2018 RAM 1500 Complaints

At low speeds the Electronic power steering hesitates and i have to force the wheels to turn. Once upto speed of 35mph or higher the power steering works flawless. This is an issue for me as a first responder and is a safety concern.

XXX, [XXX] East Bound ~ 9:30 PM, , pulling a tandem-axle boat and trailer ~ 6000# GVW , the truck slowed suddenly, in traffic ~ 62 MPH. I contacted CJDR dealers in [XXX], and [XXX], and both stated there was no recall, warranty, or goodwill repair, available for my truck. [XXX] told me the same, when I called. I took the truck to an independent diesel shop, in [XXX] to just go ahead and have a CPS (crankshaft position sensor, and tone wheel) put in. He said both the CJDR dealers and Stellantis told him the truck was “ineligible” for the repair parts kit – he was unable to obtain one. They claimed *my* truck did not have the faulty tone wheel assembly. In the mean time, the code he documented P0335, did not return, and I continued to drive the truck, until XXX, 11:00PM I-4 [XXX] about the 106MM, the truck did the same thing, same trailer, same danger. After restart, limping home, OBDii code P0335, was present. On XXX, I took the truck for diagnosis, to New Smyrna CJDR, and they completed replacement of the CPS and tone wheel, today, XXX. The repair cost me $3,470.98 on Invoice Number XXX. I purchased the truck from New Smyrna CJDR, three months after it was built, which was two days before the production line started using the new design of CPS tone wheel. Stellantis knew, and the dealer knew. Still, they sent me off down the road. I would like to be reimbursed. Please find invoices from New Smyrna CJDR and Reed’s Garage. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Sudden loss of power steering while driving. National chain won’t fix it either, although they said I could lose steering altogether. This is a huge safety issue.

As we were driving along the freeway at highway speeds, the dash lights completely cut out on my ram 1500 2019. At first, this seemed to simply affect the visibility of the central console, speed controls, light indicators, etc. But then as we continued on and proceeded to exit the freeway, the entire vehicle shut down and lost total power steering speed control and power braking. I had to rapidly exit and take at safety on side of the road before completely losing control. Previously we had lost power to the video control display but it had never lost power before. We had also previously experienced where we were on the freeway at freeway speeds and the cruise control just rapidly shut down the same time as the video console shut down and the vehicle proceeded to slow rapidly and unexpectedly. After the incidence of losing cruise control and losing the central display, we took the vehicle multiple times to a ram authorized dealer service center in salt lake City as well as an independent shop. Neither could replicate and the issue as it is severely intermittent. We continued to use the vehicle given their clean bill of health. However, this incident showed a new level of severe risk in driving the vehicle. There were no warning indicators or flashing lights as the console completely failed in the middle of the driver screen. By several mechanical shops unable to replicate the issue. We were able to start recording upon the demonstration of the latest incident and have a video of this happening but too large to upload. Should this have happened while we were still on the freeway and unable to safely navigate to a shoulder on either the left or right of the road, we would have essentially been forced to go from full-freeway speeds in a matter of seconds, creating a significant risk for ourselves and others. You can see in the video the central console goes completely black does not show speed Indicators does not flash any warning signal, intermittent control.

Took truck in for warrenty work, engine started nocking techs checked said rod could come through side of engine, Ram know this but refuse to do anything. truck has less than 70000 miles was told 17000 dollar for new motor and install, and there still other issues with this truck, why no recall, this seem to be a problem with 3.0 eco diesel and Ram reufes to recall, now I'm in a bad situation, i paid 25000 last July from a private sale, truck ran great till week ago im a honorable vetran on a 40 percent VA disability claim i would like some help getting some of my money back. Please advise

The contact owns a 2018 Ram 1500. The contact stated that the infotainment screen delaminated, and the HVAC system, radio, rear-view camera, or navigation system became inoperable. The vehicle was taken to the dealer, and it was determined that the radio needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 40,000.

Have had repeated intermittent EPS warning light alerts, sometimes followed by complete loss of power steering even at speed. The light and issue go away once I cycle the key off and back on again but eventually come back. Obviously this is a dangerous fault.

The contact owns a 2018 Ram 1500. The contact stated that the ABS warning light and traction control warning light were illuminated. The contact retrieved information about a recall with a similar failure; however, the recall information was unknown. The vehicle was taken to a certified mechanic who diagnosed the vehicle and determined that the hydraulic control unit had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 75,000.

The vehicle with 85,000 miles has suffered a catastrophic internal component failure of the Electric Power Steering (EPS) system, rendering it incredibly dangerous to drive. Because the control module and motor are permanently sealed inside the steering gear assembly, a simple electrical failure forces a complete replacement of the rack. This is a known issue with the Dodge Ram pick ups from the years 2013 through 2019

My ABS Control Module on my 2018 Ram 1500 Express has been out for over a year and the part is still on backorder. I need this fixed as it is a safety issue. My ABS, traction control, and emergency brake light is on.