2013 RAM 2500 Complaints

LEFT HOUSE DRIVING EAST ON 8200S WHEN APPROX 5200 W I LOST STEERING AND VEERED TO THE RIGHT, HITTING A STREET LIGHT AND SKIDDING ALONG A CONCRETE FENCE. I STOPPED, EXITED VEHICLE AND TWO MEN THAT WITNESSED COME UP AND SAID YOUR STEERING ARM BROKE, AT THE TIME I WAS IN SHOCK AND ATTRIBUTED THEM SAYING ARM BEING BROKE WAS RESULT OF ACCIDENT BUT THAT WOULD EXPLAIN WHY LOST CONTROL OF VEHICLE, I ASSUME THEY ALSO CALLED POLICE AS I NEVER MADE THE CALL AND OFFICER SHOWED UP ON SCENE. THE NEXT DAY I MET WITH AUTO BODY SHOP AND THEY WAS AS IN SHOCK AS I AS HE LOOKED UNDER VEHICLE AND POINTED OUT THE BROKEN PART AND SAID THIS IS WHAT CAUSED YOU TO LOOSE STEERING. I AM THANKFUL WAS NOT ON FREEWAY DRIVING FASTER SPEED AND THAT I DIDN'T HAVE MY SMALL CHILD WITH ME, THANK GOD NO ONE WAS INJURED. *TR

I JUST PURCHASED THIS TRUCK LESS THAN 1 WEEK AGO; BRAND NEW. I WAS SLOWLY APPROACHING AN INTERSECTION (STOP SIGN) WITH VEHICLES IN FRONT OF ME; WAITING TO TURN. THE TRUCK SUDDENLY STARTED SURGING/LURCHING FORWARD FOR A PERIOD OF 5-10 SECONDS; NEARLY HITTING THE VEHICLE IN FRONT OF ME. I PLACED THE TRUCK INTO NEUTRAL AND APPLIED THE BRAKES SO AS NOT TO HIT ANOTHER CAR AND PREVENT AND ACCIDENT. THE "ELECTRONIC THROTTLE CONTROL" MESSAGE CAME UP ON MY DASH DURING THIS TIME PERIOD, BUT SOON (30 SECONDS) WENT AWAY. I AM CONCERNED THIS WILL HAPPEN AGAIN CAUSING AN ACCIDENT AND PLACE MYSELF AND OTHERS IN DANGER. I WILL BE VISITING A DEALERSHIP TO GET IT EVALUATED. AFTER AN INTERNET SEARCH, IT APPEARS THIS IS A FAIRLY COMMON PROBLEM; CHRYSLER NEEDS TO FIX THIS PROBLEM. *TR

A FEW DAYS AFTER PURCHASING THE TRUCK I NOTICED ONE OF THE CEILING COURTESY / MAP LIGHTS WAS NOT WORKING AND THE NEXT TIME IT CAME ON IT WOULD BE ON AT HALF POWER. IT EITHER DOESN'T COME ON OR COMES ON AT HALF POWER. I VISITED THE DEALERSHIP SEVERAL TIMES FOR THEM TO TRY AND LOCATE A NEW MAP LIGHT. THE DEALER AFTER SEVERAL TRIPS TOLD ME THEY COULDN'T FIND THE NEEDED PARTS AND DIDN'T KNOW WHAT ELSE TO TELL ME. I HAVE CONTACTED RAM CUSTOMER SERVICE NUMEROUS TIMES AS WELL AS THE BBB OVER THE PAST 6 MONTHS CONCERNING THIS PROBLEM. RAM CUSTOMER SERVICE STATES THERE ARE NO PARTS AVAILABLE TO REPAIR MY 2013 2500 RAM TRUCK WHICH COST $60,000 AND THEY DON'T KNOW WHEN ANY PARTS WILL BECOME AVAILABLE. ONE OF MY CONCERNS IS THIS LIGHT MUST HAVE A ELECTRICAL SHORT OF SOME SORT EITHER IN WIRING OR THE LIGHT ITSELF THEREFORE MAY BE A FIRE HAZARD. RAM APPEARS TO CARE LESS. *JS