2018 RAM 1500 Complaints

Like many other complaints I have read on this site and across multiple Dodge / Ram forums, the center console information screen that controls most of the functions in the vehicle is malfunctioning. In my case, the screen randomly has a pop up that asks if you want to adjust clock settings and it continues to flicker and make beeping noises. From what I have read in other forums where others had a replacement under the manufacturer's warranty, the screen is delaminating and causing this problem. I purchased an extended bumper to bumper warranty and it is currently at the dealer where I purchased it from. They have not diagnosed or committed to fixing it yet but since this seems to be a wide spread issue, I wanted to file a complaint here so it is on re

My 2018 (30,134.mi) Ram pickup truck design is defective. Specifically, the defective fuel tank filler neck (the “Filler Neck Defect”) cause standard gas-station nozzles—which work perfectly well with other vehicles—to become lodged in the opening to my Ram fuel tanks. I have to physically wrench the gas nozzle free. A side effect of the filler neck’s design is that it triggers the gas pumps’ automatic shutoff when the tank isn’t full yet. The pump shuts off every few seconds, forcing me to fill the trucks’ tanks “mere ounces at a time.” https://www.classaction.org/blog/class-action-says-defect-to-blame-for-dodge-ram-refueling-issues#comments

U Connect 8.4 screen is delaminating causing distracting information to appear on screen. Keeps asking if I want to adjust the clock. If you touch yes, no, or X it will reappear seconds later with an annoying beep and continue over and over. This is a known problem among many Dodge and Chrysler vehicles which they refuse to address if out of their basic warranty. My vehicle only has 21,289 mi. at this time.

Due to manufacturing defect the screens on the navigation unit have begun delaminatig from the actual system. This results in the inability to view map and other controls safely. As result hands free communications and map viewing are not possible. The screens should be repaired to their OEM state before somebody gets killed trying to fumble their phone since the OEM equipment is defective.

When fueling the truck will not allow more than a few cents worth of gas to go in. You immediately hear the sound as if it is full and pumping stops. This is a known problem that Ram Truck company ignores. It has been documented since 2015. The danger is since you can't tell the difference between the constant shut off Nd when a truck is full and you keep trying to put gas in the truck then gas sprays out of the filler neck. It has covered my hand in fuel as well as my clothing and poured onto the ground. There are no warning lights saying there is an issue. I have contacted the dealer and their response in email was "there is no open recall". There are also numerous complaints on the Ram Truck forum and a class action is being started.

The In-Car Entertainment System is responsible for controlling multiple sources of entertainment, climate control, heads-up navigation, hands-free phone use, and others. The unit is the Uconnect 4C by Harman. This system has a problem with the touchscreen delaminating, or coming loose, from the display. When this happens, the touchscreen will send multiple and variable "touches" without user involvement. While driving my vehicle on 10/5/2021, this fault caused my navigation system to change to an unreadable state, which resulted in a serious distraction while driving. The distraction lead to my approaching near to another vehicle on the road and resulting in a subsequent swerve to avoid a collision. This problem is a SERIOUS SAFETY ISSUE due to the distracting nature of the display in this condition. The issue is a known issue by both Uconnect company and the Chrysler company. I have reported the safety issue and they are unwilling to address it. The first picture provided shows the delamination of the touchscreen from the display. The effect can be seen by a semi-circular line about halfway down the display. The second picture provided shows a non-commanded screen press at the top center of the screen (note the circle indicating the recognition of a push). This was observed to happen 14 times in 16 seconds. I have videos (not provided) of the what happens during navigation. It is extremely distracting during navigation and makes driving in a high-traffic situation almost impossible. There is not a way to turn off the display, which in turn forces the distraction continuously and without a way for driver intervention. This problem is known throughout the industry, which I learned by contacting my local Dodge dealer and the Uconnect company. Many reports exist on the internet, also. NOTE: This is not a wear out item and there is nothing in the manual about routine safety maintenance on the touchscreen or the unit. i.e. not user serviceable.

The contact owns a 2018 Ram 1500. The contact stated while having the oil changed at a local mechanic, the contact was informed of a leak coming from the oil cooler filter housing. The contact stated no warning light was illuminated. The vehicle was not taken to a dealer to be inspected. The manufacturer was informed of the failure and informed the contact that the VIN was not included in a recall. The failure mileage was approximately 90,000.

Component that has failed is the Uconnect system. It control GPS, phone, radio, temperature settings, doors, etc. My safety has been put at risk for various reasons; the phone inexplicably will start dialing different people over and over without my prompting and I have to do my best to cancel each if they calls while driving. When I pulled over on the Hwy to avoid more distractions, It took several attempts to move to another mode to get it to stop. After exiting the vehicle to regain my composure, the vehicle locked me out while running leaving me stranded on the side of the Hwy until a locksmith was summoned for me by a concerned motorist. Also while driving, the heat would inadvertently switch to highest heat possible and seat warmers would kick on even though the temp had been set previously at 70 degrees. Mind you, outside temperature was 100 degrees. Problem had been reproduced and had been acknowledged by the dealer and Chrysler. Dealer and online blogs both stated it’s a known problem with many vehicles with this Uconnect device. Problem original started with radio stations switching on their own and has recently progressed to all systems controlled by this devise radically changing while in motion.

The contact owns a 2018 Ram 1500. The contact stated that after starting the vehicle, an abnormal ticking noise was heard. The vehicle was taken to an independent mechanic and diagnosed that the manifold had warped and damaged the manifold bolts. The vehicle was repaired. The manufacturer was made aware of the failure and informed the contact that the vehicle was out of warranty. The failure mileage was approximately 61,174.

I was traveling down a rural road with a 45 MPH speed limit, During acceleration the throttle on my truck stayed open, it accelerated to approximately 60 MPH and would not stop accelerating until I forcibly pressed the brake pedal. The truck was still accelerating even when I pressed the brake pedal. A couple seconds passed and then it finally depressed the accelerator pedal and I was able to slow down. The Throttle error light came on for around 20 seconds and then shut back off and the vehicle returned to normal. I am taking it to a dealership for review and hopeful fix of the issue.