2017 RAM 2500 Complaints

The contact owns a 2017 Ram 2500. The contact stated while driving at an undisclosed speed, the ABS and traction control warning lights illuminated. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The dealer was contacted and confirmed that parts were not yet available. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure but was unable to confirm when parts would be available. The approximate failure mileage was 45,000.

The contact owns a 2017 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC). The contact stated that the dealer was contacted; however, the contact was informed that parts were not yet available for the recall repair. The vehicle was not repaired. The manufacturer was contacted about parts availability. The contact had not experienced a failure.

The contact owns a 2017 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that while driving at various speeds and depressing the brake pedal to avoid crashing into another vehicle, the vehicle hesitated and failed to stop as intended. The traction control and ABS warning lights were illuminated. The vehicle was taken to a local dealer where the HECU and ABS pump motor were replaced at the owner's expense; however, the failure reoccurred. The vehicle was taken to a local independent mechanic, where the HECU and ABS were replaced. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 22,000.

The contact owns a 2017 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The message "Check Brakes" was displayed. An unknown local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 26,000.

Continuous warnings and tones showing issues for anti lock brakes and stability traction control. In less than 3 months will be a year since the recall was announced and there is no remedy. This is a nuisance and safety issue and should absolutely be a priority to fix. NHTSA #24V-896

The contact owns a 2017 Ram 2500. The contact stated that the vehicle was taken to the local dealer for the recall repair under NHTSA Campaign Number: 19V021000 (Steering). The vehicle was repaired; however, the drag link nut was welded, and the vehicle was unable to be aligned. The contact called the local dealer and was informed that the weld needed to be cut, the vehicle aligned, and then the drag link nut welded again. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the local dealer for assistance. The contact was informed about the reimbursement process for the repair. The failure mileage was unknown.

The contact owns a 2017 Ram 1500. The contact stated that while driving at an undisclosed speed, the traction control warning light flashed on the instrument panel. After an inspection, the contact was informed that the vehicle was included in NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The dealer was contacted and confirmed that parts for the recall repair were not yet available. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 117,569.

The contact owns a 2017 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the ABS and Electronic Stability Control (ESC) warning lights illuminated and alarmed the passengers inside the vehicle. The dealer was contacted and confirmed that the part was not yet available for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was 30,020.

This is my 2nd NHTSA complaint regarding this issue on my 2017 Ram 2500. Initial online complaint was done on 4/30/2022 regarding the trucks annoying and unsafe warning light indicating “Service Electronic Braking System” and amber ABS warning light. These warnings began on my truck in 2021 when it only had 12,000 miles. These intermittent warning lights and audible “dinging” still persist today at 22,000 miles. On 2/8/2025, I received notification of Recall #C4B (finally) as a result of the class action lawsuit and was pleased to see this development. To date, I, like many Ram owners are still awaiting parts to become available to have them replaced per the recall and am requesting that the NHTSA step in to assist as we all have essentially unsafe trucks on US highways. I believe this should be a priority, given the fact that owners of 1500, 2500 and 3500 trucks often own them to tow trailers (like myself) which leads to additional unsafe conditions on the road. It’s unacceptable to allow FCA US LLC to continue to delay addressing this recall.

The contact owns a 2017 Ram 2500. The contact stated that while driving at approximately 40 MPH, the ABS and ESC warning lights illuminated with several other unknown warning lights illuminated. The vehicle was driven back to the residence. The contact had not taken the vehicle to an independent mechanic or a dealer. The vehicle was not diagnosed or repaired. The contact researched online and related the failure to NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the VIN was not included. The manufacturer was not informed of the failure. The failure mileage was approximately 140,000.