2014 RAM 2500 Complaints

DROVE FOR ABOUT 17 MILES AND PARKED AT A STORE. WITHIN 5 MINUTES OF PARKING THE TRUCK, WHITE SMOKE COULD BE SEEN COMING FROM THE HOOD ON THE PASSENGER SIDE. AS I APPROACHED THE TRUCK FLAMES CAME OUT FROM UNDER THE HOOD IN THE SAME AREA. GRABBED A FIRE EXTINGUISHER AND RETURNED WITHIN ONE MINUTE TO FIND ENTIRE ENGINE COMPARTMENT IN FLAMES. UNABLE TO OPEN THE HOOD SO THE FIRE EXTINGUISHER WAS NOT MUCH GOOD. FIRE DEPARTMENT ARRIVED WITHIN 5 MINUTES BUT IT WAS TOO LATE. INSURANCE COMPANY TOOK POSSESSION OF THE TRUCK AND TOTALED IT. UNKNOWN IF IT WAS EVER DETERMINED WHAT CAUSED THE FIRE. *BF UPDATED 7/26/18*JB

WE HAD A WATER PUMP FAILURE WHERE THE WATER PUMP FROZE UP AND BROKE THE SERPENTINE BELT AT EXIT 234 ON I-15 IN MONTANA. IT WAS A FRIDAY RIGHT AFTER LUNCH AND WE WERE TOWING OUR 5TH WHEEL TRAILER. THE DEALER IN HELENA COULDN'T PROVIDE SERVICE SO WE WERE TOWED TO A INDIVIDUALS REPAIR SHOP IN CRAIG, MT. AFTER A WATER PUMP, BELT AND A NEW STARTER, WE WERE ON THE ROAD MONDAY. CHRYSLER OFFERED NO ASSISTANCE. THIS SHOULD BE A RECALL.

ENGINE HAD SMALL TICKING NOISE WHEN PURCHASED AND AFTER 14000 MILES BEGAN TO KNOCK AND NOW DEALER IS SAYING THE ENGINE IS A TOTAL LOSS AND NO PROBLEM OF THEIRS. EVERYTHING THAT I HAVE LOOKED UP ON THIS ISSUE REFERS THAT THE ENGINE HAS WRIST PIN ISSUES. MY COMPLAINT REFERENCE NUMBER WITH RAM CUSTOMER CARE IS 32326037. THIS IS REALLY A ISSUE FOR ME AND MY FAMILY KNOWING THAT WE HAVE BEEN DEDICATED DODGE RAM CONSUMERS FOR OVER 30 YEARS OWNING OVER 16 VEHICLES. I WAS TOLD THAT THEY WOULD NOT PUT $8000.00 IN A $14000.00 PICKUP, I PURCHASED THE VEHICLE FROM A FIVE STAR DEALERSHIP FOR $24000.00 ONE YEAR AGO AND STILL OWE $14000.00 ON THE VEHICLE. SO AT THIS POINT THE TRUCK IS A TOTAL LOSS FOR ME AND MY FAMILY.

2014 RAM 6.4 HEMI WRIST PIN FAILURE - 2ND TIME IN 11 MONTHS ENGINE KNOCKING WITH ENGINE NEEDING REPLACEMENT 2ND TIME IN 11 MONTHS REFER TO CHRYSLER CASE #31935958 AND #29708254 WITH 25,000 MILES IN JUNE OF 2016 AND 50,000 MILES IN JUNE OF 2017. BOTH TIMES ON VACATION PULLING A 8,500# 5TH WHEEL ON MOUNTAIN ROADS. CONCERNED OF ENGINE FAILURE ON STEEP MOUNTAIN SLOPES CAUSING A SERIOUS SAFETY ISSUE AND POSSIBLE LOSING CONTROL OF VEHICLE AND CRASHING. 6.4 HEMI APPARENTLY HAS A MANUFACTURER'S DEFECT N REGARDS TO ENGINE WRIST PINS, WHICH CHRYSLER REFUSES TO ADDRESS OF CORRECT. BOTH TIMES NOTICED ENGINE KNOCKING TRUCK WAS MOVING ON HIGHWAY PULLING A 5TH WHEEL TRAILER.

THE RAM BOX CARGO LOCKING MECHANISMS FAIL AS THE PLASTIC COUPLERS SHEAR OFF. THE CARGO DOORS OPEN WHILE DRIVING VEHICLE ON ROADWAY MAKING FOR AN UNSAFE CONDITION AS YOU MUST PULL OFF THE ROADWAY IMMEDIATELY TO TRY TO RE-SHUT DOORS. BOTH LOCK MECHANISMS EFFECTED THE SAME WAY.

TL* THE CONTACT OWNS A 2014 RAM 2500. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED AT A PARKING LOT, THE GEAR LEVER SHIFTED OUT OF PARK INDEPENDENTLY WITHOUT WARNING. THE CONTACT WAS ABLE TO STOP THE VEHICLE ONCE IT BEGAN TO ROLL THREE FEET. THE VEHICLE WAS TAKEN TO AUTONATION DODGE DEALER, LOCATED AT 1011 CHATHAM CENTER DRIVE, SAVANNAH, GA 31405, WHERE IT WAS DIAGNOSED THAT THE GEAR LEVER ELECTRICAL MODULE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS IN THE PROCESS OF BEING REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THAT THE VEHICLE WAS NOT COVERED UNDER THE POWER TRAIN WARRANTY AND THEY WILL NOT REPAIR THE VEHICLE. THE APPROXIMATE FAILURE MILEAGE WAS 55,710.

WATER IN FUEL LIGHT COMES ON FOR NO REASON, KNOWN DEFECT WITH WIRING/SENSOR. COULD LEAVE YOU DISABLED ON ROADWAY. ENGINE WARRANTY REQUIRES YOU TO STOP AND HAVE IT CHECKED OR COULD VOID WARRANTY. THEY HAVE SERVICE BULLETINS. NEEDS TO BE A FULL RECALL FOR THE DEFECTIVE PARTS

LEFT FRONT CALIPER IS NOT RELEASING, ONE OR BOTH PISTONS SEEM TO BE HANGING UP. INCONSISTENT PROBLEM WHILE DRIVING AND WHEN THIS HAPPENS, VEHICLE PULLS HARD LEFT WHEN BRAKING. BEEN TO DEALER TWICE AND ALL THEY DID WAS LUBE THE SLIDE PINS. NOW VEHICLE IS PAST 3/36 WARRANTY

THIS TRUCK HAS A VERY CAPABLE MOTOR. HOWEVER, THE ELECTRONICS GOVERNING THE MOTOR HAVE MADE IT UNSAFE. WHEN YOU FLOOR THE GAS PEDAL (AND REALLY NEED THE TRUCK TO MOVE FOR SAFETY, TO CLEAR AN INTERSECTION OR MERGE) THERE IS NO RESPONSE. KNOWING TRUCKS LIKE I DO, THIS VEHICLE SHOULD HAVE MORE THAN ENOUGH POWER TO MOVE SWIFTLY BUT INSTEAD IT JUST CRAWLS DUE TO ELECTRONIC REGULATION ON THE MOTOR. THIS IS A HUGE SAFETY CONCERN.

TL* THE CONTACT OWNS A 2014 RAM 2500. WHILE THE CONTACT'S HUSBAND WAS DRIVING 60 MPH, THE VEHICLE HIT A BUMP IN THE ROADWAY AND INADVERTENTLY VEERED TO THE RIGHT. THE VEHICLE CROSSED OVER THREE LINES OF TRAFFIC UNTIL IT CAME TO A STOP ON THE SIDE OF THE ROADWAY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO PAMBY CHRYSLER JEEP DODGE RAM (LOCATED AT 665 DANBURY RD, RIDGEFIELD, CT 06877 (888) 620-0047) WHERE IT WAS DIAGNOSED WITH A LOOSE BRACKET THAT PULLED THE NUT INSERTS OUT OF THE FRAME. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN THEN TAKEN TO DANBURY CHRYSLER DODGE JEEP RAM LOCATED AT 100B FEDERAL RD, DANBURY, CT 06810, (203) 730-5737 WHERE THE DIAGNOSIS WAS UNKNOWN. THE CONTACT STATED THAT THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 15V541000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT DID NOT OFFER ANY ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 89,900.