2014 RAM 1500 Complaints

The contact owns a 2014 Ram 1500. The contact stated while driving at 50 MPH, the vehicle became difficult to maneuver. The Electronic Power Steering warning light was illuminated. The vehicle was taken back to the residence. The contact used a diagnostic tool to diagnose the vehicle and determined that the steering rack and pinion needed to be replaced. The vehicle was repaired; however, the failure persisted. The manufacturer was notified of the failure. The failure mileage was approximately 150,000.

Was backing into a parking stall, I turned the wheel to the right and started to back up, when I did this, the lower control are broke away from the frame of the truck. The truck was taken to Hendricks Dodge in Charlotte, NC. It was inspected, determined that it was a manufacture failure. It was submitted to insurance as well, they had an independent investigator look at it, they also determined that it was a manufacture failure. Had I been on the road or interstate this would have caused a major accident. Submitted an Insurance claim. Claim was denied, stating it was a Manufacture Failure. Insurance Company Hired an Independent Appraiser / Investigator. No warnning lights or indicators.

The contact owns a 2014 Ram 1500. The contact that the vehicle was included in NHTSA Campaign Number: 22V406000 (Fuel System, Diesel), and a partial repair was performed; however, after an inspection, it was determined that no replacement of the high-pressure fuel pump was necessary, and the additional repair was not performed. The contact stated that within 2,000 miles of receiving the recall repair, while driving at approximately 55 MPH the vehicle lost motive power while attempting to accelerate. The contact coasted to the side of the road however, the contact was unable to turn off the vehicle. After several attempts, the contact shifted to park, restarted the vehicle, and continued driving. The contact stated that there were several unknown warning lights flashing. While driving 40 MPH, the vehicle continued sputtering while attempting to accelerate. While stopped at a stop light and then accelerating, the vehicle only accelerated to 15 MPH and then stalled. The contact was able to restart the vehicle after several attempts. The vehicle was driven to the dealer and the contact was informed that the high-pressure fuel pump could not be replaced since the VIN was no longer under recall related to the failure. The vehicle was taken to a certified mechanic who diagnosed the erratic reading of the fuel pump at the fuel rail and removed the fuel filter that was black and contaminated with metal and debris. The fuel filter was replaced; however, the vehicle was considered inoperable due to fuel pump failure. The contact was informed that the fuel pump needed to be replaced. The manufacturer was made aware of the failure and opened a case. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 203,225.

The contact owns a 2014 Ram 1500. The contact stated that when the vehicle was started, the ABS and brake warning lights were illuminated. The vehicle was taken to a dealer where it was diagnosed that the ABS sensor needed to be replaced. The vehicle was not repaired. The contact stated that almost a year later, while driving approximately 30 MPH in inclement weather, the vehicle lost traction and slid. The manufacturer was not notified of the failure. The failure mileage was unknown.

The electric power steering (EPS) system on my 2014 Ram 1500 has intermittently failed, most recently when transitioning from idle, such as leaving a parking lot, and during deep turns. This marks the third time I've experienced steering-related issues with this truck. Each time the EPS fails, a "Service Power Steering" alert appears, and the steering becomes extremely difficult, posing a serious safety risk, especially in situations requiring precise maneuvering or sudden corrections. A sudden loss of steering control could lead to a collision, potentially resulting in serious injury or death. This issue has been previously repaired twice—once by the original dealer and once under warranty after I purchased the truck, without prior knowledge of the problem. Despite these repairs, the failure has returned, indicating an unresolved or recurring defect. The issue has not yet been diagnosed or confirmed by a dealer or independent mechanic for this latest occurrence. The vehicle is available for inspection upon request.

The contact owns a 2014 Ram 1500. The contact stated that while the vehicle was parked, the steering wheel was seized, and the power steering warning light was illuminated. The vehicle was restarted, and the contact stated that the steering wheel became difficult to turn. The vehicle was towed to the residence. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 140,000.

The contact owns a 2014 Ram 1500. The contact stated while driving at an undisclosed speed, the traction control, ABS, and check engine warning lights were illuminated. The vehicle was taken to a dealer where it was diagnosed and determined that the ABS Module needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 70,000.

On or about [XXX], I was traveling on [XXX] in Thomasville GA. As I turned left onto [XXX} The steering wheel suddenly, without notice, locked left a spun right to 12 o'clock,, straight alignment which caused my left risk to to snap and I believe would have been broken if I had not let go of the steering wheel. This caused the vehicle to veer into the left lane slightly across the center lane where oncoming traffic deemed it necessary to veer right to curbside to prevent a collision. Although almost impossible to steer, I managed to turn it around and get it back into my yard which is approximately 800 feet . The steering remained almost impossible to steer after a few checks and then and now it is permanently locked. There were at the time of incident, no warning lights. There after: the service power steering light appears. Thomasville Chrysler, Dodge, Jeep, Ram advised that the EPS rack and pinion is the cause and has to be replaced. I contacted Chrysler Customer service and spoke to customer service representative Ian who advised a recall for this issue is forthcoming and he allegedly tried to assist with this repair. However other customer service representatives deny Ian's statement to me and even claim that he does not work there. The claim number he provided to me is case #[XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Steering started getting very tight and wheel not returning properly to center. I actually have to pull the wheel back to go straight. Truck will drift in a lane from right to left however very tight steering makes it hard to correct easily. According to dealership these trucks have a common problem with the electronic rack and pinion and it needs to be replaced.

The contact owns a 2014 Ram 1500. The contact stated while driving approximately 65 MPH and following a curve to the right, the steering wheel was very difficult to turn. The contact stated there was no warning light illuminated. The contact stated that the failure was intermittent but occurred at various speeds while turning to the right or the left. The contact researched online and became aware that there were many reports of intermittent failures of the power steering assist with similar vehicles. The contact had not taken the vehicle to a dealer or to an independent mechanic to be diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was 161,835.