2018 RAM 1500 Complaints

TL* THE CONTACT OWNED A 2018 RAM 1500. THE CONTACT CONNECTED AN ENGINE BLOCK HEATER TO THE VEHICLE DURING COLD INCLEMENT WEATHER CONDITIONS. THE VEHICLE WAS PARKED IN THE CONTACTS DRIVE WAY, WHEN AN INDIVIDUAL INFORMED THE CONTACT THAT THE VEHICLE WAS ON FIRE. THE CONTACT DISCOVERED THAT THE DRIVER SIDE OF THE VEHICLE WAS ON FIRE. THE CONTACT ENTERED THE VEHICLE AND ATTEMPTED TO REVERSE TO MOVE THE VEHICLE AWAY FROM HIS HOME. THE VEHICLE FAILED TO REVERSE SO THE CONTACT ATTEMPTED TO EXTINGUISH THE FIRE USING A FIRE EXTINGUISHER TO NO AVAIL. THE CONTACT MENTIONED THAT A FEW DAYS PRIOR TO THE INCIDENT 4- 5 FUSES BLEW OUT IN THE VEHICLE. THE FIRE WAS EXTINGUISHED BY THE POLICE THAT ARRIVED. A POLICE REPORT WAS MADE. THE CONTACT DID NOT SUSTAIN ANY INJURIES. THE VEHICLE WAS DEEMED TOTALED BY THE CONTACT'S INSURANCE. THE CONTACT CALLED LOT LAGERS MANKATO (1815 MADISON AVE, MANKATO, MN 56001 (507) 625-5641) WHERE NO ASSISTANCE WAS PROVIDED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FIRE WAS NOT IN RELATION TO ANY OPEN RECALL. THE FAILURE MILEAGE WAS 26,500.

THE VEHICLE CONSISTED OF MULTIPLE TIMES OF T HE VEHICLE NOT STARTING AND HAVING TO BE JUMPED FOR THE VEHICLE TO START. THIS VEHICLE HAS NOW BEEN IN THE ODANIEL FORD DEALERSHIP IN FORT WAYNE, IN FOR OVER 30 DAYS WITH STILL NO RESOLUTION - IN SINCE JUNE 27TH 2019 IT IS NOW AUGUST 1ST AND STILL NO RESOLUTION HAS BEEN DETERMINED ON CORRECTING THIS ISSUE AND HAVE BEEN GIVEN MULTIPLE RENTAL CARS ALONG WITH BEING STUCK PAYING FOR ONE OF THE RENTAL VEHICLES AS CHRYSLER CUSTOMER SERVICE HAS NOT RETURNED OUR CALLS ON CASE NUMBER 59164537 FOR THE CHARGE TO MY PERSONAL CREDIT CARD. NO CONTACT EITHER IS BEING GIVEN FROM AN ADDITIONAL CASE REGARDING THE SECOND TICKET OF THE TRUCK BEING IN SERVICE THIS LONG WITH TICKET 59395927. BOTH TICKETS WERE GIVEN TO US FROM CHRYSLER CUSTOMER SERVICE.

TL* THE CONTACT OWNED A 2018 RAM 1500. THE CONTACT STATED THAT WHILE DRIVING ABOUT 60 MPH IN THE RAIN, THE VEHICLE HYDROPLANED AND CRASHED INTO A CONCRETE BARRIER AND SLED BACKWARDS, BLOCKING TWO LANES OF TRAFFIC. THERE WAS NO WARNING. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION THE FOLLOWING DAY. THE INJURIES INCLUDED SPRAINED HAND AND A LARGE ABRASION ON THE LEFT ARM. THE VEHICLE WAS TOTALED AND WAS TOWED TO A TOW YARD. THE CONTACT CALLED THE CENTRAL FLORIDA CHRYSLER DODGE JEEP RAM DEALER (407-641-2080, LOCATED AT 8675 COMMODITY CIR, ORLANDO, FL 32819) AND STATED THAT THE TECHNICIAN DID NOT OFFER ANY ASSISTANCE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS PROVIDED. *DT*JB

TAKATA RECALL CRUISE CONTROL ONLY WORKS PART OF THE TIME. SOMETIMES WORKS THE FIRST TIME YOU PUSH THE BUTTON AND SOMETIMES YOU CAN PUSH IT NO MATTER HOW HARD OR SOFT 50 TIMES AND IT WON'T COME ON AT ALL. NO MATTER THE SPEED YOUR DRIVING.

DROVE THE VEHICLE ABOUT 4 HOURS TO PICK UP MY DAUGHTER. HAD THE VEHICLE IDLING FOR A WHILE AS I WAITED FOR HER ARRIVE SINCE SHE WAS RUNNING LATE. PUT THE CAR IN DRIVE AND STARTED TO HEAD HOME AND THE SERVICE SHIFTER MESSAGE CAME ON. THEN THE TRANSMISSION WARNING CAME ON AS WELL AS A MESSAGE WITH THE BRAKE SYSTEM. THE SERVICE ENGINE LIGHT CAME ON AS WELL AS THE LIGHTENING BOLT IN RED. I STOPPED AND TURNED EVERYTHING OFF HOPING TO RESET AND WHEN I TURNED THE VEHICLE ON EVERYTHING DISAPPEARED UNTIL I GOT BACK ON THE HIGHWAY AND THEN I HAD PROBLEMS ACCELERATING AS ALL OF GAGES DIDN'T SEEM TO ENGAGE. I GOT TO THE NEXT EXIT AND PULLED INTO THE CLOSEST PARKING LOT AND TURNED THE VEHICLE OFF. HOWEVER, IT DID NOT TURN OFF. ALL OF MY GAGES WENT BESSEL, THE WINDSHIELD WIPERS TURNED ON, ON THEIR OWN, AND THEN ALL THE LIGHTS ON THE SHIFTER TURNED RED AND FLASHED. THE DASHBOARD CONTINUED TO LIGHT UP LIKE IT WAS TRYING TO RESET. I TRIED TO START THE VEHICLE AND IT WOULD NOT START. ONCE ALL THE LIGHTS FINALLY TURNED OFF I WAS ABLE TO START THE VEHICLE BUT THE CHECK ENGINE LIGHT IS STILL COMING ON.

THERE IS A RECALL ON THE DRIVESHAFT THAT CAN CAUSE THE INCOMPLETE WELD TO BRAKE AND CAUSE CRASH V48 IS THE RECALL. WHEN I WENT TO THE DEALERSHIP ON 6/27/19 WAS TOLD THAT THE PART NEEDS TO BE ORDERED. TODAY IS ONE WEEK LATER AND STILL NO PART I HAVE CONTACTED CHRYSLER DIRECTLY AND WAS TOLD THE PARTS ARE AVAILABLE SO NOT SURE WHY I'M STILL WAITING ON PARTS? IT'S DANGEROUS TO DRIVE THE VEHICLE ACCORDING TO THE RECALL NOTE.

I RECEIVED A RECALL NOTICE (V48/NHTSA 19V-324) FOR MY 2018 DODGE RAM 1500. THE FCA ASSISTANCE CENTER SET ME UP WITH A DEALERSHIP THAT CAN REPAIR THE ISSUE, I CALLED TO SCHEDULE (THEY SAID NEXT TUESDAY JULY 2ND). THE FCA ASSISTANCE CENTER DEEMED MY TRUCK UNDRIVABLE BY APPROVING A TOW TRUCK TO HAUL MY VEHICLE TO THE DEALERSHIP FOR REPAIRS. THE DEALERSHIP DID NOT OFFER A LOANER SO I CAN GET TO WORK TOMORROW, SO I CALLED THE FCA ASSISTANCE CENTER TO GET A VEHICLE DUE TO PRODUCT LIABILITY. THEY PUT ME ON HOLD, THEN RESPONDED WITH "I WILL GET BACK TO YOU TOMORROW..WHAT'S THE BEST PHONE NUMBER TO REACH YOU?"

RADIO IN VEHICLE FREEZES/LOCKS UP PREVENTING USE OF THE RADIO VOLUME, CLIMATE CONTROLS AND BACK UP CAMERA. SCREEN EITHER LOCKS UP OR TURNS BLUE WHILE BACKING UP, PREVENTING UTILIZATION OF THE BACK UP CAMERA. THIS ISSUE HAPPENS WHILE THE VEHICLE IS STATIONARY OR IN MOVEMENT.

POWER STEERING FAILURE. POWER STEERING LOCKS UP INTERMITTENTLY, MORE SO WHEN MAKING A LEFT TURN. SERVICE POWER STEERING MESSAGE COMES UP IN DASH AND THEN DISAPPEARS AFTER A COUPLE SECONDS. THIS INCIDENT HAPPENED BOTH WHEN VEHICLE WAS IN MOTION MAKING A LEFT TURN IN AN INTERSECTION ALMOST CAUSING A COLLISION AND ALSO WHEN PARKED AND ATTEMPTING TO STEER LEFT ATTEMPTING TO DUPLICATE THE PROBLEM.

WHEN FUELING THE VEHICLE THE PUMP HANDLE WILL STICK INSIDE THE TANK. ALSO WHEN FILLING UP WITH GAS THE PUMP STOPS AS IF THE VEHICLE IS SAYING IT IS FULL. YOU HAVE TO CONTINUE SQUEEZING THE HANDLE FOR GAS TO COME OUT. THE VEHICLE IS OFF AND IN A STATIONARY POSITION WHILE FILLING THE TANK. I HAVE TO LOOK AT THE GALLONS I AM PUTTING INTO MY VEHICLE SO I KNOW THE VEHICLE IS FULL. HOWEVER THERE HAVE BEEN A FEW TIMES THE TANK HAS OVERFILLED CAUSING GAS TO COME OUT OF THE TANK. AGAIN ONCE FINISHED FILLING UP I CAN NOT EASILY JUST PULL THE HANDLE OUT AND REPLACE BACK TO THE PUMP I HAVE TO GRAB THE HANDLE WITH TWO HANDS THEN POSITION THE HANDLE PULLING UP ON IT AND PULL BACK AND FOURTH UNTIL IT FINALLY DECIDES TO COME OUT OF MY TANK. THERE HAD BEEN A TIME MY GIRLFRIEND TOOK THE VEHICLE OUT OF TOWN AND SHE FILLED IT BEFORE SHE HAD LEFT. AGAIN THE HANDLE FOR GAS WAS STUCK AND I HAD TO LEAVE WORK TO GO AND GET IT OUT FOR HER. LEAKING GAS OUT OF THE TANK IS REALLY BAD FOR THE ENVIRONMENT AND ALSO I GET NERVOUS SINCE I FEEL LIKE PRESSURE IS BUILDING UP WHILE FILLING AS WELL. THIS HAS TO BE HAPPENING TO MORE VEHICLES LIKE MINE. AND IF SO WE HAVE TO FIGURE OUT HOW THIS CAN BE FIXED. THANK YOU FOR YOUR TIME AND HELP ON THIS MATTER.