2018 RAM 2500 Complaints

The HCU failed on my truck and the recall was issued over 18 months ago, still no repair in place, still no update. I have filed a complaint on here already once and no response or update on that either. I have no traction control, constant intermittent beeping on and off and no cruise control, for almost two years now and it's just unacceptable. The repairs were supposed to be started in early 2025 and they still have no update and no one from NHTSA is holding them accountable. MAKE THEM FIX THE PROBLEM!!!

The contact owns a 2019 RAM 2500. The contact received notice of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic). The contact stated that on several occasions while driving on several occasions at various speeds, a warning notification chiming noise went off. The contact stated that on some occasion while driving in inclement weather, the ABS system did not work as intended and the front wheels locked up and the vehicle slid. On one occasion the vehicle slid through a red light and on another the vehicle almost slid into a ditch. The traction control and ABS warning lights were illuminated. The contact vehicle was taken to a dealer where it was diagnosed that the failure was associated with the recall however parts were not available at this time. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The failure mileage was 50,000.

The contact owns a 2018 Ram 2500. The contact received the recall notification letter related to NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic). While driving at an undisclosed speed, there was an abnormal beeping sound detected. While traveling over a bump, the cruise control disengaged. The ABS light was illuminated. The local dealer was contacted, who confirmed the remedy parts were not available. The vehicle was not diagnosed or repaired. The manufacturer was contacted, who confirmed the recall remedy status. The failure mileage was approximately 130,709.

1.defective Hydraulic Control Unit (HCU), NHTSA safety recall (Recall C4B / 24V896000) for 2017–2018 heavy-duty Ram trucks. 2.Failure to stop properly. 3.Yes I took to a certified dealer in Madera, Ca Gill auto group and they would not do anything about the issue. 4. No the certified dealer in Madera, Ca Gill auto group has not fixed the unsafe recall issue. 5. The warnings displayed are (service anti lock brake system and service electronic brake system) appeared 18 months I took the truck in for service to Gill auto group in Madera, Ca and no correction to the recall issue was performed

Received letter for the HCU recall over a year ago. ABS/Traction Control warning lights and audible dinging started randomly going off & on shortly after receiving the letter. Went on Ram website & completed a form to be notified when the part was available. Never heard from Ram. Contacted Ram and local dealership again last last month and told part is still unavailable. Unfortunately, Ram doesn’t seem to care that this has been going on for years. And even more unfortunately NHTSA (or the agency that can hold Ram accountable) doesn’t seem to care, either, as this problem has been going on for years.

The recall for the HBC unit listed under NHTSA recall #24V-896 is a serious safety concern and causes daily issues driving the vehicle. Without a load in the bed the rear-end is very light so the tires spin easily with the loss of traction control associated with this recall. Also during the rain the truck is almost undriveable due to the frequent tire spins while barely using the throttle.

2018 Ram 2500 — Hydraulic Control Unit recall number C4B that was issued on November 27, 2024. Multiple dealers have repeatedly stated “no parts available” for over 1 year and 6 months. Recall affects braking safety. I am active duty military and rely on this vehicle for transportation. Manufacturer has not provided a repair timeline. Requesting NHTSA intervention for parts availability.

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The approximate failure mileage was 35,000. The contact stated the vehicle was taken to the dealer for warning lights constantly warn with an audible alert antilock brake, cruise control, traction control. The vehicle was diagnosed and repaired; however, the issue persisted. Prior to receiving a recall notice. the recall notice for NHTSA Campaign Number 24V896000 (Service Brakes, Hydraulic) was received after the repairs.

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure; however, there were audible alerts constantly coming up stating that the ABS, ESC and other multiple warnings need attention.

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000(SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was unavailable. The local dealer was contacted and it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had experienced the failures while operating the vehicle causing the cruise control and ABS to become inoperable. The failure mileage was 60,000.