2018 RAM 1500 Complaints

The contact owns a 2018 Ram 1500. The contact stated that the U-Connect Command Center, touchscreen navigation, and settings were inoperable. The contact stated that the stereo face plate was delaminated. The contact stated that the screen experienced random phantom touches. The stereo was randomly tuning up loudly and failed to turn off. The vehicle was undrivable. The driver had to restart the vehicle. There were no warning lights illuminated. The vehicle was taken to the local dealer and diagnosed and determined that the screen needed to be replaced. The vehicle was not repaired but informed the contact about disconnecting a fuse. The manufacturer was contacted and provided the contact with a case number, but no additional assistance was provided. The approximate failure mileage was 56,000. The VIN was not available.

2018 DODGE RAM 1500. CONSUMER WRITES IN REGARD TO PARTS BEING UNAVAILABLE TO PERFORM SAFETY RECALL.

The touch screen goes on and off all by itself changing the stations on its own to changing the heat in the car.

I was traveling 48 miles per hour when another vehicle pulled in front of me. I was able to apply the brakes and collision was at 18 miles per hour. The police estimate other vehicle traveling 16 miles per hour. Air bags deployed in other vehicle not in my truck causing passenger to sustain head injury both myself and wife sustained injuries to upper torsos

This vehicle experienced a Diesel EGR Cooler failure, for which there is an open recall by FCA under VB1/NHTSA 19V-757. Repairs were completed at the shop where it had been taken for diagnostics, and subsequently I submitted a reimbursement request to FCA following all guidelines and submitting all documents requested. However, FCA is refusing to honor the recall reimbursement request. They state their reasons below: 1) Vehicle is out of warranty. (Warranty status should have no bearing on a recall repair) 2) Parts replaced are not covered under the recall. (Parts replaced were specifically covered under recall VB1) 3) Repairs were not completed at a dealership. (The reimbursement process was created specifically for repairs completed at other repair centers) The above reasons stated by FCA are not valid, but FCA continues to deny reimbursement. FCA should honor their recall repair commitment and process. This incident leads me to believe FCA is actively engaged in falsely denying reimbursements to customers and their compliance with NHTSA recall oversight should be investigated.

When the emergency brake is set or engage and the dis engage the brake warning light stay on. when a full stop is the it chime and stay solid red at the dash board. this a defective manufacturer issue. +/-80,000 miles.

California has a rubber boot on their gas pumps to capture gas emissions - this forces a full insertion of the nozzle or the gas pump into the Dodge ram fuel filler neck when pumping gas the gas nozzle became lodged into the filler neck - I was unable to remove the gas pump from the filler neck - had to use screw driver to remove which resulted in the plastic housing of the filler neck to break This is dangerous and now could allow gas overflow from the broken housing -

The contact owns a 2018 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

I'm trying to have my daytime running lights enabled for my vehicle, which is a simple request that is done by sending a code to my vehicle. This is a safety feature that can be quickly enabled and I'm having trouble finding a dealership that will enable this, guarantee the work, and get me safely back on the road without charging me $500 for a few minutes of work.

Electric Power Steering (EPS) failure. If this had happened while driving there would have been no way to control truck. The dash read "Power Steering Unavailable Service Required". Dealer tested truck and said EPS unit would need replaced at a cost of $2,345 for just the part and would be at least 45 before they could get the part. This truck only has 55k miles on it.