2018 RAM 2500 Complaints

My 2018 Ram 2500 is under recall for the ABS. My ABS light comes on and dings all the time. I'm planning a 2000 mile trip pulling my camper in July and when I took my truck to my dealer they said the parts aren't available for the 2500 only for certain model 3500. Since this is a safety issue Ram should have a correction by now! I received my notification over a year ago!

The contact owns a 2018 RAM 2500. The contact received notification of NHTSA Campaign Number: (24V896000 (SERVICE BRAKES, HYDRAULIC) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

My vehicle has been displaying symptoms associated with this recall for the past 4,500 miles, (miles currently 98,000) and the condition continues to worsen, including abnormal feedback through the brake pedal. Along with the antilock brakes and traction control functions not working the front and rear park sensors as well as the cruise control do not work while these conditions exist. I have contacted multiple dealerships as well as the (FCA US LLC) a subsidiary of Stellantis N.V. seeking assistance, yet every response has been the same: there is no remedy and no parts available. This has escalated beyond an inconvenience and has become a serious and ongoing safety concern for both myself and my family. It is unacceptable that a federally recognized safety recall of this magnitude has remained unresolved for such an extended period without an available repair solution. As the situation currently stands, I no longer feel safe operating this vehicle. Furthermore, I do not believe it is reasonable or responsible to expect owners to sell or trade vehicles burdened with an unresolved safety defect of this nature.

ABS lights and warnings on dash No trailer control No speedometer due to abs controller

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that upon start of the engine, the ABS, electronic stability control (ESC), 4WD, traction control, and cruise control functions were all unavailable. The contact also stated that speedometer and gas mileage have also failed to operate as needed. The dealer was made aware of the failure but confirmed that parts were not yet available. The contact was then given a diagnostic fee and an estimate for a temporary part to repair the vehicle. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 25,000.

There is an open safety recall for the replacement of the HCU for my model year truck. I have been in direct contact with a few different dealerships near me to try to get this part replaced since it disables ABS on my truck and I am told they do not have parts for this recall. I received the recall November of 2024. It has now been 18+ months waiting to get the truck repaired. At this point it is not acceptable.

The contact owns a 2018 RAM 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic). The contact stated that on several occasions while driving at undisclosed speeds, the ABS warning light illuminated, with an audible alert. The message “ABS Unavailable” was displayed. The vehicle was taken to a dealer, where it was diagnosed and determined that the hydraulic control unit needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, and a complaint was filed. The failure mileage was approximately 40,000.

24V-896 Recall open since November 2024. No known resolution. How is this considered a reasonable amount of time? The truck chimes the entire time I drive it and it is a safety issue because it spins tires and has no abs or traction control.

The manufacturer STILL to this date does not have the parts to repair the recall C4B. What recourse do I have?

Safety recall was issued on November 2024. As of May15, 2026, there is no fix or parts available. Having a vehicle disabled for an unresolved safety recall for this amount of time is unacceptable.