PONTIAC Complaints

I RECEIVED A SAFETY RECALL LETTER FROM PONTIAC IN MILWAUKEE, WISCONSIN DATED OCTOBER 2019 STATING THAT THE FRONT PASSENGER AIR BAG ASSEMBLY CONTAINING AN INFLATOR IS DEFECTIVE. THE AIR BAG MAY NOT UNFOLD AS DESIGNED DURING INFLATION DURING HIGH TEMPERATURE CONDITIONS .WHAT COULD HAPPEN IS THAT A PORTION OF THE AIR BAG MATERIAL COULD BE TORN DURING DEPLOYMENT, OR THE BAG PLATE COULD BE DAMAGED. SUCH DAMAGE DURING DEPLOYMENT COULD CAUSE THE AIR BAG NOT TO PROPERLY INFLATE, AND THIS COULD INCREASE THE RISK OF OCCUPANT INJURY IN THE EVENT OF A CRASH. THE LETTER FURTHER STATES THAT PARTS ARE NOT CURRENTLY AVAILABLE. A RECENT CALL TO THE PONTIAC CUSTOMER ASSISTANCE CENTER CONFIRMED THAT THE PARTS ARE STILL NOT AVAILABLE TO REPAIR THIS VEHICLE. DUE TO THIS POTENTIAL HAZARD I HAVE NOT HAD ANYONE SIT IN THE PASSENGER SIDE OF MY VEHICLE SINCE THE SAFELY RECALL LETTER WAS SENT TO ME ALMOST NINE MONTHS AGO. IN FACT THERE WAS ALREADY ONE OTHER SAFETY RECALL ON THIS SAME AIRBAG SOME TIME AGO THAT I HAD REPLACED AT MY LOCAL GM DEALER IN KINGMAN, AZ. I AM REPORTING THIS TO YOU BECAUSE I FEEL THAT WAY TOO MUCH TIME HAS GONE BY WITHOUT ANY PART REPLACEMENT AVAILABLE FOR THIS AIRBAG .SINCE THIS DEFECT COULD INCREASE THE RISK OF OCCUPANT INJURY IN THE EVENT OF A CRASH, I FEEL THAT THIS COMPANY HAS BEEN UNDULY NEGLIGENT IN NOT PROVIDING A REPLACEMENT PART SINCE THE SAFETY RECALL NOTICE WAS SENT TO ME IN OCTOBER 2019. CAN ANYTHING BE DONE ABOUT THIS? THE GM SAFETY RECALL # IS N192273760.

TL* THE CONTACT OWNS A 2005 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V627000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER GJOVIK CHEVROLET-BUICK-GMC, INC (2780 US-34, SANDWICH, IL 60548) WAS CONTACTED AND CONFIRMED THE PART WAS NOT YET AVAILABLE FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

WHILE DRIVING CAR ON HIGHWAY IT STARTED SHOWING AIR BAG FAULT WARNING ON THE CENTER CONSOLE SCREEN AND CORRESPONDING LIGHT CAME ON. CONSULTED WITH LOCAL GM DEALERSHIP AND DIAGNOSIS INDICATED NEED TO REPLACE THE "PASSENGER PRESENCE MODULE". THE COST QUOTED BY GM DEALERSHIP IS $855 (TOTAL), FOR PARTS AND LABOR. THIS FAULT DISABLES THE AIR BAG SYSTEM (PASSENGER AIR BAGS FOR SURE, I AM NOT SURE ABOUT DRIVER AIR BAG SYSTEM) THIS IS A SAFETY CRITICAL COMPONENT THAT SHOULD NOT FAIL AS IT DISABLES THE AIR BAG SYSTEM WHICH COULD BE LIFE THREATENING IN AN ACCIDENT. IT IS MY REQUEST TO THE NHTSA THAT THIS AIR BAG FAULT AND PASSENGER PRESENCE MODULE FAILURE SHOULD BE CONSIDERED FOR A RECALL, AS THIS IS A COSTLY REPAIR AND IS NOT A MECHANICAL COMPONENT WHICH WEARS AND TEARS OVER THE LIFE OF THE VEHICLE, ADDITIONALLY IT IS ABSOLUTELY REQUIRED FOR THE SAFETY OF THE VEHICLE OCCUPANTS.

A COUPLE MONTHS AFTER I PURCHASED MY VEHICLE I GOT A RECALL FOR POWER STEERING ASST. LETTER. I TOOK MY CAR TO GM TO BE REPAIRED AND ITS STILL NOT RIGHT. YESTERDAY STEERING WHEEL STARTED GRINDING AND VIBRATING TO THE RIGHT. TODAY I HAVE NO POWER STEERING AT ALL. I WAS DRIVING WHEN IT STRTED VIBRATING AND I WASNT AURE WHAT WAS WRONG. I MADE IT HOME AAND WENT TO GO TO THE STORE TODAY AND STARTED UP MY DRIVEWAY AND HAD NO POWER STEERING.

THE POWER STEERING WENT OUT WHILE DRIVING, I DID RESEARCH TO FIND OUT IT WAS ELECTRICAL. IT WENT OFF AND ON BEFORE STAYING OFF MAKING IT HARD TO DRIVE OBVIOUSLY. IT IS MY ONLY VEHICLE FOR MY SON AND I TO GET TO WORK IN. THE STEERING WHEEL SHAKES AS WELL. I HAVE HAD MANY ELECTRICAL ISSUES WITH THIS VEHICLE, REPLACING HEADLIGHT AFTER HEADLIGHT, STARTER, ETC. THERE IS OBVIOUSLY AN ISSUE WITH THE ELECTRONIC STEERING ASSIST OR TORQUE ASSEMBLY AND I AM NOT THE ONLY ONE WITH THE ISSUES WITH THIS VEHICLE. A RECALL TO FIX THESE ISSUES NEEDS TO BE IN PLACE!

FUEL TANK INLET NIPPLE CRACKING AROUND TANK CAUSING FUEL LEAK WHEN TANK IS FILLED AND FULL. NOTICED PUDDLE OF FUEL AND FUEL ODOR INSIDE AND OUTSIDE CAR. PULLED TANK DOWN AND DISCOVERED THAT THERE WAS SEVERAL CRACKS AROUND INLET WHERE TANK IS LEAKING FUEL. THIS IS OF CONCERN DUE TO FIRE RISK.

ALMOST 36K MILES AND THE SERVICE AIRBAG LIGHT APPEARED ON MY DASH WHILE DRIVING ON A HIGHWAY WITH A PARTNER (ADULT OVER 150 LBS) AND THE PASSENGER AIR BAG TURNED OFF, I WENT OUT OF THE HIGHWAY FOR HIS SAFETY AND DRIVE SLOWER OUR WAY BACK TO WORK, BUT SUDDENDLY HE KIND OF ACCOMODATE HIMSELF ON THE SEAT AND THE SERVICE AIRBAG LIGHT DISAPPERED, SO I ASKED HIM TO MOVE/CHANGE HIS SITTING POSITION ON THE SEAT AND THIS WAY THE LIGHT RETURNED AND THEN DISAPPEARD WHEN HE CHANGED RANDOMLY HIS WEIGHT OVER THE SEAT. RIGHT NOW THE LIGHT IS PERMANENT ON MY DASHBOARD NO MARE THER IS NO WEIGHT ON THE PASSENGER SIT OR SOMEONE OVER 150 POUNDS SITS AND CHANGES SITTING POSITION. MY CAR ATTENDED THE RECALL 17036 AUG 2018 AT THAT TIME THE PROBLEM WAS NOT PRESENT ON MY PPS SO THEY PROCEED TO MAKE THE REINFORCEMENT, BUT NOW IT APPEARED THE DEALER WANTS TO CHARGE ME THE DIAGNOSTIC AND IF THE PPS IS THE FAILURE (AS IT SEEMS TO BE); THE PPS COST, AS IS OVER A YEAR SINCE THE RECALL WAS ATTENDED AND THE PART IS OUT OF WARRANTY.

TL* THE CONTACT OWNS A 2009 PONTIAC VIBE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH, THERE WAS AN ABNORMAL SOUND COMING FROM THE VEHICLE. THE CONTACT STATED SHE CONTINUED TO DRIVE THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO ED SCHMIDT GMC (26875 N DIXIE HWY, PERRYSBURG, OH 43551) WHERE THE VEHICLE WAS DIAGNOSED WITH A POWER STEERING FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 30,000. *BF *AS

TL* THE CONTACT OWNS A 2007 PONTIAC G6. THE CONTACT STATED WHILE DRIVING, THE STEERING WHEEL FELT EXTREMELY LOOSE. THE VEHICLE WAS TAKEN TO MAITA CHEVROLET (9650 AUTO CENTER DR, ELK GROVE, CA 95757 916-512-1567) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE POWER STEERING MODULE, POWER STEERING MOTOR AND TORQUE SENSOR NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 162,000.

WE OWN A PONTIAC VIBE, MY FRIEND OWNED A TOYOTA MATRIX. THESE CARS WERE BUILT SIDE BY SIDE BY GM. THIS IS WHY THE GM'S OF THE USA WILL LOSE TO TOYOTA IN SALES BECAUSE THE MATRIX RECALL WAS FINISHED IN FEB 2020. MY VIBE IS STILL WAITING FOR THE NEW AIR BAG. I WENT TO TOYOTA DEALER AND THEY AGREE THE MATRIX AND VIBE USE SAME PARTS. THEY CAN NOT PERFORM RECALL BECAUSE GM HAS TO DO IT. WHY DO WE HAVE TO WAIT YEARS FOR A FIX.NYSI STATES TOYOTA. WHEN I TRY TO SELL OR TRADE CAR, THEY WANT RECALLS FIXED. TERRIBLE CUSTOMER SERVICE. *TR