2014 RAM 2500 Complaints

RECALL RAM # R46 / NHTSA 15V-541 SERVICE ORIGINALLY PERFORMED IN 2015. AFTER SERVICE LOUD POPPING NOISE CAME FROM FRONT END WHEN TURNING AND HITTING A BUMP. SECOND SERVICE IN MAY 2017 ELIMINATED NOISES. FOUND ANTI-SWAY BAR NOT CONNECTED IN FEB 2018.

WHEN DRIVING ON THE ROAD AND YOU LET OFF THE GAS PEDAL, THEN YOU NEED TO ACCELERATE TO GET OUT OF THE WAY OF SOMEONE OR TO AVOID A NEAR ACCIDENT, YOU PRESS THE GAS PEDAL ALL THE WAY DOWN AND THERE IS A COUPLE SECOND DELAY TO A FEW SECONDS, A LAG, BEFORE THE TRUCK APPEARS TO RECEIVE THE COMMAND TO HURRY UP AND GO. IT HAS CAUSED ME TO ALMOST BE REAR ENDED AND BE IN AN ACCIDENT WITH MY WIFE AND DAUGHTER IN MY TRUCK.

TL* THE CONTACT OWNS A 2014 RAM 2500. WHILE THE VEHICLE WAS PARKED, IT SHIFTED INTO NEUTRAL BY ITSELF. THERE WERE NO WARNING INDICATORS ILLUMINATED PRIOR TO THE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER (CRONIC CHRYSLER DODGE JEEP RAM, 2515 N EXPRESSWAY, GRIFFIN, GA 30223) WHERE IT WAS DIAGNOSED THAT THE GEAR SHIFT WAS DEFECTIVE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 65,500.

TPMS SYSTEM. FACTORY SET TIRE PRESSURE FOR FRONT IS 60PSI, AND 80PSI FOR THE REAR TIRES. WHEN WINTER ARRIVES I PUT ON SNOW TIRES AND DECREASE THE PSI FOR BETTER AND SAFER DRIVING. FOR WINTER DRIVING WITH SNOW AND ICY CONDITIONS I RUN 45 PSI IN THE FRONT AND 50 PSI IN THE REAR. THE TPMS ACTIVATES A 'TROUBLE LIGHT' IN THE HUD. I CAN LIVE WITH THE BASIC THEORY BUT AM CONCERNED IF ANY TIRE ACTUALLY LOST PSI (DUE TO A TIRE MALFUNCTION) THAT I AND MY FAMILY COULD BE ENDANGERED SINCE THE HUD WOULD NOT NECESSARILY CHANGE. I HAVE HEARD THAT THROUGH THE ECM THE SYSTEM CAN BE PROGRAMED TO REFLECT LOWER PSI. THIS IS AN AFTERMARKET DEVICE. SOME DEALERSHIPS ARE SAID TO REPROGRAM THE SYSTEM TO ACCEPT LOWER AIR PRESSURE FOR A FEE. THIS IS A DEFINITE SAFETY ISSUE AND SHOULD NOT CAUSE A FINANCIAL BURDER ON THE OWNER OF THE VEHICLE. THIS TPMS ISSUE EFFECT NUMEROUS VEHICLES THAT OPERATE IN A 4 SEASON ENVIRONMENT. THE DATE FOR "WHEN DID THIS HAPPEN" IS ADJUSTABLE AS TO WHEN THE OWNER CHANGES OVER TO WINTER TIRES.

WHEN PULLING A TRAVEL TRAILER GOING UP OR DOWN A STEEP GRADE WITH THE VEHICLE IN TOW HALL THE TRANSMISSION WILL HANG UP IN ANY GIVEN GEAR FORCING YOU TO APPLY THE BREAK AND SHIFT THE VEHICLE INTO NEUTRAL THEN BACK INTO DRIVE THIS HAS BEEN REPORTED TO LONE STAR DOGE 1309 S. PACIFIC MINEOLA TX. THE DEALERSHIP SAID NO CODES WERE FOUND SO NOTHING WAS WRONG. I HAVE HAD THIS HAPPEN SEVERAL TIMES AND AM WORRIED ABOUT DRIVING THE TRUCK NOW. I HAVE TAKEN THE TRUCK INTO THE DEALER MULTIPLE TIMES FOR THIS ISSUE AND IT STILL HAS NOT BEEN REPAIRED. I TAKE IT IN ONE TIME AND THEY TELL ME IT IS FIXED AFTER THEY WORK ON IT IT IS NOT FIXED AND I TAKE IT IN AGAIN AND THEY SAY IT IS THE EGR VALVE SO I HAVE THAT FIXED AND IT IS STILL DOING THE SAME THING SO I BRING IT IN AGAIN AND THEY SAY IT IS SOMETHING ELSE AND I WOULD NEED TO PAY FOR REPAIRS AGAIN. THIS SHOULD HAVE BEEN COVERED UNDER THE WARRANTY BUT THEY SAY THIS NEEDS TO BE FIXED FIRST BEFORE THE WARRANTY WORK CAN BE DONE WHY CANT THEY JUST FIX THE WARRANTY WORK INSTEAD OF FIND THINGS THAT "HAVE TO BE FIXED BEFORE THAT WORK CAN BE DONE" WITH NO RELATION TO THE TRANSMISSSION.

I HAVE HAD SEVERAL INCIDENTS THIS YEAR OF THE TRANSMISSION LEVER BEING STUCK IN PARK. THIS IS WITH ENGINE ON, BRAKE PEDAL DEPRESSED, AND EMERGENCY BRAKE RELEASED. YOU COULD NOT MOVE THE LEVER AT ALL YOU WERE STUCK, AFTER 30-60 SEC, AND REPEATED ATTEMPTS TO MOVE THE LEVER, IT EVENTUALLY MOVED TO DRIVE. THIS WAS REPORTED TO THE LOCAL DODGE RAM DEALER LONE STAR DOGE 1309 S. PACIFIC ST. IN MINEOLIA TX THIS YEAR, WHO CLAIMS NOT TO BE ABLE TO REPRODUCE THE PROBLEM. NO PAPERWORK WAS EVEN WRITTEN UP ON THE INCIDENT.

TL* THE CONTACT OWNS A 2014 DODGE RAM 2500 TOWING A CURT GOOSENECK HITCH. THE CONTACT STATED THAT THE HITCH BECAME UNHOOKED WHILE DRIVING IN REVERSE AT 3 MPH. THE VEHICLE HITCH ASSEMBLE CRASHED INTO THE REAR OF THE VEHICLE. THE AIR BAGS DID NOT DEPLOY THERE WERE NO INJURIES, FIRE OR POLICE REPORT FILED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT BELIEVES THE BALL ON THE HITCH ASSEMBLY WAS UNDERSIZED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE BUT NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS UNKNOWN. THE VIN WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2014 RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V460000 (SEAT BELTS, AIR BAGS), 15V459000 (AIR BAGS), 15V541000 (STEERING), AND 17V302000 (AIR BAGS). THE PARTS FOR THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. WHILE THE VEHICLE WAS PARKED ON AN INCLINE, THE CONTACT CLOSED THE FRONT PASSENGER DOOR AND THE PASSENGER AIR BAG AND PASSENGER SEAT AIR BAG DEPLOYED WITHOUT WARNING. ALSO, THE PASSENGER AND DRIVER SIDE SEAT BELT PRETENSION LOCKED AND DAMAGED THE SEAT BELTS, RENDERING THEM INOPERABLE. THE CONTACT TOOK THE VEHICLE TO THE LAKELAND CHRYSLER DODGE JEEP RAM DEALER (2875 MALL HILL DRIVE, LAKELAND, FL 33810; 863-687-2501) WHO STATED THAT THERE WERE FIVE RECALLS ON THE VEHICLE. THE DEALER STATED THAT THEY WOULD REPAIR THE VEHICLE PER NHTSA CAMPAIGN NUMBER: 15V460000 (SEAT BELTS, AIR BAGS), BUT NOT THE COLLATERAL DAMAGES. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND OPENED AN INVESTIGATION; HOWEVER, THE MATTER HAD NOT BEEN RESOLVED. THE APPROXIMATE FAILURE MILEAGE WAS 77,800. PARTS DISTRIBUTION DISCONNECT.

I NOTICED MY STEERING WHEEL WAS OFF CENTER. ALSO THE ELECTRONIC STABILITY CONTROL SYSTEM WAS GOING OFF REPEATEDLY. I TOOK IT TO A DEALERSHIP FOR INSPECTION AND THEY FOUND NO "CODES" IN THE COMPUTER AND COULD NOT GET THE ESC TO GO OFF WHILE DRIVING. THEY NEGLECTED TO NOTICE MY STEERING WAS OFF CENTER. THEY SAID NOTHING WAS WRONG WITH THE VEHICLE AND TO JUST TURN OFF THE ESC AND IF IT WENT OFF AGAIN TO STOP AND TURN THE TRUCK ON AND OFF AGAIN. I HAD THE WHEELS ALIGNED THINKING THIS WAS THE PROBLEM. THE TRUCK SEEMED SENSITIVE WHILE DRIVING OVER BUMPS IN THE ROAD BUT I DIDN'T REALIZE THE ISSUE. A FEW DAYS LATER WHILE DRIVING ON THE INTERSTATE AT 70 MPH THE TRUCK BEGAN TO SHAKE VIOLENTLY AND WOULD NOT STOP UNTIL I REDUCED THE SPEED TO 20 MPH. IT WAS EXTREMELY DANGEROUS AND HARD TO DRIVE OR STEER WHILE IT WAS SHAKING. IT DID THIS AGAIN 3 MORE TIMES. I KEPT THE SPEED AT 55-60 MPH AND WAS ABLE TO GET THE VEHICLE HOME WITHOUT INCIDENT. I TOOK IT IN TO THE DEALER THE NEXT MORNING AND THEY DROVE IT BARELY A MILE AND THE STEERING ALMOST COMPLETELY FAILED. I COULD HAVE HAD TOTAL STEERING FAILURE AND LOST CONTROL OF THE VEHICLE. MY TRUCK HAS APPROXIMATELY 64,000 MILES IT IS 3 YEARS OLD AND IT HAS NEVER BEEN WRECKED.

WHILE DRIVING DOWN THE ROAD, WHEN THE ROAD CURVED, I ATTEMPTED TO TUN THE STEERING WHEEL, I GOT NO RESPONSE FROM THE WHEELS. I WENT OFF THE ROAD AND IN TO THE DITCH. ONCE IN THE DITCH, I TURNED THE STEERING WHEEL TO SEE IF THE WHEELS WOULD TURN, THE WHEELS WOULD NOT TURN. LOOKING UNDER THE FRONT OF THE TRUCK THE STEERING DRAG INK HAD BROKE AT THE ADJUSTING SLEEVE. LOOKING AT THE DRAG LINK IT HAS BROKEN IN HALF FOR NO REASON, AND ONE OF THE JAM NUTS IS LOOSE. RAM IS NOT OFFERING ANY ASSISTANCE TO ME TO COVER THE REPAIRS OR DAMAGES TO THE TRUCK.