2018 RAM 1500 Complaints

My 2018 Ram 1500 suddenly lost power steering assistance while I was driving, making the steering extremely difficult to turn and creating a significant safety hazard. The power steering stopped working without adequate warning, and I am concerned about the known issues involving the electric power steering system on these vehicles. I am reporting this failure to NHTSA because a sudden loss of steering assistance could increase the risk of a crash.

The contact owns a 2018 Ram 1500. The contact stated that while stopped and attempting to turn left, the steering wheel became firm, making it difficult to turn the steering wheel. The vehicle was turned off and restarted; however, the failure persisted. The vehicle was pulled over to the side of the road and stopped. The vehicle was towed to an independent mechanic, where it was diagnosed that a chip needed to be reset. The vehicle was not repaired. The vehicle was then taken to a dealer where it was diagnosed and determined that the rack and pinion was damaged and needed to be repaired. The vehicle was not repaired. The vehicle was then towed to the residence. The manufacturer was notified of the failure. The failure mileage was unknown.

This a Petition being filed and related to NHTSA Compl# 1827216. Petitioner respectfully submits this Petition to the NHTSA and requests a hearing to determine if Chrysler (FCA US, LLC) by and/or through its authorized dealer Hanania CDJR of Palm Coast (Hanania CDJR) has violated the 49 U.S.C 30120, or other applicable law, and where appropriate remedies consistent with the law. The facts set forth below demonstrate that: 1.the Petitioners vehicle is subject to recall; 2.the vehicle experienced a failure that left the vehicle disabled in the roadway in a manner was both consistent with the recall and also supported by the vehicle’s ECM fault codes P0087 and P016f; 3.Hanania CDJR received the vehicle inoperable on 04/24/2026 and engaged in work specifically related to the recall; 4.that Petitioner did not and has not authorized any work outside that of the recall and has not provided any payment authorization; 5.Hanania CDJR ordered the parts needed to complete work in alignment with the recall service protocol: 6.Hanania CDJR disassembled the engine and took significant efforts to replace the fuel injectors and related fuel system components; 7.Hanania CDJR encountered difficulty removing the final injector and determined that the #6 injector, a part they were replacing and that is authorized as a part of the recall, could not be removed due to carbon build-up; 8.Hanania CDJR then ceased all work and demanded that Petitioner redress the work they began under the recall through the purchase and installation of cylinder heads or a complete engine at a cost of between $11,856.20 and $19,538.20. 9.Hanania CDJR failed to complete the recall and the work they initiated; 10.Hanania CDJR has had the vehicle under their custody exclusively for work under the recall for 104 days as of submission: and 11.Hanania CDJR and/or Chrysler has not provided adequate remedy under the law to purchase the vehicle or provide an adequate replacement.

My 2018 Ram 1500 Ecodiesel failed during acceleration on a busy freeway at 70 mph. I was able to avoid traffic and coast to the right shoulder. After paying for a tow, my scan tool called out four permanent codes: P0336, P061C, P062B, and U1401, proving the unsafe stall was directly caused by a delaminated or broken tone wheel. This failure is the root cause behind my open safety recall 66A. However, recall 66A only calls for a software fix and does not address my hard no-start condition. Since my Ram 1500 was manufactured in April of 2018 and the X94 warranty extension cut off date is March 26, 2018, I have no recourse to force FCA to address my failed tone wheel related to and actually the root driver behind the 66A safety recall. I intend to request FCA perform a "Goodwill" repair of the tone wheel. My complaint is I do not have a way forward to get my truck road worthy and safe under recall 66A. FCA cannot perform 66A on my Ram since the software repair cannot be completed while the truck is in a hard no-start condition due to the root driver behind the 66A safety recall. I should not be required to pay for a component known by FCA and the NHTSA to be the actual cause behind the safety recall.

The contact owns a 2018 Ram 1500. The contact stated that while driving at an undisclosed speed, the instrument cluster independently enabled the seat adjustments, made phone calls to 9-1-1, and adjusted the side-view mirrors. Additionally, the instrument cluster independently activated and deactivated the heat and air conditioning control switches. No warning lights were illuminated. The dealer was not made aware of the failure. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was 58,000.

>What Failed: There is a known issue with the fuel tank safety roll over value not functioning properly in many of the RAM vehicles. The valve stops functioning properly causing the fuel not to enter the gas tank when trying to fuel up. As you try to fuel, the gas comes spraying back out of the gas tank filler neck all over the side of the truck, my hands, and the ground causing risk of fire. >Person filling gas and all others in area at risk of fuel fire. >Problem is known by the dealer, and they charge customers to replace gas tank. Dealer has refused to issue a recall. >Defective component has been inspected by dealer, and they are aware of the known issue with roll over value not functioning. >No warning lamps or messages. Just a visual of the gas not being able to enter gas tank and pouring out onto myself and ground at gas station.

Greetings, I’m writing regarding a recent power steering issue in my 2018 Ram 1500. While driving the other day, I started noticing some stiffness in the steering wheel when going around turns. It wasn’t long after where I made a turn at a traffic light and the steering completely locked up and nearly caused a head-on collision with another vehicle. My wife was in the car and she was genuinely terrified. I am grateful that no accident occurred, but it could’ve been very bad. At this point in the drive the power steering light came on the dash. Issues with the steering continued to persist until the steering completely locked up where you could not turn the wheel whatsoever. Luckily I was in a parking lot when that happened. The vehicle now has no power steering and I am unable to turn the wheels. Not only is this a major inconvenience but most importantly it is very dangerous and could’ve easily caused a fatal accident. After researching this issue online, I’m surprised how the electric power steering system has not been recalled by Ram, given all of the testimonies to this issue including a class action lawsuit. I hope that something will be done about this in the near future to ensure the safety of drivers and passengers of vehicles with this model power steering system. Thank you, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The electronic power steering went out in the middle of driving. My safety, the safety of my passenger and other drivers were at risk due to my inability to turn the steering wheel. The issue has been confirmed by a Dodge Ram dealership. No. There were no lights indicating an EPS issue until the steering failed.

Prior to paying cash for this vehicle, I had the dealership connect it to an obd-11 scanner to ensure that there weren't any codes. (I wasn't aware at the time that if the codes were cleared prior to the test drive and before the vehicle was drove a certain amount of miles nothing would show up ) The truck seemed to be in ok condition. Before even making it 10 miles off the lot to my home the salesman who was to follow me in my new vehicle had issues and upon return to the dealership the truck had several "stored" and "active" codes which the salesman again cleared and told me to drive home and come back Monday with the truck the truck went into catastrophic failure and has been sitting since. The codes are P0365 indicating the entire PCM is failing or failed and P0606 an internal processor code which has to do with the computers not being able to calculate wheel speeds with the transmission and engine and how much gas to spray. And a P0616C EatC level 2 RPM performance code. There codes have to have been issues within the truck from my understanding to be both active and stored codes. I was sold a dangerous truck and they're not willing to give my money back or put me in a safe vehicle.

EGR cooler failed while driving on May 29, 2026. Towed truck to Greenville Chrysler that day. EGR cooler, melted intake manifold and melted wiring harness are being replaced. Service Advisor says "Safety Recall VB1 / NHTSA 19V-757 Diesel EGR Cooler" was accomplished in 2021. Per the Recall, the EGR cooler is replaced with a new part number. Accomplishment of this recall clearly did not eliminate the problem of egr cooler failure and the resulting damage to intake manifold and wiring. Do i have any financial recourse in this case due to recalled parts failing again ? I have requested that the dealer provide failed parts upon completion of reparis. Myself and others were put at risk when my truck lost all power on IH-30 in traffic before daylight. Dealer has verbally indicated that the egr cooler failed and melted intake manifold and wiring harness. No inspection by anybody except dealer service shop. No warning lamps or other symptoms noticed before failure.