2013 RAM 2500 Complaints

TL* THE CONTACT OWNS A 2013 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL-THE CONTACT OWNS A 2013 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V635000 (ENGINE AND ENGINE COOLING , FUEL SYSTEM, DIESEL) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. DJR

WHILE DRIVING I NEEDED TO MERGE INTO ON COMING TRAFFIC. AS I ACCELERATED I SUDDENLY NEEDED TO LET OFF HE THROTTLE DUE TO CONDITIONS. WHEN THE THROTTLE WAS REAPPLIED I HAD A COMPLETELY DEAD GAS PEDAL THAT WAS NOT RESPONSIVE. THE TRUCK REMAINED UNRESPONSIVE FOR A SOLID 2-3 SECONDS, THEN IT SLOWLY STARTED TO ACCELERATE AGAIN. THE TRUCK NEVER QUIT RUNNING AND NO DASH LIGHTS INDICATED A PROBLEM DURING THIS INCIDENT. OVER THE LAST YEAR OF DRIVING THE TRUCK IT HAS DONE IT NUMEROUS TIMES AND PUT ME AND MY FAMILY IN DANGER. I AM ALSO ABLE TO REPLICATE THIS PROBLEM TIME & TIME AGAIN. I HAVE BEEN TOLD BY THE DEALER SHIP THAT ITS THE NATURE OF THE BEAST. THIS SEEMS TO BE A HUGE PROBLEM AND IS ALL OVER VARIOUS RAM FORUMS. *TR

WHILE DRIVING THE TRUCK THE MAIN DISPLAY SHUTS DOWN, ALL THE WARNING LIGHTS START FLICKERING, ENGINE STARTS TO SHUT DOWN, IF YOU TURN OF TRUCK COMPUTER WILL NOT LET IT START, STRANDED HAS DON'T THIS 5 TIMES NOW AND DEALER DOESN'T KNOW HOW TO FIX PROBLEM. VERY DANGEROUS I WAS HAULING BY 5-WHEEL FROM TRIP COULD HAVE BEEN AN MAJOR ACCIDENT, NO LIGHTS AT NIGHT SUDDENLY, NO CONTROL. *TR

HIT A DEER AND SIDE CURTAIN AIRBAGS DEPLOYED. AFTER INCIDENT OCCURRED SEATBELT WOULD NOT RELEASE, POLICE HAD ALSO ATTEMPTED TO RELEASE SEATBELT BUT HAD TO END UP CUTTING THE BELT TO GET MY HUSBAND OUT OF THE VEHICLE.

CALIBRATION ISSUE WITH DEF ON DEF TANK. CURRENTLY DRIVE VEHICLE SINCE NEW WITH A PROGRAMMER BY MY SIDE DUE TO VEHICLE BEING A PIECE OF [XXX]. CORPORATE GREED!!!! 30 YEARS IN AUTOMOTIVE AND NOW GOING TO TOYOTA HA!! [XXX] NEED TO GET YOUR [XXX] TOGETHER. 53,000 DOLLAR TRUCK IS A PIECE OF [XXX] AND YOU DUMB [XXX] CANT EVEN TELL THE CUSTOMERS THAT YOU SCREWED UP AND HAVE A FIX. TO [XXX] WITH AMERICAN MADE IRON. AND ALL THE [XXX] THAT SAY THEY STAND BEHIND THEIR PRODUCT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2013 DODGE RAM 2500. THE CONTACT STATED THAT THE CHECK ENGINE LIGHT ILLUMINATED AND FUEL FUMES EMITTED INTO THE CABIN. THE FUMES WERE EXTREMELY STRONG WHILE IDLING AND IN COLD CLIMATES. THE DEALER WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 8,000. UPDATED 02/02/15*LJ UPDATED 9/6/2017*CN

TL* THE CONTACT OWNS A 2013 DODGE RAM 2500. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE FAILED TO ACCELERATE AND THE TRANSMISSION BECAME STUCK IN FOURTH GEAR. THE CONTACT INDICATED THAT THE CHECK ENGINE LIGHT WOULD SOMETIMES ILLUMINATE WHEN THE FAILURE WOULD OCCUR. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN REPLACED THE TRANSMISSION SOLENOID BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT NO SOLUTION WAS OFFERED. THE FAILURE MILEAGE WAS 19,000.

THERE APPEARS TO BE TWO POSSIBLY RELATED ISSUES WITH REGARD TO THE POWERTRAIN. THE FIRST ISSUE IS SOME SORT OF BACKLASH IN THE DRIVE TRAIN WHEN ACCELERATING TO 30-35 MPH AND THEN LETTING OFF THE GAS. THE SYSTEM SEEMS TO SHIFT GEARS BEFORE THE TORQUE CONVERTER UNLOCKS. THE SECOND ISSUE IS THAT WHEN ACCELERATING FROM A STOP THERE IS A SIGNIFICANT LAG IN RESPONSE BETWEEN THE ENGINE AND THE PEDAL BOTH IN ACCELERATING AND DECELERATING. THIS CAN CAUSE AN ISSUE WHEN PULLING OUT INTO TRAFFIC. BOTH OF THESE RELATE TO THE BCM AND THE ELECTRONIC THROTTLE CONTROL. MULTIPLE VISITS TO THE DEALERSHIP HAVE NOT SOLVED THIS ISSUE. *TR

TRUCK WANDERS. STEERING GEAR WAS REPLACED AND THE DEALER SAID IT WAS OK. IT WAS THE SAME. I RETURNED IT BUT NO PAPERWORK WAS WRITTEN. CHRYSLER REP DROVE IT AND SAID IT DROVE LIKE ALL OTHERS. I RETURNED THE FOLLOWING DAY TO DRIVE THE TRUCKS THAT WERE LIKE MINE BUT THEY WERE NOT AVAILABLE. I CAN TURN THE STEERING WHEEL 1/2 TURN WITHOUT THE TIRES MOVING IF I DO IT SLOWLY. I WAS FORCED TO MAKE A QUICK 3000 MILE TRIP AND IT WAS A WHITE KNUCKLE TRIP. THE TIRES ARE WEARING ON THE SIDE ALSO. IF I TURN THE WHEEL QUICKLY IT WILL RESPOND. IF I DRIFT ENOUGH TO MAKE A CORRECTION NOTHING HAPPENS UNTIL I RUN OUT OF ROOM AND HAVE TO QUICKLY TURN THE WHEEL. THEN I OVER STEER AND GO TOO FAR THE OTHER WAY. I AM TO MEET WITH A CHRYSLER TECH AND THE GUY FROM CHRYSLER THAT DROVE IT NEXT THURS. FRANKLY AFTER BEING TOLD IT IS THE WAY I DRIVE, I DON'T TRUST THEM AND I WILL NEVER TRUST THIS TRUCK. MY THOUGHTS ARE TO LET THEM SEE WHAT I SEE AND NOT LET THEM TOUCH IT IF YOU ARE INTERESTED IN MY COMPLAINT AND WISH TO SEE FOR YOURSELF. IF WE GET ICE ON THE ROADS LIKE WE WILL ANY DAY, NO ONE COULD KEEP THIS TRUCK UNDER CONTROL. IT IS VERY UNSAFE TO DRIVE. IN A DISCUSSION ON A RAM WEBSITE, I FOUND ANOTHER WHO HAS A LIKE PROBLEM AND HAS NEVER BEEN ABLE TO GET IT CORRECTED. HE IS THINKING ABOUT TRADING IT TO GET RID OF IT. THIS WILL JUST TRANSFER THE PROBLEM TO ANOTHER DRIVER. PLEASE GIVE ME SOME ADVISE. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR