PONTIAC Complaints

GM claims to have already completed a safety recall for Power steering, but I didn't see any issues with the power steering prior to them doing this service except for the "Power steering" message on the display. The only reason I brought in at that time (5/18/2023) was to replace the gauge cluster which they also had to replace a second time due to faulty replacement. And now the new issue with power steering still continues to persist (steering wheel locks up while driving). Also the "Power steering" error message was never cleared after the initial service. I have a carfax report showing the power steering being serviced by 2 other GM dealerships after the initial service. This is an electric power steering system so there's no fluid that can leak and should not need serviced multiple times in the same year. They now refuse to fix the issue saying that it's now my problem because the part they replaced is out of warranty. The customer service rep for GM told me there wasn't anything more they could do because it's a 2008! I'm sorry but that should not matter considering the car is still under 200k miles and only 10000 miles were driven before we took it back the second time, and 2000 miles before taking it back the third time. They also claimed that safety was their primary concern at the same time they tell me there's nothing more they will do. This definitely a safety concern but GM doesn't actually care. I'm trying to prevent an accident but they are not. I really hope a pedestrian doesn't step out in front of me the next time the steering wheel locks up because I won't be able to swerve to miss them.

Power steering went out while I was driving it on 3-2-25. It happened before, on 2-5-25, and I took it to my service person right away. There was a message that said no power steering. Turning was a danger to myself and others because I do not have the arm strength to turn very well.

The contact owns a 2005 Pontiac Grand Prix. The contact received notification of NHTSA Campaign Number: 14V400000 (ELECTRICAL SYSTEM). The contact stated that while attempting to start the vehicle, the vehicle failed to start. There were no warning lights illuminated. The contact asked his daughter to remove the keychains and lanyards from the key. The vehicle was started after removing the lanyards and keychains. The contact stated that the failure persisted. The local dealer was contacted; however, the vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 130,000.

Currently at around 220,000 miles and my power steering is constantly going out. Luckily it hasn’t gone out while driving, yet, but when I turn my car on the steering wheel is stiff and I get the power steering alert on the radio screen. I turn the car off and on a couple of times and it goes off. My concern is it happening while driving. Also, since this has occurred, my steering wheel shakes/turns left to right on its own while at a complete stop. As I’m driving I feel it trying to move on its own. Kind of scary.

The contact owned a 2009 Pontiac G5. The contact received notifications of NHTSA Campaign Numbers: 14V047000 (Air Bags, Electrical System) and 14V171000 (Electrical System). The contact requested to be removed from the recall distribution list. The local dealer and manufacturer were contacted and referred the contact to the NHSTA Hotline for assistance.

When driving I can’t steer correctly steering wheel goes stiff where I can’t turn the electric powering light comes on

The contact owns a 2007 Pontiac G6. The contact stated while driving at various speeds, the vehicle lost power steering functionality. An unknown message for the power steering was displayed. The contact was able to pull over to the side of the road. The contact turned off the vehicle and waited for a while before restarting the vehicle. The vehicle was able restarted; however, the failure recurred. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact stated that the failure had gotten progressively worse. The failure mileage was approximately 240,000.

What component or system failed or malfunctioned, and is it available for inspection upon request? The Toyota 2.4L 2AZ-FE engine in my 2009 Pontiac Vibe GT suffers from excessive oil consumption due to a known piston ring defect. The rapid oil loss between changes puts the engine at risk of failure. The vehicle is available for inspection upon request. How was your safety or the safety of others put at risk? This issue poses a serious safety risk because: 1.Oil levels drop unpredictably, increasing the risk of sudden engine failure while driving, which could lead to accidents. 2.No dashboard warning appears when oil is low, making it difficult to detect before damage occurs. 3.Toyota acknowledged this defect under Warranty Enhancement ZE7, but Pontiac Vibe owners were excluded, despite having the same Toyota-manufactured engine. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes. Independent mechanics have confirmed the excessive oil consumption, consistent with the known Toyota 2AZ-FE defect. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives, or others? •Toyota acknowledged the issue in their vehicles but refused assistance for the Pontiac Vibe GT. •GM has not inspected the vehicle, even though they marketed and sold it. Were there any warning lamps, messages, or other symptoms of the problem prior to the failure, and when did they first appear? •No warning lights indicate low oil levels. •Symptoms include rapid oil loss, increased engine noise, and potential knocking if oil is not constantly monitored. Summary for NHTSA The Pontiac Vibe GT uses the Toyota 2AZ-FE engine, which Toyota admitted has a piston ring defect. Toyota extended warranties for their vehicles but excluded Pontiac Vibe owners, leaving us with a known defective engine. This creates a safety risk that should be investigated.

The contact owns a 2008 Pontiac Torrent. The contact stated that while her daughter was driving at undisclosed speeds, the vehicle was vibrating excessively. The ABS warning light was illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed that the rear sub frame had an excessive amount of rust. The vehicle was not repaired due to the rear wheel assembly detaching from the excessive amount of rust. The manufacturer was not made aware of the failure. The vehicle remained at the residence and had not been driven since the failure. The failure mileage was approximately 165,000.

When I go to pull into a parking spot or leave a parking lot I sometimes (often) hear a dinging sound then all of the sudden I lose power steering to where I almost hit the cars around me. There has been the same make, model and year of my car that has had a previous recall for electric power steering assist (eps) in the past