where do I go from here?

PASSENGER AIRBAG WARNING LIGHT CAME ON AND IS ALWAYS ON. DRIVER INFO DISPLAY INDICATES "SERVICE AIRBAG" EVERY TIME I START THE CAR. PPS MAT RECALL HAS ALREADY BEEN PERFORMED. THE REINFORCEMENT REPAIR HAS FAILED. THE EXACT SAME PPS MAT IS USED ON THE CADILLAC CTS, AND THE RECALL FOR THAT WAS TO REPLACE THE SENSOR BECAUSE IT WAS DETERMINED THE MATERIAL MAY FATIGUE AND CRACK. THUS IT IS A KNOWN PROBLEM WITH THE PPS MAT AND THEREFORE SHOULD HAVE BEEN REPLACED, NOT REPAIRED IN THE SOLSTICE/SKY. A TAPE-ON REINFORCEMENT STRIP IS NOT SUFFICIENT.

PASSENGER AIRBAG INDICATOR LIGHT ALWAYS ON. DRIVER INFO DISPLAY ALWAYS INDICATES "SERVICE AIRBAG" (WITH ALERT TONE) EVERY TIME I START THE CAR. I BELIEVE THIS IS RELATED RECALL 17V061000 FOR FAILURES IN THE PASSENGER SIDE AIRBAG SENSOR PPS MAT. SOLSTICE REPAIR WAS ADDED REINFORCED TAPE. CTS REPAIR FOR SAME ISSUE WAS TO REPLACE THE SENSOR. MANY SOLSTICE/SKY OWNERS ARE COMPLAINING THE RECALL REPAIR JOB FAILED A YEAR AFTER THE FIX, RESULTING IN NEED TO REPLACE THE SENSOR MAT. AS THE PPS MAT IS AN FMVSS MANDATED SAFETY FEATURE, IT SHOULD BE [AND SHOULD HAVE BEEN] REPLACED ENTIRELY, NOT JUST REPAIRED WITH REINFORCED TAPE. GM INDICATES THE RECALL REPAIR WAS ALREADY PERFORMED, SO I WILL HAVE TO PAY NEARLY $800 TO HAVE THE SENSOR REPLACED IN ORDER TO CLEAR THE FAILURE INDICATORS. THIS IS UNREASONABLE. ONE CANNOT EXPECT REINFORCED TAPE TO PREVENT AN UNKNOWN FATIGUE CONDITION ON AN 8-10 YEAR OLD SENSOR. REPLACEMENT WITH A DIFFERENT DESIGN AS IN THE CTS IS THE ONLY CERTAIN SOLUTION AND NHSTA SHOULD NOT HAVE ALLOWED GM TO USE REINFORCED TAPE.

ALMOST 36K MILES AND THE SERVICE AIRBAG LIGHT APPEARED ON MY DASH WHILE DRIVING ON A HIGHWAY WITH A PARTNER (ADULT OVER 150 LBS) AND THE PASSENGER AIR BAG TURNED OFF, I WENT OUT OF THE HIGHWAY FOR HIS SAFETY AND DRIVE SLOWER OUR WAY BACK TO WORK, BUT SUDDENDLY HE KIND OF ACCOMODATE HIMSELF ON THE SEAT AND THE SERVICE AIRBAG LIGHT DISAPPERED, SO I ASKED HIM TO MOVE/CHANGE HIS SITTING POSITION ON THE SEAT AND THIS WAY THE LIGHT RETURNED AND THEN DISAPPEARD WHEN HE CHANGED RANDOMLY HIS WEIGHT OVER THE SEAT. RIGHT NOW THE LIGHT IS PERMANENT ON MY DASHBOARD NO MARE THER IS NO WEIGHT ON THE PASSENGER SIT OR SOMEONE OVER 150 POUNDS SITS AND CHANGES SITTING POSITION. MY CAR ATTENDED THE RECALL 17036 AUG 2018 AT THAT TIME THE PROBLEM WAS NOT PRESENT ON MY PPS SO THEY PROCEED TO MAKE THE REINFORCEMENT, BUT NOW IT APPEARED THE DEALER WANTS TO CHARGE ME THE DIAGNOSTIC AND IF THE PPS IS THE FAILURE (AS IT SEEMS TO BE); THE PPS COST, AS IS OVER A YEAR SINCE THE RECALL WAS ATTENDED AND THE PART IS OUT OF WARRANTY.

TL* THE CONTACT OWNS A 2009 PONTIAC SOLSTICE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V061000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE RECALL REPAIR WERE NOT AVAILABLE. THE DEALER (DON MEALEY CHEVROLET, 17185 FL-50, CLERMONT, FL 34711, 352-394-6176) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS CONTACTED AND STATED THAT THEY WOULD GIVE THE CONTACT A CALL BACK. THE CONTACT HAD NOT HEARD BACK FROM THE MANUFACTURER. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2009 PONTIAC SOLSTICE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V061000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED CHEVROLET BUICK MARBLE FALLS AT (830) 693-2777 (LOCATED AT 2301 US-281, MARBLE FALLS, TX 78654) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2009 PONTIAC SOLSTICE. THE CONTACT STATED THAT THE SERVICE AIR BAG WARNING INDICATOR ILLUMINATED, WHICH WAS A SAFETY CONCERN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V061000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MCSWEENEY CADILLAC GMC (35500 ALABAMA HIGHWAY 21 B, TALLADEGA, ALABAMA 35160, (256)474-4473) WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS UNKNOWN. PARTS DISTRIBUTION DISCONNECT.