2018 RAM 1500 Complaints

We may have started a claim already reference number 1592940, this is the first I've been able to write out the details. On [XXX] we were driving through South Dakota on the freeway; which was cold but dry and clear with no hazards and within a mile everything happened or about 45-60 seconds First, it was like the gas wasn't getting through because RPMS went from normal to almost 5000. From there, my husband started losing driving power, so he started trying to pull over. Within seconds it seemed to lose engine power as were were pulling over to the shoulder. As we were pulling over the truck gave "loss oil pressure" and then died luckily as we just made it to the shoulder. If my husband had hesitated longer we would have been stalled on the freeway not able to start the truck again. The truck was towed to a local Ford dealership. The Mechanic said it may be a Ram recall but dropped it there and did not continue researching. We called the nearby Ram dealership where the mechanic said over the phone with out actually seeing the truck that is was not a recall. No one else has yet inspected the truck. I first need to know where I'm allowed to go to find an unbiased diagnoses and fair assessment. This was and is the only issue we have ever had with this truck. Maintenance was scheduled regularly, it was well taken care of and only had 110,000 miles on it. We have already had to pay for the towing to the dealership and also the towing from the dealership in South Dakota to home in Washington State to try and get this figured out. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Rear backup camera freezes the display or displays blue screen while backing up. Open recall on the year of vehicle but not under this VIN. Vehicle has been doing this for a long time and seems just recently the recall was started. A possibly unrelated issue is happening where the uconnect does “ghost button pressing” cuts heat, turns on ac, changes clock, settings etc. very unsafe as youre forced to turn heat or ac back on while driving multiple times in a short session of driving

The Hydraulic Control Unit (HCU) is malfunctioning and causing the ABS light, Electronic Stability Control and other warning lights to be triggered. The failing HCU initially resulted in intermittent loss of ABS and traction control but now it is a constant issue. There has been a recall of 2017-2018 Ram 2500, 3500, 4500 & 5500 trucks and the recall addresses a defect in the hydraulic control unit (HCU) that could lead to the failure of the anti-lock brake system (ABS), electronic stability control (ESC), and traction control systems. Below is the link to the 24V-896 Safety Recall Report: https://static.nhtsa.gov/odi/rcl/2024/RCLRPT-24V896-3848.PDF This HCU failure causes the Anti-lock braking system and Traction control system to no longer function limiting function under wet or slippery conditions. This puts the driver and others at risk. Please have the 2017-2018 Ram 1500 included to this recall.

my vehicle started knocking loudly, the all of a sudden I lost power on a 4 lane highway causing other vehicles to swerve around me. this could have been a accident if the road conditions were icy such as they are in Alberta. I had the vehicle towed to the dealership, the connecting Rods were in the bottom of the oil pan. since this incident I have learned of 2 other Eco diesels that had the same thing happen to them. These people are my friends and close aquaintances. So there must be more if I know 3 Eco diesels personally on my town.

Engine started knocking at 65mph. Slowed to find a safe place to pull out of traffic lane. Before pulling over engine stopped but was able to get completely off the road. My safety was not directly at risk but had to wait at the side of the road for 4 hours waiting for tow. The dealer stated they have no idea what failed. The engine has not been inspected. The dealer told me I would have to pay to have it torn apart to find out what failed. There were no warnings except the engine knock. Oil pressure was normal, was not overheating and no check engine light. My safety could have been at risk had I been trying to pull out into traffic. Dealer has been doing all of the scheduled oil changes and inspections. I thought this may have something to do with recall 66A/NHTSA 23V-411. Dealer stated that could not be the reason as that recall fix is a software update?

The HVAC controls are part of the radio unit. The radio unit locks up, requiring the battery to be pulled to reset most of the time. When you dont have the radio working you cannot control the HVAC controls including Defrost which can cause a dangerous driving situation or not be able to drive due to fogged up windows. Also many of the vehicle functions such as the auto dim mirror are inoperative when the radio locks up or doesnt not work (black screen) causing a dangerous night situation. lastly, the reversing camera will not work with a non functioning radio display causing a hazard with a full size pickup backing up to others.

I was driving this [XXX] ecodiesel truck and it threw a rod on a sketchy windy road on a mountain pass. I was told 65 mile tow one way, 90 the other; I chose the former (Liberty Mutual said they’d reimburse $20 of my over $250 tow) thanks again! Not.)). Brought it to Ram in Show Low Arizona, Eric McGraw the service manager was terrific and communicated with me as much as he could. Unfortunately, they said the engine was out of power train warranty (I was at 99,840 miles at time of engine failure), “by time not miles.” I had to call FCA directly and get a [XXX] case manager, Josh who was also stellar in my opinion. 9 weeks; 9 weeks without my truck. That’s 7 total payments for it to what? Sit unfixed while FCA struggled with their top leadership? I bought this [XXX] ecodiesel engine because it was a diesel and diesels are notorious for having higher mileage capability; AND THEN to have everyone at Ram to FCA point fingers, shrug shoulders, and keep me waiting at my own expense; was simply intolerable to me. Luckily, FCA told me Ram would cover %65 of the repair (which is generous, but a slap in the face when I bought a supposed long life diesel from one of the top diesel companies in this country, and then to not cover the whole thing? BEFORE 100k miles?! So I paid $7000 out of pocket for this new engine. There was a lawsuit earlier which details how FCA settled in court over this same model “only 2014-2016 models” supposedly. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

2018 Dodge Ram Rebel won't take gas. Keeps shutting off at pump without filling (30 gal tank) took to dealer was told vapor/gas sensor issue - need to replace gas tank $3500 repair! Vehicle has 88000 miles no accidents. I am the original owner of this vehicle

The contact owns a 2018 Ram 1500. The contact stated while driving at an undisclosed speed in rainy weather, the brake pedal was firmly depressed to stop at a traffic light, but the rear brakes seized, causing the vehicle to hydroplane into the middle of an intersection. The contact made a U-turn and continued driving. The ABS, traction control, and brake system warning lights were illuminated. The vehicle was taken to an independent mechanic, who determined that the ABS module needed to be replaced; however, the parts were on backorder. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 24V653000 (Service Brakes, Hydraulic, Electronic Stability Control (ESC); however, the VIN was not included in the recall. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 113,000.

I have a 2018 Ram, with the 5.7 hemi. I purchased it new in November 2017. I currently have just over 53,000 miles and began to hear a ticking sound on startup that lessened upon driving but never completely gone and could smell exhaust fumes in the passenger compartment. I took this to an independent service center and they reported that two or the rear bolts have broken off that secure the exhaust manifold and the gasket has been damaged. The mechanic states that this is quite common but not a recalled area from the manufacturer. The repair will cost close to $1,000.00 to repair. I do not understand that if this is a common and well known and documented problem and can be a huge safety risk due to the leaking of carbon monoxide into the passenger compartment, why hasn't this t been listed as a safety recall. I now understand that RAM is also discontinuing the production of the 5.7 hemi engine, are these type problems related?