2014 RAM 1500 Complaints

Sudden, complete loss of electric power steering while backing out in a parking lot. I was driving our 2014 Ram 1500. It was approximately 9:00 pm and I was in a post office parking lot. I started the truck, put the car in reverse and backed out. The steering suddenly became impossible to turn and the ESP warning appeared on the dash. The truck had been driving fine and the failure occurred without warning. THE ESP warning light had never appeared prior to this incident. The truck could not be safely driven after the steering failure and required towing to a mechanic. The mechanic diagnosed a failure of the electric power steering system and the entire electric power steering rack and pinion had to be replaced. This was an unexpected and significant repair expense at a cost of $2,788.50 including $150 for the tow. Thankfully, the total failure of the ESP did not occur when I was driving at a high speed and thankfully it was late enough in the day that the parking lot was empty and no other vehicles were involved or disrupted. My safety and others would have been at risk because the steering wheel was completely locked and I was unable to turn it at all. The old rack and pinion has been kept if inspection is needed. It has not been inspected by anyone other than our mechanic. I am specifically filing this report because after my own searches, I discovered that this situation has happened numerous times and it could be a very serious catastrophic event if it is not investigated. Thank you.

ABS Traction control and Brake light displays on the dash, Mechanic retreived code C2200-49 Also causes Service Trailer Brake system to be inoperative.

Rack and pinion/steering assist failed it is available for inspection and has not been repaired. My safety was put at risk along with the general public I was driving about 40 mph when all of the sudden I lost power assist I initially thought the engine stopped so I pulled off as best I could with no shoulder in that section of road. I sat there in the road for a minute until I figured out the engine was running I just didn't have power steering. The rack and pinion has been inspected by Jim click Dodge and I have not been able to afford the repair at around $3,200. The steering light is on in the dashboard.

The contact owns a 2014 Ram 1500. The contact stated that while driving at an undisclosed speed, the ABS, traction control, and cruise control warning lights were illuminated with several other unknown warning lights illuminated. The vehicle was taken to a dealer where it was diagnosed and determined that the ABS module needed to be replaced. The contact researched and was made aware of an unknown recall; however, the VIN was not under recall. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 105,911.

This truck has a failed steering rack that literally almost took me off the road mid driving, but yet doesn't fall under the 2015-2016 official recall. I am documenting this because this is going to become a cost out-of-pocket. But seriously needs to be added to the list of active recalls.

The contact owns a 2014 Ram 1500. The contact stated that the electronic throttle control (ETC) warning light was illuminated while driving. The vehicle was forced to stop. While driving over a bump, the vehicle stopped and was restarted. The vehicle was taken to an unknown local dealer, where it was diagnosed and determined that the wiring harness needed to be replaced; however, the part had been discontinued. The manufacturer was contacted and opened a case but declined a buyback. The Attorney General was contacted and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 130,000.

The contact owns a 2014 Ram 1500. The contact stated that while the vehicle was being inspected, the rack went through the subframe of the vehicle due to excessive rust. The subframe was completely rusted through. The subframe fell apart into pieces, and the fuel tank detached from the vehicle. The contact became aware of Technical Service Bulletin: 14/002/18rvea, referencing an extended warranty coverage; however, no recall had been issued. The warranty coverage only covered up to 12 years. The subframe needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the issue and opened a case. The failure mileage was approximately 62,000.

I own a Ram pickup that has experienced a failure of the ABS brake module. The replacement ABS module is not available from the manufacturer, and I have now been waiting approximately three years for the necessary replacement part. I have contacted Ram dealerships regarding this problem and have repeatedly been told that the ABS module is on backorder and/or unavailable. Despite waiting for approximately three years, there is still no reasonable timeframe for obtaining the part and repairing my vehicle. This is not an ordinary convenience item. The ABS module is a critical safety component of the vehicle’s braking system. When the module fails, important safety systems can be disabled, including anti-lock braking and traction/stability control. Depending on the failure, other vehicle functions can also be affected. I am extremely concerned that Stellantis/Ram has allowed owners to remain without a manufacturer-supported repair for years because the replacement part is unavailable. An owner should not be forced to wait three years for a safety-critical braking component. I have also found numerous complaints from other Ram owners reporting similar ABS-module failures and extended or indefinite parts shortages. This indicates that the problem may be widespread rather than an isolated parts-supply issue. I am asking NHTSA to investigate: * The failure rate of this ABS module. * Whether the ABS module has a known defect or premature failure condition. * Why replacement modules have been unavailable for such an extended period. * Whether Stellantis/Ram has an adequate plan to repair affected vehicles. * Whether a safety recall, special service campaign, extended warranty, or other remedy is warranted. * Whether affected owners should be provided replacement modules at no cost. I believe it is unreasonable and unsafe for a manufacturer to leave owners without access to a replacement for a critical braking-system component for approximately three years.

The contact owns a 2014 Ram 1500. The contact stated that while driving at an undisclosed speed, the ABS control module was not operating as intended. The "ABS", "Emergency Brake", "Traction Control," and "Check Engine" warning lights were illuminated. The vehicle was towed to an independent mechanic and was diagnosed with ABS failure. The vehicle was repaired. The dealer was contacted and stated that there was an unstated recall associated with the failure; however, parts were not available. The manufacturer was made aware of the failure and denied the contact any reimbursement for the repair because the VIN was not under recall. The failure mileage was approximately 99,600.

when driving down the road and sometimes when I first start the 2014 Ram 1500 Laramie I own the electric power steering will quit working, I am being told when speaking with the Dodge dealership that the electric power steering on this vehicle is not covered under the recall NHTSA 19E-077 for 2013-2019 rams with the power steering issues when this vehicle has been showing the same symptoms as the recall states and the fact that intermittently the power steering will go out and could possibly cause an accident. I can't understand why a recall that contains 2013-2019 ram trucks would not include a 2014 that is showing the same problems. can you please shed some light on this matter for me? and how i might possibly get my truck added to this recall. Thanks.