2018 RAM 1500 Complaints
View complaints related to 2018 RAM 1500. The complaints found here are submitted by actual consumers with first hand experience. There are more than 640 complaints submitted for the 2018 RAM 1500. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2018 RAM 1500- Tarentum, PA
The contact owns a 2018 Ram 1500. The contact stated when he first started the vehicle he observed that a red steering wheel with an exclamation point was flashing on the instrument cluster. The contact stated that when he had shifted the vehicle into drive (D) and was turning the steering wheel to drive onto a street onto the street the steering wheel was locked. The contact turned the vehicle off and on several times and was able to regain power steering functionality. The contact stated that the failure was intermittent but was now an ongoing failure. The red steering wheel warning was no longer flashing as was constantly illuminated. The contact had taken the vehicle to a local dealer who diagnosed the vehicle and determined that the power steering gear and a printed circuit card needed to be replaced. The vehicle was not repaired. The contact had researched on line and related the failure to manufacturer recall number: VB9 - Electric Power Steering Gear (Steering) The manufacturer was informed of the failure. The failure mileage was 77,825.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2018 RAM 1500- Valley Springs, CA
Our truck only has 70,000 miles on it. My husband is a mechanic and has taken very good care of the truck. While traveling a few weeks ago the truck just started to miss and died. We lost all power. I am still under warranty thankfully. But I have read about all of the engines issues that are happening with this year and model. When is something going to be done about the engine failure? We could have died if we were on a busy highway. This is a very dangerous issue. I won’t know what the issue is until I get it to the dealer. The issue is not coming up on the scanner that is used by the automotive shop that my husband works at. I really think that is an issue within itself also. Does someone have to die to be able to get this resolved? I am now thinking I will sale my vehicle when it gets fixed. I can’t take any chances as we just bought a camping trailer and I can’t imagine breaking down towing that. I’m going to be the big loser in this situation as I will probably lose money selling it. Please step up and help us owners out with the known issues about this vehicle engine issues and issues the proper recall.
Source: NHTSA WEB SITE -
2018 RAM 1500- Ocala, FL
Intermittently loses ABS, traction control, and cruise control. Now throwing multiple error codes but does not "store" any codes. Lights/warnings/chimes are intermittent and random. Upgraded parts to repair are unavailable. This is a known problem with these vehicles. Most recently randomly throws service shifter codes and vehicle shifts into neutral with no warning. Main vehicle computer has been replaced, did not remedy the problem(s).
Source: NHTSA WEB SITE -
2018 RAM 1500- West Henrietta, NY
Radio Delamination, safety issue, loss of control features, backup camera turns on, making unwanted phone calls
Source: NHTSA WEB SITE -
2018 RAM 1500- Las Vegas, NV
I bought my ram 1500 in January 2019 brand new from the Sahara Dodge in Las Vegas. I have been up to date on my services and have brought the vehicle in to a Dodge dealership if i ever had an issue. It currently has approx 78k miles on it. ON [XXX] I was driving on the freeway going approximate 65MPH and my truck started shaking really bad. While it was shaking I started to see oil spraying from my engine. As I was trying to slow down my truck just shut off in a travel lane and NHP troopers had to push me out of oncoming traffic… thankfully no one was Injured. I had the vehicle towed to desert 215 superstore dealership located at 8030 Rafael Rivera Way, Las Vegas, NV 89113. The service advisor did not call for several days, so I contacted the manager Derek Davis. Derek advised me that my crankshaft had snapped in half, causing a piston rod to snap, which poked a hole through my engine. I need an entire new engine. I do have a recall on my vehicle 66A (reference the crankshaft sensor) which i tried to get repaired but I was told to wait by the prestidge Dodge dealership in Las Vegas because i had two recalls on my vehicle and they had to order the parts. This power train failure is directly related to the recall I had with the crankshaft sensor. With several weeks of me calling for updates, the service advisor asked me to provide service records to provide to “corporate” to see if they will cover the repairs. On 7/23/24, service advisor James Cruz called and told me that they are not going to cover it. I asked “even though I need a repair directly related to the recall” and he said yes. He then provided me the phone number to ram cares to call them directly. On 7/24/23, I received a phone call from Chrysler corporate and provided all the information to them, but they are telling me the dealership knows what to do with “recall repairs” but she is still trying to find out… The dealership is extremely hard to get information or help from. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FO
Source: NHTSA WEB SITE -
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2018 RAM 1500- St. Louis, MO
The contact owns a 2018 Ram 1500. The contact stated while driving at undisclosed speeds, there was an abnormal ticking sound coming from the vehicle. The contact stated that while the vehicle was inside the garage, the contact noticed an abnormal exhaust odor. After inspecting the vehicle, the contact became aware that the exhaust manifold bolts were fractured. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the manifold and bolts needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and the contact was referred to the NHTSA Hotline. The failure mileage was approximately 98,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2018 RAM 1500- Pennellville, NY
The contact owns a 2018 Ram 1500. The contact stated that while driving at various speeds and turning the steering wheel to the left or the right, the power steering functionality was inoperable. The contact needed to use both hands to turn the steering wheel. The steering wheel would continuously turn in the opposite direction. The steering wheel was extremely difficult to turn. The service power steering message was displayed. The contact viewed a video regarding the lower steering shaft u joint. The contact used a tester and checked the fuses. The contact called the local dealer and was informed that a diagnostic test was needed and that the repair would be an out-of-pocket expense. Additionally, the contact was informed that the vehicle was out of warranty and there was no recall associated with the failure. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The approximate failure mileage was 99,899.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2018 RAM 1500- Port Norris, NJ
While driving down the highway I lost my power stearing. The power stearing keep going in and out from 10 mph to 50 all speeds.
Source: NHTSA WEB SITE -
2018 RAM 1500- South Bend, IN
On 07/11/2024 while driving my 2018 RAM Ecodiesel at highway speeds, a warning light came on that said "Service Power Steering" and my electronic power steering (EPS) completely stopped working. This caused an extremely unsafe situation as I was traveling at roughly 65mph in moderate traffic and had to perform an evasive maneuver to keep from colliding with the vehicle next to me and pull my vehicle to the side of the road. I have an appointment with a local RAM dealer today 07/15/2024. Vehicle available for inspection upon request.
Source: NHTSA WEB SITE -
2018 RAM 1500- Columbia, KY
The contact owns a 2018 Ram 1500. The contact stated while driving at various speeds, the vehicle made an abnormal sound. The vehicle was taken to the local dealer, where it was diagnosed that the exhaust manifolds were leaking due to fractured exhaust bolts. The dealer replaced the two exhaust manifold gaskets and bolts. The vehicle was repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 99,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE