2018 RAM 2500 Complaints

There has been an open recall on my vehicle for over 2 YEARS ! even the recall states "...may cause a vehicle crash without prior warning." This has negatively affected and is a safety issue which involves: 1) Electronic Stability Control - turns off and on - doesn't work 2) Cruise control - cannot use, turns off on on on it's own 3) Steering - affects the steering wheel when turning the wheel, the wheel vibrates and wobbles 4) Traction control - turns off and on 5) Anti lock braking - turns off on on It is my only vehicle which FCA/Ram knows is unsafe to drive but I must drive to work etc. I cannot resell or trade this vehicle in because of the enormous loss in value since it is not repaired by FCA or who ever owns Dodge Ram at this time. I have on multiple occasions contacted FCA/ Chrysler/ and the dealership about the issue, opened numerous cases about the unresolved issues and attempted to get a status with no remedy or timeline provided by the manufacturer. If my family is in the vehicle and we crash... who can I sue? Chrysler? the dealership? or the NHSTA for allowing an open SAFETY recall to continue for over 2 YEARS!!

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure.

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that upon start of the engine, the ABS, electronic stability control (ESC), 4WD, traction control, and cruise control functions were all unavailable. The contact also stated that speedometer and gas mileage have also failed to operate as needed. The dealer was made aware of the failure but confirmed that parts were not yet available. The contact was then given a diagnostic fee and an estimate for a temporary part to repair the vehicle. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 85,000.

I traded my 2001 F250 for this yard art with intentions pf pulling our fifth wheel all over the country. It has sat un-usable for two years. I would happily pay for the parts if they were available. They are not at least that is what the dealer keeps telling me. Milton Ruben in Augusta. The recall is about two years old now and nothing is happening. I can't sell it, I can't trade it,, This is complete BS. And as I understand, there are around 36,000 affected by this??? You can't drive it because of the constant chiming and no cruise control on trips,,

I called FCA for recall information on May 6, 2026 - NHTSA Recall Number24V-896. FCA advised the part is not available yet. I checked [XXX] for a HCU/ABS part and it is available for purchase and explained to FCA it is available. Then FCA says you can go ahead and replace it and file for reimbursement with no timeline for reimbursement. Local RAM service deparment said not parts available. I then talked to same local RAM dealer parts department and they told me part is available. Why is NHTSA allowing for RAM/FCA misinformation. Please address this safety hazrd with the braking system. I have been waiting for three years. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The abs system light comes on there is a constant dinging with abs light traction control light blinking and cruise control doesn’t work I’ve been to Quinn dealer in Va and they say no fix yet. The truck drives fine and brakes fine but cruise controls don’t work and the lights like I said come on and start dinging and flashing.There is a recall on this but nothing being done safety recall C4B or C4B/NHTSA24v-896

The hydraulic brake control unit has been setting off warnings and noises constantly for several months. The recall came out in November, 2024 and Ram still has absolutely no answers for when or how to repair. How is it allowed for them to issue a recall that states my trucks brakes could fail at any time and not have a repair for it in over 18 months. I was recently in a minor car accident on 4/10/26 where I was standing on the brakes and there was a considerable lag in brake response. I have made several calls to Ram where they tell me I just have to wait until the new part is made. I cannot sell the truck with a massive safety recall and lights on all over the dash and the constant warning dinging. I cannot just not drive the truck because it is my only mode of transportation.

Warning message on the dash. ABS and Traction lights illuminated. This is a DOT registered work truck which is out of service with no remedy available.

I am reporting a serious safety issue involving my 2018 Ram 2500 equipped with a Cummins 6.7 diesel engine. The vehicle is experiencing dangerous and intermittent brake failure. Symptoms include: * Brake pedal dropping to the floor during sudden braking * Temporary improvement when pumping the brakes * Vehicle pulling to one side under braking This condition creates a high risk of collision and makes the vehicle unsafe to operate. I have confirmed with the dealership that this issue is associated with an active safety recall involving the Hydraulic Control Unit (HCU). However, I have been informed that there is currently no available remedy and no timeline for repair. As a result: * The vehicle is unsafe and effectively unusable * I am without safe transportation * The manufacturer has not provided a solution I am requesting that NHTSA review this situation, as it appears vehicles with this recall are remaining on the road without a fix for a critical safety system. Given the nature of brake system failure, I believe this issue presents a serious risk to public safety and warrants immediate attention.

The contact's parents own a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic). The contact stated that each time the vehicle was started, the ABS warning light illuminated with an audible chime continuously sounding until the vehicle was turned off. The vehicle was taken to a dealer on three occasions but was not diagnosed; however, the contact was provided information about the recall, and informed that parts were not yet available. The manufacturer was notified of the failure. The failure mileage was approximately 37,000.