2014 RAM 1500 Complaints

Have a 2014 Ram 1500 that has a ABS malfunction light showing. Took truck in and dealership service department wanted $1500.00 for a new ABS module that has failed. The part has been on backorder from Mopar/Stellantis for months. I am glad I did not give them $1500.00 (+ future labor costs) to fix for something I have been calling the dealership for months on inventory status. My truck has been sitting in their possession for almost 10 months now, rendering me loss of my vehicle use for the entire time of 10 months. Ridiculous. I reached out to Ram Cares and filed a complaint. They have issues with the dealership returning calls as I have. Something is not right here. Again, this is a part on backorder for months that has failed according to dealership and truck is potentially unsafe to drive. I asked Ram Cares to verify if truck is road worthy to drive safely with the failed ABS module as is. Ram Cares still has communication issues with the dealership and even they are getting ignored. I am beyond frustrated and at a loss (literally) of not being able to use my truck for an excessive length of time. I filed a complaint also with the State of California BAR department and they said to file a complaint with you as well. The part number the dealership said I need is: abs module 68228991AD

The contact owns a 2014 Ram 1500. The contact stated that the ABS, BRAKE, and an unknown warning light were illuminated. The contact stated that approximately one year later, while driving approximately 5 MPH in the rain, the steering wheel jerked left and right continuously, and the brake pedal was depressed and the vehicle stopped facing on-coming traffic. The vehicle was driven to the residence. The vehicle was not diagnosed or repaired. The contact stated that the vehicle was then taken to a dealer for an oil change and spark plugs replacement; however, after driving away, the check engine warning light illuminated. The vehicle was taken back to the same dealer where it was diagnosed and determined that the ABS module needed to be replaced. The vehicle was not repaired because the parts were on back order. The manufacturer was notified of the failure. The failure mileage was 68,000.

Steering takes force to turn, making noise and feeling like turns are jolted while maneuvering. While making right handed turn, the truck requires a crawling speed, to ensure steering is on route. With the feeling worsening, the fear is that it will fail to turn at a crucial moment and cause injury to the driver or any other surrounding vehicles.

Any water will disable the abs, traction control. Water shorts out the abs module making abs system inop. I have replaced 2 abs modules. They work great until you drive in the rain. This is a huge safety concern.

So my truck has the abs module part that has failed on it. Over the time it’s failed we have seen things go out on it that directly relate to safety being a concern. First is the fact that sometimes the brakes fail completely and cause concern that I might hit another vehicle or person. Second is the issue of the truck very rarely accelerating without driver interaction this is a safety issue because the uncontrolled speed could cause additional accidents. Lastly is the issue where the truck will very rarely go into an undesirable gear will driving resulting in immediate action to be taken by the driver. All of these incidents were taken up with multiple dodge dealers and Stelantis motor corp without action taken on their part. All parties have stated that repair is impossible due to lack of availability. When asked to provided assistance to get truck repaired at a different location without cost to driver, driver was told no. Driver was also told no after driver stated this was now becoming an increased risk.

This complaint concerns failure of the remedy for Safety Recall Z46 / NHTSA Campaign 22V406 involving the high pressure fuel pump (HPFP) on a 3.0L diesel pickup. The HPFP had previously been replaced under the recall by an authorized dealer. About 19 months later, while the vehicle was at a dealership for service, the replacement HPFP failed again during dealer testing. The dealer documented metal contamination throughout the fuel system caused by the HPFP failure. The dealer then replaced the contaminated fuel system components. After those repairs and during post-repair test driving, the vehicle developed new bottom-end engine noise. The dealer later documented connecting rod bearing damage / rod knock and recommended complete engine replacement. The vehicle had been brought in with no bottom-end engine noise, and the dealer’s intake inspection documented oil condition as OK. An independent oil analysis later showed the engine oil was normal and did not indicate long-term lubrication failure. This suggests the engine damage occurred acutely after the HPFP failure and resulting contamination event, not from routine wear. This condition creates a serious safety risk because HPFP failure can cause loss of fuel pressure, engine stall, or loss of motive power, and the subsequent engine damage raises the risk of sudden engine failure or seizure while driving. That could increase the risk of a crash, especially in traffic or at highway speeds. The failure was confirmed by the dealer and is documented in the repair order. The vehicle remains inoperable and is available for inspection upon request. I am requesting investigation into whether the recall remedy was adequate, since the recall replacement HPFP failed again and the resulting contamination appears to have led to catastrophic secondary engine damage.

The contact owns a 2014 Ram 1500. While driving approximately 15 MPH and making a left turn, the steering wheel and the check engine warning lights illuminated. The contact stated that the steering became extremely difficult to turn. The contact stopped, turned off, and restarted the vehicle; however, the steering was stiff and difficult to turn. The vehicle was taken to an independent mechanic, where it was diagnosed, and determined that the steering sensor and the rack and pinion gears needed to be replaced. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 260,000.

My cruise control is not working right,sometimes it don't turn on, but when it does, there are times that it will automatically shut off while driving., or it won't let me cancel it

Fuel Tank Strap Mounting Bracket failed on 2014 Ram 1500. Part covered under FCA Warranty Extension #X75. Due to failure, driveshaft was deeply scored and recommended be replaced due to safety concerns.

The contact owns a 2014 Ram 1500. The contact stated that while driving on several occasions at various speeds, the steering wheel became stiff, and the vehicle failed to turn as intended. The contact stated that the message "Service Power Steering System" was displayed. The vehicle was taken to the residence. An independent mechanic arrived at the residence and diagnosed the vehicle with steering rack failure. The vehicle was not repaired due to parts being on back order. The manufacturer was notified of the failure. The failure mileage was 201,110.