2014 RAM 1500 Complaints

The contact owns a 2014 Ram 1500. The contact stated while driving 60 MPH, the vehicle lost electric power steering functionality. The message "Service Power Steering" was displayed. The contact was able to drive to the nearby residence by using physical strength to steer the vehicle. The dealer was notified of the failure. The vehicle was not diagnosed or repaired. The contact related the failure to NHTSA Action Number: RQ23003 (Steering). The manufacturer was notified of the failure and a case was opened; however, no further assistance was provided. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 99,864.

The contact owns a 2014 Ram 1500. The contact stated while driving 45 MPH, the vehicle lost power steering functionality. The contact stated that the power steering function was inoperable and failed to operate as intended. The contact stated that the power steering assist warning light was illuminated. Additionally, the contact stated that the failure occurred while driving on a curvy back road and the vehicle was almost involved in a head-on collision. The vehicle was driven to the residence. The contact stated that the following day, the failure reoccurred. The vehicle was taken to the dealer where it was diagnosed with failed steering gear, and rack and pinion. The contact was informed that the steering gear, and rack and pinion needed to be replaced. The vehicle was not repaired. The contact was informed that the parts to complete the repair were on backorder. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 89,500.

My son was driving the truck when out of no where the power steering failed and he had to muscle the truck to the side of the road. After doing some research this is a common issue amongst other rams and so I contacted multiple dealerships within the area. Unfortunately they all said the same issue that happens on 2015+ trucks with the same steering system won’t apply to my truck.

W58/NHTSA 20V-475 repair failure. Crankshaft tone (reluctor) wheel delamination of magnetic material with loss of crankshaft position. Update to powertrain control module software did not prevent engine stall. Safety recall W58 completed 22 May 2023 (79K miles) with update to the powertrain control module software to maintain engine operation if the signal material is lost. On [XXX] truck had engine stall while in parking lot. I could have had accident endangering self and others if engine stall occurred on highway. Following repeated start attempts and an uncharacteristically long start, a "Service Electronic Throttle Control" message came on. I was able to drive the few miles home. I took truck to dealership for service. Service advisor said following diagnostics, that crankshaft tone wheel needs replacement and not covered by existing recall warranty. I was charged $2635.18 and lost use of vehicle for a week. Invoice states "Found missing segment from tone wheel". INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Fuel tank strap bracket has broken. Dealers and Ram customer service refuse to cover the repairs even though there is a technical service bulletin related to this issue. They state since my vehicle was originally from Canada the extended warranty is void.

I have been searching for a replacement ABS Control Module for my Ram truck for over a year to ensure the safety of my vehicle while stopping on the road. Stellantis has not provided their customers with safety replacement parts for their vehicles to keep them safe to drive on the roads. This puts me and others on the road at risk. My vehicle is available for inspection. This condition has been confirmed by multiple dealers and service centers. My truck's ABS warning lamps and messages have been present for over a year. To date I have found no supplier of replacement ABS modules for my 2014 Ram truck.

While traveling on a highway at a speed of around 55 MPH, I experienced an abrupt and complete failure of the electronic power steering system in my 2014 Ram 1500. The steering wheel became extremely difficult to turn, and I lost the usual responsiveness and control I have come to expect from my vehicle. This sudden loss of steering assistance occurred without any prior warning signs, such as unusual noises, dashboard alerts, or steering resistance. It was a frightening experience that compromised my safety and the safety of others on the road. The failure of the EPS system at such a high speed created an urgent safety hazard. The difficulty in steering made it challenging to maintain lane control and respond effectively to road conditions. This not only increased the risk of a collision but also made the vehicle highly unstable and difficult to maneuver. Had there been a sudden need to change lanes or avoid an obstacle, the consequences could have been dire. In addition to the immediate safety concerns, the situation has been further aggravated by the unavailability of repair parts. After the incident, I promptly contacted several authorized dealerships and repair centers to address the EPS issue. I was informed that the necessary parts for the repair are currently unavailable on a national level. This unavailability of parts has left my vehicle inoperable and has resulted in significant inconvenience and frustration. The inability to procure repair parts not only delays the resolution of this critical issue but also raises questions about the reliability and longevity of the EPS system in this model. It is concerning that a critical component of the steering system, essential for safe vehicle operation, is not readily accessible for repair or replacement.

The contact owns a 2014 Ram 1500. The contact stated while driving at an undisclosed speed, the contact stated that the brake pedal was depressed, and the contact lost control of the vehicle with the ABS warning light illuminated. The vehicle was able to restart; however, the failure recurred. The vehicle was taken to the dealer but was not diagnosed, and the vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The failure mileage was approximately 77,000.

While driving the power steering stopped working. A red steering wheel light started flashing on the dash.

Was leaving work today and power steering quit working learned about this is a common issue after I finally made it home with no power steering