2018 RAM 2500 Complaints

Open Recall – Brake/ABS System – No Remedy Available & Active Safety Issue I am reporting a safety concern regarding my 2018 Ram 2500 truck that currently has an open recall affecting the braking/ABS system. My vehicle is actively experiencing warning indicators, including ABS/brake system alerts and constant audible warnings while driving. This indicates the system is not functioning as designed. I have been informed by the dealership that parts are not yet available to complete the recall repair. Despite this being an active safety-related issue, no temporary repair, workaround, or alternative solution has been provided. I am continuing to operate a vehicle with a known defect that affects braking performance and safety systems. This situation creates a significant safety concern, as the ABS system may be disabled, increasing the risk during emergency braking or adverse road conditions. Vehicle: 2018 Ram 2500 Issue: ABS/Brake system warning active, constant alert/dinging Recall: Open, no parts available Dealer response: Unable to repair due to lack of parts I am requesting immediate assistance, a temporary repair or safe alternative.

The brake hydraulic control unit ("HCU") is failing. I have been dealing with intermittent ABS loss for well over a year. It will consistently flash/alarm during most daily drives with the worst being when on long highway drives and am unable to use cruise control because of this issue. Also, it is a huge safety issue not knowing if the ABS system will function as it is supposed to putting my families lives and the lives of those around me in grave danger. Yes, I have spoken with my local dealership where I purchased the vehicle and with FCA directly and everyone tells me to wait longer. This is completely unacceptable and unsafe for FCA to be allowed to keep this vehicles on the road knowing that there is a safety issue that they seem unwilling to fix.

The contact owns a 2018 Ram 2500. The contact stated that the ABS and traction control warning lights were activated and deactivated several times. There was an abnormal dinging sound coming from the vehicle. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic). The local dealer was contacted and confirmed that parts were on backorder. The contact called another local dealer Brunswick Chrysler Jeep Dodge RAM Service & Parts Center / Brunswick Mazda Parts (3031 Center Rd A, Brunswick, OH 44212); and it was confirmed that the parts were on backorder, and the vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 40,000.

Was towing with my 2018 Ram 2500 ... truck ABS failed to engage under emergency stopping narrowly missing stopped car in front of me... truck took substantially longer to stop and brakes locked up... There is an outstanding recall on this but RAM says parts are not available... there appear to be in excess of 317,000 large heavy duty Ram trucks on the road, probably most towing heavy loads, with failing ABS and Hydraulic Control Units (HCU). At what point will Ram be made to actually fix the problem and make parts available to their service dealers versus just ignoring the issue??? Now the truck has permanent ABS light on but no parts from Ram to fix???

The contact's brother owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while his brother was driving at an undisclosed speed, the ABS warning light illuminated. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 43,000.

abs and traction control not working due to a recall with no parts available causing my truck to not stop correctly the dealership where i got the truck will not do anything about it and just keep telling me there are no parts available and thats there is nothing they can do about it

The contact owns a 2018 Ram 2500. The contact stated that while driving at 40-45 MPH, the brakes and steering became inoperable, causing him to crash into an unknown vehicle. The air bags in the other vehicle did deploy. There were no reported injuries, air bag deployments, or fire for the contact's vehicle. A police report was filed. The traction control and ABS warning lights illuminated. The local dealer was contacted, where it was diagnosed that the failure was related to the HCU and ABS control unit/NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic). The parts were backordered, and the vehicle was not repaired. The manufacturer was not notified. The failure mileage was approximately 90,598.

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that the message "Caution! - Service Brakes Immediately" was displayed with an audible tone. Additionally, the traction control feature failed to operate as needed occasionally. The vehicle was not repaired. The failure mileage was unknown.

The contact owns a 2018 Ram 2500. The contact stated while driving at an undisclosed speed or while starting the vehicle, the ABS and ESC warning lights unexpectedly illuminated. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The vehicle was taken to the dealer where it was diagnosed with HCU failure. The contact stated that the HCU needed to be replaced. The vehicle was not repaired. The dealer confirmed that parts were not yet available and referred the contact to the NHTSA Hotline for assistance. The manufacturer was not made aware of the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The approximate failure mileage was 107,814.

ABS HCU recall has not been rectified. This recall is now over 15 months old, and the problem has been known for over 3 years (see class action lawsuit) without a foreseeable remedy. This results in a major safety issue and driving performance issue not being addressed and there is apparently no regulatory movement to force a solution. At this point, FCA and NHTSA need to institute a vehicle buyback program to enable owners trapped with unusable/inoperable/non-saleable vehicles to move on and be reimbursed for this lack of action.