2011 PORSCHE PANAMERA Complaints

2011 PANAMERA CAMSHAFT RECALL. 5/24/2017 EXPERIENCED ENGINE FAILURE. VEHICLE TOWED TO DEALER. MILEAGE ~80K. DEALER STATES CAMSHAFT BOLTS SHEARED BUT I HAD TO PAY FOR REPAIR 50/50. NO KNOWN RECALLS WERE STATED AT TIME OF REPAIR. AROUND MAY 31, 2017 PORSCHE ACKNOWLEDGED MORE OR LESS THERE MIGHT BE A PROBLEM. HERE IS WHERE THINGS GET 'STICKY': ONCE KNOWLEDGE OF POSSIBLE RECALL, WAS PUBLIC ON JANUARY 12, 2018 LETTER RELEASED AND I RECEIVED. I CONTACTED MY DEALER TO INQUIRE ABOUT RECEIVING THE 'CORRECT' PART RATHER THAN THE REPAIR PARTS I RECEIVED ON 5/24/2017. DEALER STATED PART 'KIT' WAS NOT YET MANUFACTURED. I CALLED PORSCHE WHO STATED PARTS WERE BEING ENGINEERED AND I WOUKD BE NOTIFIED WHEN PARTS WERE AVAILABLE. AROUND MID FEBRUARY 2018 I CALLED DEALER WHO STATED THEY WERE STILL WAITING ON PARTS 'KIT' . FINALLY, MARCH 8, 2018 I CALLED DEALER WHO SAID THEY NOW HAD THE SPECIAL 'PARTS' KIT FOR MY CAR. I TOOK MY CAR TO DEALER MARCH 14, 2018 FOR REPAIR. MARCH 15, 2018 DEALER CALLED TO STATE 'WE HAVE TEVIEWED YOUR PREVIOUS REPAIR FROM MAY AND HAVE DETERMINED YOU HAVE THE CORRECT PARTS AND WE WILL NOT BE PERFORMING THE RECALL REPAIR ON YOUR VEHICLE. HOW IS IT POSSIBLE THAT MY VEHICLE HAS THE CORRECT PARTS ALREADY FROM A REPAIR PRIOR TO RECALL AND MORE IMPORTANTLY PRIOR TO THE PARTS BEING IN EXISTNCE UNTIL AFTER MY REPAIR DONE IN MAY OF 2017? MY CAR HAS BEEN IN NUMEROUS TIMES SINCE THE CAMSHAFT REPAIR FOR ROUGH IDLE. NOW, THE DEALER SAYS I HAVE A LOOSE MOTOR MOUNT AND REPAIR COST $1000. YET THEY PULLED MY MOTOR IUT($2400 MY PART) WHEN CAM BOLTS REPAIRED I AM FILING REPORTS WITH MY ATTORNEY GENERAL AND CONSUMER FRAUD. I HAVE BEEN LIED TO OVER AND OVER. I HOPE OTHERS WILL INTERNET SEARCH CLASS ACTIONS ( JOIN). NOW I HAVE A VEHICLE THAT I HAVE ZERO FAITH IN THE REPAIR I HAD DONE WITH SUB PAR PARTS. IF THE NHTSA DOES NOT SEE THE FRAUD, THEY ARE IGNORANT.

TL* THE CONTACT OWNS A 2011 PORSCHE PANAMERA. WHILE DRIVING 45 MPH, THE CHECK ENGINE INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 17V368000 (ENGINE). THE DEALER (PORSCHE OF DESTIN, 808 AIRPORT RD, DESTIN, FL 32541) STATED THAT PARTS WERE UNAVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS ALSO CONTACTED AND WAS UNABLE TO PROVIDE ASSISTANCE. THE FAILURE MILEAGE WAS 45,000.

TL* THE CONTACT OWNS A 2011 PORSCHE PANAMERA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V368000 (ENGINE); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (PORSCHE OF NASHVILLE, 1580 MALLORY LN, BRENTWOOD, TN 37027) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2011 PORSCHE PANAMERA. WHILE DRIVING 70 MPH, THE VEHICLE STALLED AND THE CAM INDICATOR ILLUMINATED. THE VEHICLE WAS NOT ABLE TO RESTART. THE VEHICLE WAS TOWED TO A LOCAL DEALER (WALTERS PORSCHE 8423 INDIANA AVENUE, RIVERSIDE, CA 92504) WHERE A DIAGNOSTIC TEST WAS PERFORMED. THE VEHICLE WAS NOT REPAIRED. THE VIN TOOL WAS UNABLE TO CONFIRM IF THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V368000 (ENGINE). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 57,800.

CAMSHAFT BOLTS FRACTURED. VEHICLE WAS STATIONARY AND WAS GETTING AN OIL CHANGE AT A PORSCHE MECHANIC. THIS COULD HAVE RESULTED IN FATALITIES AND FURTHER ENGINE DAMAGE HAD I BEEN DRIVING THE VEHICLE. THIS DEFECT WAS RECALLED ON THIS MODEL IN CHINA DUE TO IT BEING A SAFETY ISSUE. PORSCHE MUST BE HELD ACCOUNTABLE FOR THIS DEFECT IN THE US, AS IT IS AWARE OF THIS ISSUE. THIS IS CAN BE A DEVASTATING HAZARD THAT CAN COST LIVES. IT MUST BE ATTENDED TO !!!! *TR

THE ENGINE OF MY PORSCHE PANAMERA WENT INTO A TOTAL FAILURE BECAUSE OF FAULTY DESIGN/PARTS BY THE MANUFACTURER (I.E. SCREWS BROKE INSIDE THE CAMSHAFT/BLOCK). AFTER DOING RESEARCH ONLINE, THIS IS A VERY COMMON PROBLEM WITH PORSCHE PANAMERA, EVEN THE SERVICE MANAGER AT THE DEALERSHIP (PORSCHE OF ORLANDO) TOLD ME THIS. DUE TO THIS ISSUE, THE CAR, WHILE MY SON WAS DRIVING, ESSENTIALLY STOPPED WORKING AND QUICKLY DECELERATED FROM 70 MPH TO A COMPLETE STOP IN A MATTER OF SECONDS. LUCKILY, THE SEMI THAT WAS BEHIND HIM MANAGED TO AVOID A COLLISION WHICH, IF SUCH A COLLISION WERE TO HAPPEN, COULD HAVE EASILY KILLED MY SON. PORSCHE ACKNOWLEDGES THAT THIS PROBLEM EXISTS AND A SIMPLE INTERNET SEARCH WILL DISPLAY MULTIPLE COMPLAINTS OF IDENTICAL PROBLEMS WITH THIS VEHICLE'S ENGINE BUT PORSCHE IS NEGLIGENT BY REFUSING TO ISSUE A RECALL ON THE VEHICLES SUSCEPTIBLE TO THIS PROBLEM. NOT ONLY IS THIS A HAZARD, PORSCHE REFUSES TO ISSUE REPARATIONS TO OWNERS AFFECTED BY THIS PROBLEM LEAVING PEOPLE LIKE ME OUT OF WARRANTY AND A CAR AS THE ONLY SOLUTION IS A COMPLETE ENGINE REPLACEMENT WHICH COST MORE THAN THE CAR IS WORTH. EVEN IN OTHER COUNTRIES, NAMELY CHINA, RECALLS HAVE BEEN ISSUED FOR THIS VERY PROBLEM, YET HERE IN THE U.S., THERE HAS BEEN NOTHING. THIS SEEMS TO BE A COMMON ISSUE WITH THIS COMPANY AS VW, THE PARENT COMPANY, WAS RECENTLY SUED FOR LYING ON MECHANICAL STATISTICS (I.E. EMISSION REPORTS). I AM HOPING THAT YOU WILL ASSIST ME IN MAKING A COMPELLING CASE AND ASSURE THAT PORSCHE ANSWERS FOR THEIR NEGLIGENCE AND REFUSAL TO HELP ITS CUSTOMERS. *TR

THE CAM SHAFT ADJUSTER BOLTS WERE BROKEN AND ARE TEARING APART WITH IN THE ENGINE AND CAUSING THE CAR TO STOP AND NOT START BACK AGAIN, THIS IS ALSO GIVING THE CHECK ENGINE LIGHT, START STOP MODE DEACTIVATED, PSM FAILURE ERRORS, THERE IS A RECALL IN CHINA FROM PORSCHE ABOUT THE SAME ERRORS AND SAME YEAR MODELS

TL* THE CONTACT OWNS A 2011 PORSCHE PANAMERA. WHILE DRIVING 30 MPH, AN ABNORMAL NOISE WAS HEARD, THE SPEED REDUCED, THE VEHICLE SHOOK VIOLENTLY, AND THE ENGINE STALLED. THE FAILURE OCCURRED ONCE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE CAMSHAFT AND BOLTS FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 41,000.

EARLIER THIS YEAR, I WAS DRIVING APPROXIMATELY AT 55 MPH, MY 2011 PORSCHE PANAMERA'S ENGINE LOST POWER AND POWER STEERING,. ELECTRONIC SYSTEM SEEMED TO HAVE POWER, BATTERY WAS NOT DEAD BUT ENGINE WAS DEAD RESULTING IN LOSS OF POWER STEERING AND BRAKES. A SIMILAR PROBLEM WAS ALSO REPORTED BY NUMEROUS DRIVERS WITHIN A THREE YEAR PERIOD ON THIS MODEL CAR (WEB SEARCH). WHEN I ASKED IF PORSCHE WAS AWARE OF A SIMILAR ISSUE, PORSCHE REFUSED TO PROVIDE AN ANSWER.

I WAS DRIVING APPROX. AT 55 MPH, ENGINE LOST POWER, LOST POWER STEERING, BRAKES FELT LIKE HAVING NO POWER AND IT WAS VERY DIFFICULT TO BRAKE. ELECTRONIC SYSTEM SEEMED TO HAVE POWER, BATTERY WAS NOT DEAD BUT ENGINE WAS DEAD RESULTING IN LOSS OF POWER STEERING AND BREAK. A SIMILAR PROBLEM WAS ALSO REPORTED BY ANOTHER DRIVER ON JULY 12, 2012 ON THIS MODEL CAR (WEB SEARCH). PORSCHES HAS CHECKED MY CAR AND THEY REPORT THAT THERE IS NO ERROR CODE AND IT MEETS THEIR SPECIFICATION. WHEN I ASKED IF PORSCHE WAS AWARE OF A SIMILAR ISSUE, PORSCHE REFUSED TO PROVIDE AN ANSWER. WHEN I REQUESTED TO HAVE THE CONTACT INFORMATION TO A TECHNICAL REP IN GERMANY OR PORSCHE QUALITY REPRESENTATIVE, IT WAS REFUSED BY PORSCHE. WHEN I ASKED IF PORSCHE HAS DONE A FAULT SIMULATION SPECIFIC TO MY PROBLEM, THEY REFUSED TO ANSWER. LOSS OF ENGINE POWER WHILE DRIVING CAN BE CATASTROPHIC AND LIFE THREATENING. I WOULD LIKE AN OFFICIAL INVESTIGATION INTO THIS DEFECT.