2018 RAM 2500 Complaints

Ram (Stellantis) has had a antilock brake recall going for more than 2 years. No parts are available. The recall documentation on this website says that braking could fail causing an accident. My truck is included in the recall. The dealer and Ram say it is ok to drive. The dashboard board lights are constantly going off. What do I do? I need the truck to pull heavy loads. Is it safe? When will parts be available? After almost 3 years, they could redesigned the whole truck.

I purchased this vehicle a month and a half ago from Max Motors in Belton Missouri. I was not aware of the recall until I signed the paperwork. At the time the ABS system for open recall C4B. This issue has not been remedied for almost 3 years due to “part shortage”. My ABS system has not completely stopped working. My vehicle is no longer safe to drive.

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the cruise control and the traction control warning lights were illuminated, and the drive assist system failed to operate as designed. The dealer was contacted and confirmed that the part was not yet available. The manufacturer was made aware of the issue. The failure mileage was approximately 120,000.

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the ABS and traction control warning lights were illuminated. The dealer was contacted and confirmed that parts were not yet available. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was contacted, but the contact was only able to interact with the automated system, which stated that the VIN was not under recall. The failure mileage was approximately 120,000.

The contact owns a 2018 Ram 2500. The contact stated that while driving 60 MPH, the ABS warning light illuminated, and the brakes seized. The contact was unaware if it was the front or rear brakes that had seized. A dealer was contacted. The vehicle was taken to the dealer and was diagnosed with ABS module failure. The contact was informed that the ABS module needed to be replaced. The vehicle was not repaired. The contact associated the failure with NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the VIN was not included in the recall. The manufacturer was notified of the failure and opened a case. The contact stated that the failure had occurred on several occasions. The approximate failure mileage was 23,000.

2018 Ram 2500 Tradesmen 6.7 liter diesel. My ABS hydraulic control unit failed at 41000 miles. I paid over $1400 to have a new HCU installed. It failed again at 82000 miles. In Nov 2024, NHTSA Recall Number 24V-896 was issued. 2 years later I am now at 109,000 miles and there still is not a remedy available for my truck, and Stellantis refuses to refund me the $1400 for the original reapir cost that failed.

I called the dealer to get a safety recall completed. The service manager told me they couldn’t get parts for it (abs hydraulic unit). Then stated that I needed to call Chrysler and order the parts myself.

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted; however, the vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that there was a consistent audible warning associated with the ABS. The approximate failure mileage was 60,000.

The truck started with a death wobble in the steering. Ball joints,bushing,stabilizer bar replaced front end work was done. Brought to the dealership approx 4 times for the same steering problem. It still has a small wobble pulling to the Rt or left. Steering was very loose but has been tightened up with a replaced steering shock. But the steering wobble continues had the steering gear box replaced twice. Dealership does not know how to fix the problem.

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the ABS, the trailer brakes, the speedometer, the odometer, and the fuel gauge had become inoperable. The ABS and traction control system warning lights were illuminated. The vehicle was taken to the dealer but was not diagnosed or repaired due to parts not being available. The contact was advised that reimbursement might be available if the repair was performed at the owner's expense. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure, but no assistance was provided. The failure mileage was 206,698.