2017 RAM 1500 Complaints

While driving on I70 in downtown Indianapolis, I was alerted by a semi driver that something was wrong with my vehicle, or he was attempting to get my attention for something. Once he got my attention, I could see a trail of liquid pouring out from behind me. Thankfully, I was able to get over and get off the highway. I tried to get somewhere safe, but eventually the truck sputtered out. We have now learned that the fuel tank straps failed, and since then we now knoww Chrysler is aware that they are faulty, and that this is something Chrysler is aware of and they have an extension warranty X75 for the 2017. However, they do not have a recall. And I have been attempting to handle things with them directly. They have agreed to take care of the faulty fuel tank straps, but they are not responsible for any consequential damage. I could have been killed that day, if traffic was more severe, or someone flicked a cigarette and it hit the fuel. I could have burnt alive in the truck. Chrysler keeps sending me up the chain, and i'm just told they only owe for the fuel straps. So far I have missed work, had to pay out of pocket for a rental and there is at minimum of $2000 in repair and $200 in out of pocket tows.

The contact owns a 2017 Ram 1500. The contact stated that the ABS, ESC, and cruise control warning lights were illuminated and became inoperable. While depressing the brake pedal, the braking distance became extended. The failure made the vehicle difficult and unsafe to drive in inclement weather. The vehicle was taken to a certified mechanic who diagnosed the vehicle and determined that the hydraulic control unit had failed and needed to be replaced. The vehicle was taken to another certified mechanic and confirmed the diagnostic result. The dealer was contacted, and it was confirmed that the vehicle could not yet be repaired due to the part being on backorder. The vehicle was taken to another dealer, Parker Chrysler Dodge Jeep Ram (105 Parker-McGill Dr, Starkville, MS 39759); and it was confirmed that the part for the repair was unavailable. The manufacturer was informed of the issue. The contact was waiting for the response from the manufacturer. The failure mileage was approximately 140,000.

The issue is rot on the frame. It was already recalled for frame rot where the gas tank straps mount. Now the frame is rotated in front and behind the area repaired. The inspection garage said this is probably the last time it will pass. The truck is only 8 years old with 107,000 miles. If it continues it will be unsafe to drive next year. This is happening to many owners of this vehicle. The rest of the vehicle is in very good condition. Please check into this problem, no one should have this problem after spending good amount of money for these vehicles.

Intermittent failure of electronic power steering similar to other recalled items.

The contact owns a 2017 Ram 1500. The contact stated that while driving at an undisclosed speed, several undisclosed messages were displayed, and the ABS module malfunction warning light was illuminated. The contact stated that the ABS and traction control warning light remained illuminated, and the cruise control became inoperable due to the failure. The local dealer was notified of the failure, but no assistance was offered. The manufacturer was not yet contacted. The contact was informed that the VIN was not included in NHTSA Campaign Number: 24V653000 (SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL (ESC). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 120,000.

Vehicle is suffering from a known hardware issue with the ABS module error code C2200–49 upon further research there are no known fixes at this time for the vehicle and it may cause brake failure. Disables cruise control and all stability contol to include ABS

The contact owns a 2017 Ram 1500. The contact stated that while driving approximately 45-50 MPH, the electric power steering became inoperable, but the contact was able to avoid a crash. The check power steering warning light was illuminated after the failure. The local dealer was contacted and the dealer confirmed that a previous recall repair was performed on the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.

The contact owns a 2017 Ram 1500. The contact stated that while driving at an undisclosed speed, the steering wheel seized. The message "Service Power Steering" was displayed. The contact called a tire retailer and was informed to disconnect the battery to reset the vehicle. The contact disconnected the battery, which corrected the failure temporarily, but the failure persisted. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact related the failure to NHTSA Campaign Number: 19E077000 (Steering); however, the VIN was not included in the recall. The manufacturer was made aware of the failure. The failure mileage was approximately 200,000.

Per my dealer, Hudson Chrysler Dodge Jeep of Hudson, WI the ABS Module in my 2017 Ram 1500 has failed, and needs to be replaced. The part is on permanent backorder with no eta on production or shipping. There are thousands of complaints online regarding this issue, that Ram is not correcting. My dealer told me they may never receive the part, and there is no solution for it. The part number is 68295368AC

The front fuel tank strap mount rusted out causing the fuel tank to drop and dangle by only the rear strap. The resulting pressure from the tank pushed the, now detached, front strap onto the rear drive shaft and gouging it to un-safe condition. Thankfully it did not wear completely through the drive shaft as seen in other reports. This is a know issue with these trucks. There is a extended warranty campaign but this needs to be a full on recall. And replacing items damaged from this failure ie drive shaft.