2017 RAM 2500 Complaints

This is in regard to safety recall C4B. I have been contacting RAM dealers for almost 5 years on this issue and they have not had parts the whole time. I am sure they are mandated to build vehicles with ABS and this is obviously a common issue if you finally required the recall. I see they had the parts available for the CAB/ CHASSIS models which is the same part. How can there be a recall and no action this is not a new issue that was sprung on them. When I complain to the dealer they tell me to simply park the truck if I am worried about it. This is pure frustration as I paid for the traction control and cruise control and ABS but none of this has been available for 5 years and it seems like there is zero recourse.

The contact owns a 2017 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic). The local dealer was contacted and confirmed that the part for the recall repair was on back order. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the issue. The contact had not experienced a failure.

truck is experiencing the active recall symptoms daily, but the manufacturer is denying a repair due to parts availability. I pull a trailer everyday and I been having break issues the ABS light goes on and off all day, driving on the freeway, streets and even when the truck is on park noise is annoying. Service electronic braking systems is on as well I been almost had accidents and loosing control with my trailer that I don’t feel safe anymore for me and my passengers.

The contact owns a 2017 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the Traction Control and ABS warning lights were illuminated, and the alarm sounded constantly. The failure caused the vehicle to slide while driving uphill. The vehicle was taken to the dealer, who diagnosed that the HCU had failed and needed to be replaced. The dealer confirmed the failure and stated that the part was not available for the recall repair. The vehicle was taken to a second dealer, Don Miller Dodge Chrysler Jeep Ram FIAT (5802 Odana Rd, Madison, WI 53719); and diagnosed with HCU failure and that the HCU needed to be replaced but the part was not available. The manufacturer was not made aware of the issue. The approximate failure mileage was 3,000.

The contact owns a 2017 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed, an audible warning chime sounded, and the ABS control module and the traction control system failed. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was 115,460.

Vehicle needs the hydraulic control unit for the ABS to be replaced. Dealership has part needed but has it under a different part number than manufacturer and charges 1500 to replace.

The recall C4B/NHTSB 24v-893 came out in January of 2025. The parts are still not available for this recall (per Chrysler/RAM). I have been driving my truck with a possible non-working ABS system for a year and a half, often pulling a 10,000 lb trailer. I feel that this is ridiculous that the part is still not available. If I had a wreck during this time, I guarantee that I would sue the crap out of Chrysler.

It’s been to the dealer several times and they claim the recall part is unavailable and Safety Risk The loss of ABS/ESC/Traction control may cause a vehicle crash without prior warning

Truck has ABS and Traction Control warning lights alerting. Itermittent failure of brake system. Responsible for an accident 4/13/2026. Dealership has not notified but are sending out recall letters for July 2026. I have a video that illustrates the issues with ABS.

The contact owns a 2017 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that the ABS and Traction Control warning lights were consistently illuminated, causing the Cruise control to randomly disengage while driving. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The local dealer and the manufacturer were notified of the failures. The vehicle was not repaired. The failure mileage was 116,000.