2017 RAM 1500 Complaints

There is an extended warranty on the defective gas tank strap bracket, “X75”. When this part broke it caused damage to my driveshaft and to my fuel tank. The dealer says only the strap bracket is covered. This should be a recall, not an extended warranty. Damaged fuel tanks are a safety concern, and all damage caused by the failed bracket should be covered.

The contact owns a 2017 Ram 1500. The contact stated the gear shift/rotary dial had seized in place. The vehicle failed to shift into park, and the key failed to release from the ignition switch. While driving, the vehicle jumped from park to reverse and then drive. The drive, reverse, park, and neutral warning lights were illuminated. While at a stop, the vehicle locked. While depressing the accelerator pedal, there was an abnormal revving sound detected. The vehicle was hesitating and was slow to accelerate. The vehicle was taken to the local dealer, where it was diagnosed as an electrical failure. The dealer informed the contact that the control module was not communicating with the TCM. The dealer scheduled an appointment. The vehicle was not repaired. The contact also called Marion Chrysler Dodge Jeep Ram 44 Worley Rd., Marion, NC 28752, Auto Star Chrysler Dodge Jeep Ram Fiat of Waynesville (280 Hyatt Creek Rd., Waynesville, NC 28786), and Crossroads Chrysler Dodge Jeep Ram of Henderson (120 US-158, Henderson, NC 27536). The manufacturer was not contacted. The failure mileage was approximately 140,829.

I keep getting the service electronic stability control along with abs, no traction control,no remote start and no power whatsoever when I drive it happens mainly when it's cold outside but we have had this issue before and it was in and out of the dealerships garage for 8 months and the problem eventually went away after it got warm outside again. It is getting cold and now we can no longer drive our vehicle safely. I have heard of the recal of the 2019 and 2021-2025 models but I'm very confused as to why the other models aren't also recalled as there are thousands of complaints about the same or similar problems with my specific year of truck and others. Please fix this I am at a loss with my 40,000 truck that has 6 years left until it's paid off and I can't even drive it again.

ABS control unit failure. Part number is 68295368AA. Dealer cannot fix problem due to no part being available. I've researched this issue online and found that they've issued 2 additional part numbers to replace the unit with, both are on backorder with the manufacturer. I managed to search online for all 3 part numbers and was able to locate one of them, the latest version actually and have ordered it. Here's the main issue. This is a well known and wide spread problem with the 2017-2018 Ram 1500 trucks, also why parts are not available at the dealer. When the ABS control unit fails, the ABS, traction control, trailer brake assist, and cruise control are INOP. This is a major safety issue while driving the vehicle and problematic when you can't easily get the problem repaired. I am out of warranty coverage as are most who have the same problem. I feel FCA should step up and do a Recall of these trucks and fix with a quality part before someone gets killed.

Front gas tank strap pulled through frame while driving down highway, after checking the spot in the frame was severely corroded/rusted. Gas tank was hanging off bottom of truck, with strap hitting against driveshaft. Vehicle was purchased about 3 months ago from dealership with no notation of this issue. No warnings or signs prior to event happening.

There is a recall 66-A for this vehicle that was repaired Nov.21,2023. This recall for this Vin truck is a system update on the electric throttle control. There is another part of this recall that some vehicles have then had the crankshaft position to be off due to the tonewheel magnetic strip to break. This happened after the initial system update was done last year. This vin should also be covered under the recall for the tonewheel breaking. I am requesting it to be covered under the recall and reimbursement for the 1837.82 cost.

Loss of dash display engine shuts down and no control of anything including steering very dangerous

The cruse control comes one when it wants to this is an intermittent problem and gives no warnings it has happened several times since we bought the truck

The car has hit the brakes multiple times by itself on the highway. The car also does not have traction control anymore and I almost lost control with both of my kids in the car when I went to speed up and pass someone. Since the car is rear wheel drive, I almost spun out but I let go of the gas and kept my wheel straight and it aligned itself back to normal. I’ve been in contact with the dealership about the abs problems and they said it’s a computer that is on back order for someone reason. This is very dangerous and I’ve read many reports online of how it’s happened to many folks. I constantly have an abs, brake, and traction light on. In addition, the problem Can’t even Be fixed since they don’t have the computer at the dealership. Dodge needs to fix this dangerous problem. It happened today, the spinning out, which is why I am sending this now. But I’ve had multiple issues driving in the highway with the car braking by itself due to the abs computer having an issue that dodge knows about.

The contact owns a 2017 Ram 1500. The contact stated while driving 15 MPH out of the driveway, the ABS warning light illuminated. The vehicle was taken to an independent mechanic who determined that the ABS module needed to be replaced. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 98,000.