1997 PONTIAC SUNFIRE Complaints

WHEN THE A/C WAS ON, THE CONSUMER SMELLED STRONG FUMES COMING FROM THE A/C VENTS. PLEASE PROVIDE MORE INFORMATION. *JB

RACK AND PINION STEERING FAILED. AS A RESULT, STEERING BECAME DIFFICULT TO TURN. *AK

VEHICLE MADE A GRINDING NOISE WHEN TURNING. DEALER DETERMINED THAT RACK AND PINION HAD TO BE REPLACED. *AK THE VEHICLE ALSO LOST POWER STEERING WHEN MAKING RIGHT TURNS. INITIALLY THE DEALER SAID THE PROBLEM WAS WITH THE RACK AND PINION. THE CONSUMER CONTACTED THE MANUFACTURER THREE TIMES. THE MANUFACTURE WANTED THE DEALER TO RECHECK THE VEHICLE AT WHICH TIME THE DEALER CHANGED THEIR MIND AND SAID THAT THE TIE ROD WAS THE PROBLEM. THE CONSUMER BELIEVES THEY CHANGED THEIR MINDS TO GET OUT OF PERFORMING THE RECALL FOR FREE. *NM

WHILE DRIVING 35 MPH VEHICLE STALLED. CONSUMER MANAGED TO PULL OVER ,AND HAD THE VEHICLE TOWED. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM.*AK *MR

THE HEAD LIGHT/SIGNAL SWITCH DOES NOT WORK PROPERLY. THE HEAD LIGHTS WONT COME ON OR GO OFF WHILE DRIVING OR WHEN USING THE TURN SIGNALS. *JB

WHILE DRIVING VEHICLE AT MODERATE SPEED VEHICLE ACCELERATED ON ITS OWN. IGNITION SWITCH WOULDN'T SHUT OFF, AND EMERGENCY BRAKE WAS INEFFECTIVE. VEHICLE CRASHED INTO THE REAR OF A POLICE CRUISER TO STOP. CONSUMER CALLED 911 FOR HELP. *AK

THE HEADLIGHTS ON MY 1997 PONTIAC SUNFIRE VEHICLE ARE SO DIM, I CANNOT DRIVE MY CAR AT NIGHT. IT LOOKS LIKE I AM DRIVING WITH FLASHLIGHTS. I WAS TOLD BY A MECHANIC AT SUNLAND PONTIAC DEALERSHIP, EL PASO, TX THAT THERE WAS NOTHING THEY COULD DO. I TOLD THEM THE HEADLIGHTS HAVE ALWAYS BEEN TO DIM ON MY VEHICLE. I TOLD THEM I WANTED NEW HEADLIGHT ASSEMBLY WITH BRIGHTER BULBS OR HIGHER WATTAGE. I WAS TOLD THAT THEY DID NOT HAVE ANY NEW HEAD LIGHT ASSEMBLY THAT CONTAINED BRIGHTER BULB, OR HIGHER WATTAGE, AND THERE WAS NOTHING ELSE THEY COULD DO. I COMPLAINED EVERY TIME I TOOK MY CAR IN FOR MAINTENACE. INCIDENT DATE IS APPROXIMATE DATE. THEY WILL HAVE IT ON RECORD. ALSO, I AM HAVING PROBLEMS WITH MY IGNITION SWITCH AGAIN. IT IS VERY HARD TO TURN TO START THE CAR. YOU HAVE TO HOLD IT IN A CERTAIN POSITION FOR IT TO START, SOMETIMES IT WILL STAR, AND SOMETIMES IT WON'T. THERE WAS A RECALL ON THIS. I HAVE HAD MANY PROBLEMS WITH MY CAR, EVERY SINCE I PURCHASED IT BRAND NEW IN 1997. I FILLED OUT A FORM AND SENT IT TO THE DEALERSHIP AND GMAC ABOUT ALL THE PROBLEMS I WAS HAVING AND THEY NEVER RESPONDED TO MY COMPLAINTS. I CAN E-MAIL YOU A COPY OF THE COMPLAINT FORM I SENT TO THEM. THE MOST DISTURBING DEFECT ABOUT THE CAR IS THAT YOU CAN SEE THE LOOSE WIRING BEHIND THE STEERING WHEEL CONNECTED TO THE DASH. THE MECHANIC WHERE I PURCHASED THE CAR TOLD ME THAT ALL OF THE 1997 5 SPEED SUNFIRES CAME LIKE THAT FROM THE MANUFACTURE. SO, THEY PUT IN A PIECE OF BLACK FOAM, SO I WOULD NO LONGER SEE THE WIRING. THIS IS A FIRE HAZARD. IF I HAD KNOW THEN, WHAT I KNOW NOW, I WOULD HAVE GIVEN THE CAR BACK TO THEM, AND DEMANDED MY $3,000 DOWN PAYMENT BACK. I WOULD APPRECIATE ANY ASSISTANCE YOU CAN GIVE ME TO CORRECT THE DEFECTS AND PROBLEMS THAT I AM HAVING WITH THIS CAR. THANK YOU.*AK

WHEN THE VEHICLE WAS STARTED IT SUDDENLY CAUGHT ON FIRE UNDER THE DASH. THE CONSUMER WAS ABLE TO PUT THE FIRE OUT. THE DEALER WAS NOTIFIED. PLEASE PROVIDE ANY ADDITIONAL INFORMATION. *NM

MY BROTHER OWNS A 1997 PONTIAC SUNFIRE WITH ONLY 47,000 MILES ON IT AND THE ENGINE SEIZED (NEEDING ENGINE REPLACED ESTIMATED COST $3,500). I UNDERSTAND THE CAR IS ABOUT 6 YEARS OLD BUT THE VEHICLE IS DRIVEN MINIMAL MILES. GM DEALERSHIP DID A DIAGNOSIS COSTING US $289 AND CONCLUDED PER THE INVOICE: PERFORM TEAR DOWN ON ENGINE - REMOVE VALVE COVER AND FOUND VALVE SPRING ON #2 CYLINDER BROKEN - REMOVE CYLINDER HEAD AND FOUND HEAD OF VALVE HAD GONE THROUGH TOP OF PISTON AND SCORED CYLINDER WALL. THE DEALERSHIP QUOTED US COST OF THE FOLLOWING: $3,250 FOR A BRAND NEW ONE WITH A 3 YEAR/75,000 MILE WARRANTY OR $1,400 FOR A USED ENGINE WITH 88,000 MILES ON IT (NO WARRANTY) OR $1,600 FOR A USED ENGINE WITH 62,000 MILES ON IT (NO WARRANTY). NOW, I SCRATCH MY HEAD AND WONDER HOW GM JUSTIFIES US PAYING ALMOST $1,500 OF A USED ENGINE WITH MORE MILES ON THE ENGINE THAN THE ENGINE WE ALREADY HAVE AT 47,000 MILES THAT DOES NOT WORK. AFTER THREE WEEKS WE HAD THE VEHICLE REPAIRED A REPUTABLE AUTO SERVICE FOR $1,089. THE AUTO SERVICE SUGGESTED TAKING PHOTOS OF A PART IN THE ENGINE NOTED ABOVE TO BE DEFECTIVE. THE AUTO SERVICE SAID THIS PART SHOULD NEVER HAVE BROKEN ON A VEHICLE WITH ONLY 47,000 MILES. WE INFORMED GM CUSTOMER SERVICE OF THIS DEFECTIVE PART AND TOLD THEM ABOUT THE PICTURES BUT GM HAS DONE NOTHING TO ADDRESS THIS ISSUE. I THOUGHT GM MIGHT LOOK FURTHER INTO INVESTIGATION OF THE DEFECTIVE PART BUT NO. I DO NOT WANT THIS TO HAPPEN TO SOMEONE ELSE. IS THIS A REALISTIC EXPECTATION TO HAVE THIS COSTLY REPAIR AT 47,000 MILES? CAN WE DO ANYTHING ELSE? *LA

VEHICLE WAS TAKEN TO DEALER A YEAR AGO FOR RECALL REPAIRS ON THE LOWER PINION BEARING. THE STEERING WHEEL WAS STICKING WHEN TURNING LEFT. CONSUMER FELT LUCKY NO OTHER VEHICLE HAD BEEN IN THE OTHER LANE WHEN THIS HAPPENED. *AK