2018 RAM 2500 Complaints

I have the active recall associated with the vehicle listed. It’s been nearly 2 years with the active abs service light, traction control light, and inoperative cruise control due to those lights. Stelantis is not very helpful. Will not fixit yet. But says I can pay myself and some or all may be reimbursed. There is no reason it should take this long. Endangering lives potentially. I sent truck pulling all the time. And you buy these things with these safety options that should work. To be taking this long to remedy this. Is unacceptable

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the Forward Drive Assist and the Park Assist were disengaged. The ABS and traction control warning lights were illuminated. The dealer was contacted and confirmed that the part was not yet available. A second dealer was contacted, John H Sheaffer Incorporation (6430 William Penn Hwy, Mifflintown, PA 17059)’ and the same was confirmed: the part was not yet available. The manufacturer was made aware of the failure. The failure mileage was approximately 80,500.

The contact owns a 2018 Ram 2500. The contact stated that while driving at an undisclosed speed, the ABS and traction control functions became inoperable, and the ABS and traction control warning lights illuminated. There was an audible chime during the failure. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part was not yet available. The dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The approximate failure mileage was 96,000.

The contact owns a 2018 Ram 2500. The contact stated that while driving at an undisclosed speed, the cruise control feature failed to function as intended. The contact stated that the cruise control was activated; however, the cruise control independently deactivated. The system independently switched over to full exhaust mode. In addition, an unknown warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed with an HCU failure. The contact was informed that the HCU needed to be replaced. The vehicle was not repaired. The contact was informed that the parts were unavailable. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 18,000.

I am filing a formal complaint regarding m y 2018 Ram 2500 which is subject to safety recall 24V-896 for a defective anti-lock brake system module and hydraulic control unit. This critical safety recall was issued in November 2024 and as of today 8/29/2026 it has been nearly two years, and the manufacturer (Stellantis/FCA) has failed to provide a remedy. My vehicle currently displays warning lights for the ABS, Electronic Stability Control and Traction Control Systems indicating that these vital safety features are entirely disabled. Driving a heavy-duty truck without functioning ABS or stability control poses an immediate safety hazard to myself, my passengers, and others on the road, especially when towing or diving in inclement weather. Because the manufacturer has failed to provide a remedy within a reasonable timeframe, I am requesting that the NHTSA intervene to compel Stellantis to expedite parts distribution or provide immediate alternative transportation (loner/rental vehicle) at their expense until my vehicle is repaired.

The contact owns a 2018 Ram 2500. The contact stated that while driving at various speeds, the ABS warning light illuminated and flashed, accompanied by an audible chime, which disabled the cruise control feature. The vehicle was taken to a dealer, where it was diagnosed that the hydraulic control unit (HCU) needed to be replaced. Additionally, a software update was performed for the rearview camera. The vehicle was not repaired for the HCU failure. The contact associated the failure with NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic), and the VIN was included in the recall. The manufacturer was notified of the failure and informed the contact that parts would not be available until Phase 4, as the recall was currently in Phase 2. The contact was referred to the NHTSA hotline for assistance. The failure mileage was 145,000.

There is an active recall on my vehicle related to anti-lock brake system with no remediation plan at the moment due to a part shortage. My vehicle is displaying anti-lock brake service warnings several times during drives which ultimately go away. I'm being told that the warnings are tied to the recall. How can I get the issue remediated without any support from the recall? This seems very dangerous to have customers with impacted vehicles but no support to remediate the issue.

I have been waiting on the C4B recall for nearly two years with no parts available still. My truck has no ABS, traction control, or 4WD. This is a 2500 heavy duty truck meant for pulling trailers and heavy payloads. This recall has rendered the vehicle useless. I can't trade it in due to the ongoing recall, it is not safe to drive, I am at an extreme financial loss due to Stellantis' negligence. How has the US government allowed this issue to last for so long? How many unsafe vehicles are currently driving down the road with compromised brakes?

The contact owns a 2018 RAM 2500. The contact received notification for NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to perform the recall repair was not yet available. The contact stated that while driving, the Anti-Lock Braking System (ABS) warning light illuminated due to an ABS failure, causing the brakes to seize. The vehicle was taken to a dealer, who confirmed that the parts were unavailable. The vehicle was then taken to a second dealer, Shepard Chrysler Dodge Jeep Ram (178 New County Rd, Thomaston, ME 04861), who also confirmed that the parts were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was approximately 42,000.

The contact owns a 2018 Ram 2500. The contact received notification for NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part for the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. Additionally, the traction control and anti-lock braking system warning lights illuminated, and warning chimes sounded intermittently. The dealer was contacted and confirmed that parts were unavailable. The manufacturer was not notified of the failure. The failure mileage was approximately 65,000.