2017 RAM 2500 Complaints

As I was driving back home from the airport on [XXX] both front brakes started smoking and my vehicle became noticeably difficult to drive. At the same time an ABS brake warning light came on as well. Although the vehicle was more difficult to drive I drove slower to prevent a crash & arrive home. On [XXX] I brought my vehicle into Midas Sarasota where they diagnosed a failed brake hydraulic control unit (HCU,ABS pump). In addition Midas stated that the failed hydraulic control unit damaged both front calipers causing them to stick which is why my brakes were smoking. Midas also stated that the failed HCU caused damage to the mesh in my brake lines and that they had to be replaced. As a result of the failed HCU Midas had to install a new HCU, install new front calipers on both sides, and install new brake lines for a total cost of $1600.00 A few weeks after I had my vehicle repaired for this issue I received a recall letter from Stellantis for this issue. Since I had already had the repair completed I submitted a copy of my repair order and proof of payment to www.fcarecallreimbursement.com, Reference number [XXX]. A customer service agent - Ronald emailed me several times and reviewed by reimbursement request and stated that my claim was approved for $1342 for reimbursement. I questioned Ronald about why Stellantis would not pay for the full amount of $1600 because both front calipers and my brake lines were damaged as a result of the failed HCU unit. Ronald simply stated in his email that he could only approve repair charged for the failed HCU. I explained to Ronald that the HCU failure caused irreparable damage to both front calipers and to the mesh in my brake lines as shown on page 2 of the Midas Repair order that I sent him. I explained to Ron that if Stellantis has a part recall that causes damage to other vehicle components then Stellantis is responsible for the costs of all repairs, NOT just the recalled part. Can NHTSA please assist, OEM won't help. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFOR

The grid heater bolt failed and fell into the intake runner. The bolt then fell into the number 6 cylinder causing engine failure. The vehicle has 73554 miles on it. The grid heater bolt failure is a known problem and has been recalled on other vehicles.

Grid Heater bolt failure. Grid heater bolt is secured by a nut below intake area. The nut on bolt melts and causes pieces and shards into cylinder #6 if not fixed immediately. This is a terrible design and expensive fix. I am 3rd person to have this problem recently amongst my friends. Metal in side motors should not be melting and or rotting into cylinders. Please see attached pictures showing melted bolt and shards in the intake area. If this is a part that needs maintenance it should be listed in the scheduled maintenance somewhere

Can not get the dealership to repair the recall c7b. Stating the parts are not available. Been several months waiting on parts and scared to drive my truck due to the danger?

My vehicle is under the Manufacturer Recall # CB4 (NHTSA Recall #24V-896) On January 1, 2025, while driving on a rural road, all the warning lights for the ABS and Traction Control systems lit up and I lost all braking power. I pushed the brake pedal to the floor, no brakes. I veered off into a field to stop the vehicle. Turned the vehicle off and back on. Still no brakes. I started to drive the vehicle to my house (3 miles away) and after a right turn the brakes locked. The Ram Recall center apologized for the incident and said I would be authorized a rental and gave me a case # but that there was no remedy for my vehicle. My 3rd call to Ram, the representative said they aren't sure if a rental is authorized, and that Ram would not cover towing my vehicle to the dealership even though the brakes are locked and cannot move. After 3 weeks of waiting, I had the vehicle towed to a local mechanic who was able to get the vehicle back on the road. I am still waiting for a remedy for my vehicle.

My ABS and electronic braking system is doing the same thing that is covered in the ABS recall just issued for other 2017 Rams but apparently my van is not covered.

The contact owns a 2017 Ram 2500. The contact stated that while driving on the highway at 55 MPH and attempting to depress the brake pedal, the brake pedal went to the floorboard, and the vehicle failed to respond immediately to the brake pedal being depressed. The contact pumped the brake pedal, and the vehicle began to slow down. The ABS, brake, and traction control warning lights were illuminated. The contact drove the vehicle with caution until parking at the vehicle at the residence. The contact used a scanner to diagnose the vehicle and retrieved codes for the ABS pressure and ABS Pump Motor failure. The contact referenced NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the VIN was not included. The local dealer was contacted however the vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 126,000.

My truck is a 2017 Ram 2500 and is experiencing the same issues as those included in NHTSA Recall No. 24V-896. However my truck was produced before the April 1, 2017 range listed. I have replaced the HCU as recommended by the dealer on [XXX] at my own cost and this did not resolve the issue. The dealer says the control module is faulty, but Chrysler will not provide the part as they say the HCU I purchased is in the Faulty range also but they say that even though the part I purchased to correct the issue is under recall, my truck is not and they have not responded to my request to correct the issue. This is a safety concern as it affects ABS, TSC, Parking Assist sensors and most importantly prevents the vehicles 4WD system from engaging which is an extreme safety concern in the mountains of North Carolina in winter. I have been trying to fix the problem at my own cost for a year and a half and the gross negligence on the part of Chrysler and Stellantis will not even allow me to purchase the needed parts. I am seriously considering legal action due to this total disregard for the safety and lives of their customers. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I was driving when m ABS system errored failure as I was preparing to haul horses. I completely lost traction behind. Accordingly my truck is now completely unsafe.

Lost diesel exhaust brake transmission down shifts trying to slow vehicle bolt in cold start heater plate dropped into engine via intake manifold causing extensive internal damage